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Foundever Non Voice Customer Support Executive Interview Questions and Answers

Updated 26 Nov 2024

Foundever Non Voice Customer Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I appeared for an interview in May 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Related to customer care
Round 2 - Assignment 

Related to customer support

Interview questions from similar companies

I applied via Indeed and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me something about your career and education?
  • Q2. Why do you want to shift and work in jaipur?

Interview Preparation Tips

Interview preparation tips for other job seekers - It's easy just a piece of cake

Interview Questionnaire 

2 Questions

  • Q1. Introduction about candidate. Speak on some topic for 2 minutes Qualification, knowledge about process applied for , where u lived .
  • Q2. Focus on your communication primarily language fluency help you and skills like patients . Be confident in yourself

I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is your qualification
  • Q2. What is your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be comfortable and confident . Listen carefully first and then answer each and every question

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. BSOD LaN issue , No Post No power , Ram Rom difference.

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent

I applied via Walk-in and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. One one round should be happen to check knowledge
  • Q2. Salary expectation for employee to check how they will give answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Posting advertising to know about job opportunity and people can apply and they can give their idea.

I applied via Recruitment Consultant and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About myself and why I want this job and any work experience .
  • Q2. I tell about myself as a I am a fresher and want to work to learn something skills as it is a renowned company for work with them.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident what you say true and honest

I applied via Indeed and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

9 Questions

  • Q1. 1) Introduce yourself
  • Q2. 2) Did you worked before or Do you have any experience..if yes
  • Q3. 3) Why did you left you previous company
  • Q4. 4) What are your hobbies
  • Q5. 5) Are you comfortable with rotational shifts and week offs
  • Q6. 6) Are you willing to relocate
  • Q7. 7) What was your last salary
  • Q8. 8) What is your salary expectation
  • Q9. 9) How soon can you join

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident but not over, and stay confident untill the interview is done
Listen to the questions very carefully and answers wisely
All the best to all the job seekers

I appeared for an interview in Nov 2020.

Interview Questionnaire 

5 Questions

  • Q1. How would you handle the unsatisfied customer?
  • Ans. 

    Listen to their concerns, apologize, offer a solution, and follow up.

    • Listen actively to their complaints without interrupting.

    • Apologize for the inconvenience caused and empathize with their situation.

    • Offer a solution that addresses their concerns and meets their needs.

    • Follow up with the customer to ensure their satisfaction and build a long-term relationship.

    • For example, if a customer is unhappy with a product, offer a...

  • Answered by AI
  • Q2. How would you handle pressure?
  • Q3. Tell me about your past experience?
  • Q4. How would you correct the error done by you?
  • Ans. 

    I would take responsibility for the error and take immediate action to rectify it.

    • Acknowledge the mistake and apologize

    • Assess the impact of the error

    • Take corrective action to rectify the error

    • Communicate the solution to the affected parties

    • Implement measures to prevent similar errors in the future

  • Answered by AI
  • Q5. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview had 3rounds with HR round on call,AMCAT Test , Assistantment test,

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR 
Round 2 - Group Discussion 

Tell me about your day.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is an easy interview, you just need to have some good communication skills.

Foundever Interview FAQs

How many rounds are there in Foundever Non Voice Customer Support Executive interview?
Foundever interview process usually has 2 rounds. The most common rounds in the Foundever interview process are HR and Assignment.

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Foundever Non Voice Customer Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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5.0/5

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