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Foundever Chat Support Associate Interview Questions and Answers

Updated 7 Nov 2022

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Chat Support Associate Interview Questions

user image Pavan Kumar

posted on 7 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why you want join in sitel and what makes you to join BPO
  • Q3. Tell me about your work experience if you have or as fresher how could you help the organisation
3

Group Discussion Round

Topics around mobilephones ,google apps how to use google apps in your daily life

4

Aptitude Test Round

If you are opted for chat support and email support,they will test your typing speed ,like 150 words in 3 minutes ,it can be random topics of 5 , depends upon on the HR ,make sure of no grammatical errors
If you are opted for voice support there will be an assessment of around 45mimutes includes basic questions, mathematical questions,technical questions (if you are opted for technical assessment)or esle it would be norml questions includes voice to voice conversations and fill in the blanks

5

One-on-one Round (1 Question)

  • Q1. If you are for voice support, questions will be little tough ,they will check for communications,ask to speak on 2 random topics including what kind of message ...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for communication skils,it should to be fluent ,sometimes at we can stuck out of fear and excitement so make sure to be fluent practice before you attend the interview

Interview questions from similar companies

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Group Discussion Round

They will give a topic to do debate

Interview Preparation Tips

Interview preparation tips for other job seekers - They take interview in June and give joining date in October. Never join this.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Jam and work experience
  • Q2. Personalized questions on behaviour
  • Q3. Situation differs depends on highrated customer

Interview Preparation Tips

Interview preparation tips for other job seekers - HIf you are fresher,you can work for one year easily
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. What was your experience during the one-on-one round with the manager?
  • Q2. Basically check communication
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Sep 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. General questions only
  • Q2. Work experience brief
2

Assignment Round

Writing skills test on Paper

3

One-on-one Round (2 Questions)

  • Q1. General questions only
  • Q2. Why switched 3 companies?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stupid and over-smart Manager for the final round, beware before wasting an important whole day.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Company Website and was interviewed in Sep 2024.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. VPN , Explain in terms of IT?
  • Q2. How to resolve the issue of a computer while turn on?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare some basics of Technical Support.

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why did you left your last job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic soft skills interview just to check your communication skills like why do you want to join us? Where do you see yourself ?
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Mar 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about Your self
  • Q2. Pronounciation check
2

Technical Round (2 Questions)

  • Q1. Sell this pen or any product
  • Q2. Why should hire you . Why you want join this bpo
3

Behavioral Round (2 Questions)

  • Q1. Tell me about Your self
  • Q2. Hobbies . Strength and Weakness . What is bpo. Company work? Why should hire you Sell this bottle

Interview Preparation Tips

Interview preparation tips for other job seekers - Its very Normal Interview
First hr round hr ask to you basic question like tell me about Your self and they give you one paper and bolenge ki read all this word they check you Pronounciation and they select you for the next round all round is easy for all man or female.
Thank you
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. Normal introduction
  • Q2. Career Objectives and experience
  • Q3. Qualifications and problem solving
  • Q4. Manager round and skill questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very professional and confident for the interview
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Sep 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Why you are looking for a new job now?
  • Q2. Why you become interested in our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool job, nice people, and really cool interview

Foundever Interview FAQs

How many rounds are there in Foundever Chat Support Associate interview?
Foundever interview process usually has 5 rounds. The most common rounds in the Foundever interview process are Resume Shortlist, HR and Group Discussion.

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Foundever Chat Support Associate Salary
based on 13 salaries
₹1.8 L/yr - ₹3 L/yr
9% less than the average Chat Support Associate Salary in India
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Foundever Chat Support Associate Reviews and Ratings

based on 2 reviews

2.8/5

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