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HCLTech Technical Support Engineer Interview Questions, Process, and Tips

Updated 4 Dec 2024

Top HCLTech Technical Support Engineer Interview Questions and Answers

View all 6 questions

HCLTech Technical Support Engineer Interview Experiences

13 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Sql and Linux questions
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Dell hardware replaced the parts in the laptop
  • Q2. Doubleshouting the hardware the parts
  • Ans. 

    The question is likely asking about troubleshooting hardware components.

    • Identify the specific hardware parts that are causing issues

    • Check for any physical damage or loose connections

    • Use diagnostic tools to test the functionality of each part

    • Consult technical documentation or online resources for troubleshooting steps

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks you for invert the job

Technical Support Engineer Interview Questions Asked at Other Companies

asked in Salesforce
Q1. Admin Questions :- What is Relationships what are types of relati ... read more
asked in Zoho
Q2. Send an email to customer apologising the mistake made by the rep ... read more
asked in Salesforce
Q3. How you will get contact of account with name starting with abc.
Q4. What are the steps which you will follow if a customer calls and ... read more
Q5. How to release previous IP which assign to your device?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Communication round 

(2 Questions)

  • Q1. If you could travel back and meet any historical figure, who would it be and why?
  • Q2. Your roles and responsibilities in your previous role
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Communication 

(1 Question)

  • Q1. Where do visit often? Fav movie and explain about the movie. Meaning of your name . Contribution to the project Skills that you have for the role Roles and responsibilities
Round 2 - Technical 

(1 Question)

  • Q1. Difference between windows 10 and 11 BSOD How do you do system scan How do you handle the issues which is pending for a long time
  • Ans. 

    Windows 11 has new features like redesigned Start menu, improved multitasking, and better gaming performance compared to Windows 10.

    • Windows 11 has a redesigned Start menu with a centered layout, compared to the left-aligned Start menu in Windows 10.

    • Windows 11 offers improved multitasking features like Snap Layouts and Snap Groups, making it easier to organize and switch between multiple windows.

    • Windows 11 includes Dire...

  • Answered by AI

HCLTech interview questions for designations

 Technical Support Executive

 (3)

 Technical Support Analyst

 (1)

 Support Engineer

 (1)

 Technical Engineer

 (1)

 Associate - Technical Support for Windows

 (1)

 Junior Engineer Product Support

 (1)

 Desktop Support Engineer

 (13)

 Application Support Engineer

 (3)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Please tell me about yourself.
  • Q2. Why we hire you

Get interview-ready with Top HCLTech Interview Questions

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. What is mac OS advantage
  • Ans. 

    mac OS offers a user-friendly interface, strong security features, seamless integration with other Apple devices, and excellent performance.

    • User-friendly interface with intuitive design

    • Strong security features to protect against malware and viruses

    • Seamless integration with other Apple devices such as iPhone and iPad

    • Excellent performance and stability

  • Answered by AI
  • Q2. What is mac fuse
  • Ans. 

    macFUSE is a software package that allows users to create and manage file systems in user space on macOS.

    • macFUSE stands for macOS File System in User Space.

    • It allows users to create and manage file systems without needing to modify the operating system.

    • macFUSE enables developers to implement custom file systems and access them through standard file system APIs.

  • Answered by AI
  • Q3. What is time machine
  • Ans. 

    Time Machine is a backup software application developed by Apple Inc. for macOS.

    • Backup software application

    • Developed by Apple Inc.

    • Available for macOS

    • Allows users to create backups of their data and restore them in case of loss or corruption

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hcl always hiring on bench
And after joining they will send to non technical project
Please do not join HCL

Skills evaluated in this interview

Technical Support Engineer Jobs at HCLTech

View all
Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Not Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Technical interview
Round 3 - Technical 

(1 Question)

  • Q1. What is dhcp server
  • Ans. 

    A DHCP server is a network server that automatically assigns IP addresses and other network configuration settings to devices on a network.

    • DHCP stands for Dynamic Host Configuration Protocol.

    • It is used to manage and distribute IP addresses in a network.

    • The DHCP server assigns IP addresses dynamically to devices when they connect to the network.

    • It also provides other network configuration information like subnet mask, d...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Technical question not proceed

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. Tell us about yourself
  • Q2. Excel knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Just google the questions before giving interviews.
Interview experience
3
Average
Difficulty level
-
Process Duration
6-8 weeks
Result
-

I applied via Campus Placement and was interviewed before Jan 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Basic Attitude Questions

Round 2 - Coding Test 

2 coding questions on DSA

Round 3 - Technical 

(1 Question)

  • Q1. SQL,DSA,About what you mentioned in resume.
Round 4 - HR 

(1 Question)

  • Q1. Basic Questions about study background. And explain about working environment.leave and all.

I applied via Walk-in and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Nooooooooooooooooooooooo

Interview Preparation Tips

Interview preparation tips for other job seekers - Before join understand your work and policy.
Contribute & help others!
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HCLTech Interview FAQs

How many rounds are there in HCLTech Technical Support Engineer interview?
HCLTech interview process usually has 1-2 rounds. The most common rounds in the HCLTech interview process are Technical, Resume Shortlist and One-on-one Round.
How to prepare for HCLTech Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HCLTech. The most common topics and skills that interviewers at HCLTech expect are Service Desk, Technical Support, Troubleshooting, International Voice Process and IT Service Desk.
What are the top questions asked in HCLTech Technical Support Engineer interview?

Some of the top questions asked at the HCLTech Technical Support Engineer interview -

  1. Difference between windows 10 and 11 BSOD How do you do system scan How do you ...read more
  2. Doubleshouting the hardware the pa...read more
  3. What is mac OS advant...read more

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HCLTech Technical Support Engineer Interview Process

based on 17 interviews

2 Interview rounds

  • Resume Shortlist Round
  • Technical Round
View more
Join HCLTech Find your spark and discover what drives you forward
HCLTech Technical Support Engineer Salary
based on 523 salaries
₹1.7 L/yr - ₹9.6 L/yr
7% more than the average Technical Support Engineer Salary in India
View more details

HCLTech Technical Support Engineer Reviews and Ratings

based on 78 reviews

3.3/5

Rating in categories

3.5

Skill development

3.2

Work-life balance

2.6

Salary

3.5

Job security

3.5

Company culture

2.4

Promotions

3.1

Work satisfaction

Explore 78 Reviews and Ratings
Technical Support Engineer

Nagpur,

Pune

2-5 Yrs

₹ 2-9.05 LPA

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