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Foundever Customer Support Representative Interview Questions and Answers

Updated 20 Jul 2024

Foundever Customer Support Representative Interview Experiences

1 interview found

Customer Support Representative Interview Questions & Answers

user image Anonymous

posted on 20 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Troubleshooting process
    • Add your answer
  • Q2. Why should we hire you
    • Add your answer

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Bloomberg interview
I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you
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Concentrix Corporation user image

posted on 22 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Some basics maths, reassoning question and grammer.

Round 3 - HR 

(1 Question)

  • Q1. Mainly questions asked are general and must be confident and be firm with what you speak.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The main thing to keep in mind while appearing for interview is be crystal clear and I would say confident is the main pillar stone.

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 21 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction.....?
    • Add your answer
  • Q2. Privious job related questions?
    • Add your answer
  • Q3. Typing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 2 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Like what is ur memorable day, what is ur sallery expections, why should I hire u,
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go to give interviews you have faith in yourself and think that you will do it all

Customer Service Associate Interview Questions & Answers

Infosys user image Anonymous

posted on 25 Jan 2021

I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About me and the general knowledge questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was held for very short notice they asked all the general questions I gave them all the answers and sometimes because of the consultant I had to face a issue as a fresher it was nice

Customer Care Executive Interview Questions & Answers

Teleperformance user image

posted on 4 Feb 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What is BPO industry?
  • Ans. 

    BPO industry refers to the outsourcing of business processes to third-party service providers.

    • BPO stands for Business Process Outsourcing

    • It involves contracting out specific business functions to external companies

    • Common BPO services include customer support, data entry, and accounting

    • BPO industry has grown rapidly in countries like India and the Philippines

    • Cost savings and access to specialized skills are some of the

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First Be calm and reply with a smile on your face and don't run while you answer

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image kagdan45

posted on 11 Sep 2020

I applied via Indeed and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. They asked basic question from your resume which you mentioned. Just be careful about each and every word you written on your cv.
    • Add your answer
  • Q2. Ask question on skills, like how you handle to work in pressure. What you long term goal and short term goal.
    • Add your answer
  • Q3. Tell why you left your last company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident, and answer briefly about everything and be calm.

Customer Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 23 Nov 2021

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Last experience, self introduction etc..
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not to be nervous, listen to the interviewer's questions carefully.

Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 19 Jan 2021

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What do You know about SHIKSHA ?
    • Add your answer
  • Q2. What reminds you to think of your mother everytime you eat
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Politely admit if you dont know any of the interview answers and assure them whether you get the job or not but definitely will try to learn that.

Customer Support Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 9 Aug 2022

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Talk about something
    • Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Support Associate interview:
  • Email writting
Interview preparation tips for other job seekers - First they would ask about yourself and then tell us to write a email samples and then hr will discuss about our previous experience and then manager round there is no no need to fear as there would be no any difficult process there
More about working at Foundever

Foundever Interview FAQs

How many rounds are there in Foundever Customer Support Representative interview?
Foundever interview process usually has 1 rounds. The most common rounds in the Foundever interview process are Technical.
How to prepare for Foundever Customer Support Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are International Voice Process, Bpo Voice, international bpo, Technical Voice Process and inbound voice process.

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Foundever Customer Support Representative Salary
based on 53 salaries
₹1.7 L/yr - ₹3.5 L/yr
11% less than the average Customer Support Representative Salary in India
View more details

Foundever Customer Support Representative Reviews and Ratings

based on 13 reviews

2.9/5

Rating in categories

3.0

Skill development

3.3

Work-life balance

3.0

Salary

2.8

Job security

2.6

Company culture

2.4

Promotions

2.6

Work satisfaction

Explore 13 Reviews and Ratings
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