300+ Foundever Interview Questions & Answers | Complete Prep Guide 2025

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142 interviews found

Customer Service Associate Interview Questions & Answers

Mohammed Moizuddin Khan

posted on 27 Jul 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Technical

(2 Questions)

Q1. Asking about MS OFFICE

Add your answer

Q2. Typing speed test

Add your answer

Round 2 - HR

(2 Questions)

Q1. Joining date , Salary expectations

Add your answer

Q2. Degree certificate and working schedule.

Add your answer

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)

View answer (39)

Assistant Qms Manager Interview Questions & Answers

Anonymous

posted on 11 Jul 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via LinkedIn and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Not Applicable , one has to face it

Add your answer

Q2. Not Applicable..good bad

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Assistant Qms Manager Interview Questions asked at other Companies

Q1. What is x bar R bar chart

View answer (1)

Foundever Interview Questions and Answers for Freshers

WFM Analyst Interview Questions & Answers

vishal deshmukh

posted on 20 Nov 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in May 2024.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. What is your last drawn salary

Add your answer

WFM Analyst Interview Questions asked at other Companies

Q1. How to prepare Forecasting and ScoreCard ?

View answer (1)

Accounts Payable Specialist Interview Questions & Answers

Kundan Jha

posted on 21 Jan 2025

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. Tell me about yourself?

Ans.

Experienced Accounts Payable Specialist with a strong attention to detail and a proven track record of accuracy and efficiency.

Over 5 years of experience in accounts payable processing
Proficient in using accounting software such as QuickBooks and SAP
Strong analytical skills and ability to identify discrepancies in invoices
Excellent communication skills for interacting with vendors and internal stakeholders

Answered by AI

Add your answer

Accounts Payable Specialist Interview Questions asked at other Companies

Q1. 1)What is accounts payable 2)Golden rules 3)P2p cycle 4)What is 3way match 5)2way mstch 6)What is po 7)Types of po's 8)What is non po

View answer (2)

Non Voice Customer Support Executive Interview Questions & Answers

Anonymous

posted on 26 Nov 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

I was interviewed in May 2024.

Round 1 - HR

(2 Questions)

Q1. Self introduction

Add your answer

Q2. Related to customer care

Add your answer

Round 2 - Assignment

Related to customer support

Non Voice Customer Support Executive Interview Questions asked at other Companies

Q1. If the sitution is going to be worst you are a leader of team who would you hnadle this.

View answer (1)

Get interview-ready with Top Foundever Interview Questions

Customer Support Representative Interview Questions & Answers

Anonymous

posted on 20 Jul 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Technical

(2 Questions)

Q1. Troubleshooting process

Add your answer

Q2. Why should we hire you

Add your answer

Customer Support Representative Interview Questions asked at other Companies

Q1. What was the specific Process you have implemented to reduce the manual activities for Order Management?

View answer (1)

Jobs at Foundever

View all

Hiring For Domestic Process

Mumbai

1-3 Yrs

₹ 0.5-2 LPA

Hiring For Customer Retention

Mumbai, Thane +1

1-3 Yrs

₹ 0.5-1.75 LPA

Hiring For International CSR

Thane, Mumbai

1-2 Yrs

₹ 0.5-1.25 LPA

Hiring For E-commerce Process

Mumbai, Mumbai

1-3 Yrs

₹ 0.5-1 LPA

Hiring For Technical Process

Mumbai, Mumbai Suburban

1-2 Yrs

₹ 0.5-2.25 LPA

Hiring For E-Commerce Chat Process

Thane, Mumbai

1-3 Yrs

₹ 0.5-2 LPA

Customer Service Professional Interview Questions & Answers

Mohammed Mutayyeb Firdous

posted on 24 Dec 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. What do you understand about customer service

Add your answer

Customer Service Professional Interview Questions asked at other Companies

Q1. What do you do when a customer gets angry?

View answer (1)

Non Voice Customer Care Executive Interview Questions & Answers

Prabhu Meerabai

posted on 22 Sep 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. About your past experiences and what you passionate about this job

Add your answer

Q2. Willing to work a night shift and are you located around 20kms radius from company's is mandatory.

Ans.

Yes, I am willing to work night shifts and I am located within 20kms radius from the company.

I am open to working night shifts as per the company's requirement.
I am located within a 20kms radius from the company's location.
I understand the importance of being close to the workplace for night shifts for convenience and safety.

Answered by AI

Add your answer

Round 3 - Typing Test

(2 Questions)

Q1. Say about your life inspiration in 6 lines within 6 minutes without grammatical errror and punctuational error .

Ans.

My life inspiration is my mother, who taught me the value of hard work, perseverance, and kindness.

My mother's unwavering dedication to her family and career inspires me to always give my best in everything I do.
Her ability to overcome challenges with grace and positivity motivates me to face obstacles head-on.
Seeing her selfless acts of kindness towards others reminds me to always be compassionate and empathetic.
My mo...

Answered by AI

Add your answer

Q2. What's you long term goal and how your working with it?

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. Chat with customer and make solutions to the customers

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy but do things quick and correct . They focus on quick response.

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1. What is the voice and non voice processing and it roles ?

View answer (1)

Technical Support Agent Interview Questions & Answers

Anonymous

posted on 27 Jul 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. Tell me about yourself

Ans.

I am a dedicated Technical Support Agent with 5 years of experience in troubleshooting hardware and software issues.

5 years of experience in technical support
Skilled in troubleshooting hardware and software issues
Excellent communication and problem-solving skills

Answered by AI

Add your answer

Q2. Where do you stay

Ans.

I currently stay in an apartment in downtown area.

I stay in an apartment in downtown area
My apartment is located near the city center
I live in a bustling urban neighborhood

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Lucid interview

Technical Support Agent Interview Questions asked at other Companies

Q1. What is BSOD, how do you resolve.

View answer (1)

Technical Support Representative Interview Questions & Answers

Anonymous

posted on 23 Jun 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Technical

(2 Questions)

Q1. Tell me about your self.

Add your answer

Q2. Why should we hire you?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Technical Support Representative Interview Questions asked at other Companies

Q1. What is the process of troubleshooting and what parameters to be keep in mind when troubleshooting a system

View answer (1)

Top trending discussions

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Foundever Interview FAQs

How many rounds are there in Foundever interview?

Foundever interview process usually has 2-3 rounds. The most common rounds in the Foundever interview process are HR, One-on-one Round and Resume Shortlist.

How to prepare for Foundever interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are Customer Service, international bpo, bpo, voice process and customer support.

What are the top questions asked in Foundever interview?

Some of the top questions asked at the Foundever interview -

How many agents will be required with an AHT of 15 mins per transaction and 150...read more
What is money market securities and commercial pap...read more
what comes in your mind when we talk about technical aspec...read more

How long is the Foundever interview process?

The duration of Foundever interview process can vary, but typically it takes about less than 2 weeks to complete.

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Aditya Degree College, Kakinada Placement Questions

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Jobs at Foundever

Hiring For Domestic Process

Mumbai

1-3 Yrs

₹ 0.5-2 LPA

Hiring For Customer Retention

Mumbai,

Thane

1-3 Yrs

₹ 0.5-1.75 LPA

Hiring For International CSR

Thane,

Mumbai

1-2 Yrs

₹ 0.5-1.25 LPA

Explore more jobs

Foundever Salaries in India

Customer Service Professional 754 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 492 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Representative 393 salaries	₹0 L/yr - ₹0 L/yr
Customer Support Executive 239 salaries	₹0 L/yr - ₹0 L/yr
Team Lead 219 salaries	₹0 L/yr - ₹0 L/yr