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Ujjivan Small Finance Bank

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4.1

based on 5.5k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Ujjivan Small Finance Bank Customer Care Representative Interview Questions and Answers

Updated 29 Dec 2021

Ujjivan Small Finance Bank Customer Care Representative Interview Experiences

3 interviews found

Customer Care Representative Interview Questions & Answers

user image

posted on 29 Dec 2021

Interview Questionnaire 

3 Questions

  • Q1. Based on your job role, about banking, blanking terms etc
    • Add your answer
  • Q2. Based on educational Background, job role and type, banking related
    • Add your answer
  • Q3. Communication and confidence level check.
    • Add your answer

Customer Care Representative Interview Questions & Answers

user image Anonymous

posted on 8 Sep 2021

I applied via Naukri.com and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1.  Introduce yourself
    • Add your answer
  • Q2. Why do you want this job
    • View 2 more answers
  • Q3. What is your experience
    • Add your answer
  • Q4. What are the basic banking terms
  • Ans. 

    Basic banking terms include savings account, checking account, interest rate, loan, credit card, and ATM.

    • Savings account: A bank account that earns interest on deposited funds.

    • Checking account: A bank account used for everyday transactions.

    • Interest rate: The percentage charged by a lender for borrowing money.

    • Loan: Money borrowed from a bank or financial institution that must be repaid with interest.

    • Credit card: A payme...

    • Answered by AI
    View 1 more answer
  • Q5. Types of products in banking
  • Ans. 

    Types of products in banking include savings accounts, loans, credit cards, and investment accounts.

    • Savings accounts

    • Loans

    • Credit cards

    • Investment accounts

    • Answered by AI
    View 4 more answers
  • Q6. About previous job profile and ctc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.The first step to the preparation of bank interview is knowing the bank. 2. Don't talk too much,don't be too familiar
3. Prepare questions to ask the interviewer
4. Be confident
5. Be prepared for everything

Customer Care Representative Interview Questions Asked at Other Companies

asked in Bharti Airtel
Q1. Why a customer buy anything from you like a pen figure out the po ... read more
View answer (1)
asked in Admiral Solutions
Q2. What are the traits of customer service representative?
View answer (1)
asked in Ujjivan Small Finance Bank
Q3. What are the basic banking terms
View answers (2)
asked in Paytm
Q4. What is good customer service means to you?
View answers (2)
asked in Ujjivan Small Finance Bank
Q5. Types of products in banking
View answers (5)
View All

Customer Care Representative Interview Questions & Answers

user image Anonymous

posted on 10 Jun 2021

Interview Questionnaire 

1 Question

  • Q1. Work experience, family background, Targets
    • Add your answer

Customer Care Representative Jobs at Ujjivan Small Finance Bank

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Top trending discussions

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Interview Tips & Stories
2w
mrstorm
Verified Icon
·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
Got a question about Ujjivan Small Finance Bank?
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Interview questions from similar companies

Customer Relationship Manager Interview Questions & Answers

Jana Small Finance Bank user image Anonymous

posted on 17 Jun 2021

I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why should you join in our company
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I advice to all students that first of all don't be panic.
second thing is whene employer ask me this question i replied that i want to join your company beacause i want learning something new and get some hike on my salary

Customer Relationship Manager Interview Questions & Answers

Axis Bank user image Anonymous

posted on 8 Jul 2021

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - They just tests your communication skills

Customer Relationship Manager Interview Questions & Answers

HDFC Bank user image Priyanka Singh

posted on 29 May 2022

I applied via Campus Placement and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic quantitative aptitude, Reasoning ability, communication skills, English were the topics and difficulty level was medium

Round 2 - Group Discussion 

Discussions on economics, current affairs, recent political issues

Round 3 - HR 

(1 Question)

  • Q1. Questions asked by me were a bit personal like about my family and town where i belong to and my academic background also i was asked about whether i want to study further or not
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and converse with your interviewers not just answering their questions. Show your eagerness for working with them.. Best of luck

Customer Relationship Manager Interview Questions & Answers

Jana Small Finance Bank user image Anonymous

posted on 23 Mar 2021

I applied via Recruitment Consultant and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. It's a hard profile job can you do this.
    • View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a simple interview, two round
First is Branch and second is face to HR.

Customer Relationship Manager Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 9 Oct 2020

Interview Questionnaire 

1 Question

  • Q1. Experience and salary package detail of previous job detail
    • Add your answer

Customer Relationship Manager Interview Questions & Answers

Jana Small Finance Bank user image Anonymous

posted on 28 May 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

All finance related questions and information required for employees that's it

Round 3 - HR 

(1 Question)

  • Q1. Only question is what's is your annual package and company policy that's it
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Any interview you are clear only ans yes yes I can do it .
No argument that's mean your selacted.

Customer Relationship Manager Interview Questions & Answers

Jana Small Finance Bank user image Anonymous

posted on 5 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Salary expectation
    • Add your answer
  • Q2. How many years Experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I like its job jana bank but not increment satisfied its role
More about working at Ujjivan Small Finance Bank
golden leaf award

#3 Best Large Banking Company - 2021

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Ujjivan Small Finance Bank Interview FAQs

How to prepare for Ujjivan Small Finance Bank Customer Care Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ujjivan Small Finance Bank. The most common topics and skills that interviewers at Ujjivan Small Finance Bank expect are Customer Service, Customer Retention, KYC, customer care and Customer Experience.
What are the top questions asked in Ujjivan Small Finance Bank Customer Care Representative interview?

Some of the top questions asked at the Ujjivan Small Finance Bank Customer Care Representative interview -

  1. What are the basic banking ter...read more
  2. Types of products in banki...read more
  3. Communication and confidence level che...read more

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Ujjivan Small Finance Bank Interviews By Designations

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Ujjivan Small Finance Bank Customer Care Representative Interview Process

based on 1 interview

Interview experience

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Ujjivan Small Finance Bank Customer Care Representative Salary
based on 189 salaries
₹1.8 L/yr - ₹4.8 L/yr
20% more than the average Customer Care Representative Salary in India
View more details

Ujjivan Small Finance Bank Customer Care Representative Reviews and Ratings

based on 84 reviews

4.1/5

Rating in categories

3.9

Skill development

4.0

Work-life balance

3.9

Salary

4.2

Job security

4.3

Company culture

3.8

Promotions

4.0

Work satisfaction

Explore 84 Reviews and Ratings
Customer Care Representative Jobs at Ujjivan Small Finance Bank
Customer Care Representative - Chakala, Mumbai

Mumbai Suburban,

Goregaon

+1

1-4 Yrs

₹ 2.25-4 LPA

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