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Foundever Interview Questions, Process, and Tips
Top Foundever Interview Questions and Answers
- Q1. What is money market securities and commercial papersasked in Customer Service Executive interview
- Q2. How would you handle a customer who is angry?asked in Customer Service Associate interview
- Q3. Why to the working of zener diodesasked in Costumer Service interview
Foundever Interview Experiences
142 interviews found
Selected
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. If the company needs the employee of only 3 month than why you doesn't mentioned in the job portal
- Ans.
The company may have specific project requirements or temporary needs that are not always reflected in job postings.
Companies may have short-term projects or seasonal work that require temporary employees.
Employers may have urgent needs that arise after the initial job posting.
Some companies prefer to hire on a temporary basis before offering a permanent position.
Job portals may not always be updated in real-time to re
- Q2. After the assessment why the candidate have to wait for an many hours
Interview Preparation Tips
Non Voice Associate Interview Questions asked at other Companies
A.V Sai Pranathi
Power BI report for shoe case analysis.
(2 Questions)
- Q1. Basic introduction about previous projects and skillsets.
- Q2. Related to Power BI, SQL
Data Analyst Interview Questions asked at other Companies
I applied via Indeed and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced technical support representative with strong problem-solving skills and excellent customer service.
Over 5 years of experience in providing technical support for software and hardware issues
Proficient in troubleshooting network connectivity problems
Skilled in resolving customer inquiries and complaints in a timely manner
Certified in ITIL Foundation and CompTIA A+
- Q2. What is your strength
- Ans.
My strength is my ability to troubleshoot technical issues efficiently and effectively.
Strong problem-solving skills
Excellent communication skills
Ability to remain calm under pressure
Experience in handling various technical support issues
Technical Support Representative Interview Questions asked at other Companies
Selected
I applied via Referral and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Describe xyz in your words.
- Q2. Write about xyz in your own words.
- Ans.
XYZ is a software tool used for managing customer interactions in a call center setting.
XYZ helps streamline communication between customers and call center agents.
It allows for tracking customer inquiries, resolving issues, and providing support.
The software may include features like call routing, call recording, and performance analytics.
Call Center Executive Interview Questions asked at other Companies
Foundever interview questions for popular designations
Selected
I appeared for an interview in Jul 2024.
(2 Questions)
- Q1. Tell me something about yourself
- Ans.
I am a dedicated and empathetic customer support professional with a passion for helping others.
I have over 5 years of experience in customer support roles
I am skilled in resolving customer issues and providing excellent service
I am a good listener and communicator, able to empathize with customers' concerns
I am proficient in using CRM systems and other support tools
I am a team player and enjoy collaborating with colle
- Q2. Your work experience
- Ans.
I have 3 years of experience in customer support roles, including phone, email, and chat support.
Handled customer inquiries and issues via phone, email, and chat
Provided product information and troubleshooting assistance
Resolved customer complaints and escalated issues as needed
Customer Support Interview Questions asked at other Companies
Get interview-ready with Top Foundever Interview Questions
I applied via Referral
(2 Questions)
- Q1. Tell me about your self
- Q2. Why you want to join Foundever
Interview Preparation Tips
Customer Support Associate Interview Questions asked at other Companies
Jobs at Foundever
Bilingual Customer Service Representative Interview Questions & Answers
Anonymous
posted on 19 Jan 2024
Selected
I appeared for an interview in Dec 2023.
It was a proctored assessment
(1 Question)
- Q1. They told to speak on day-to-day topics
(1 Question)
- Q1. Quick exchange with an overseas client
- Ans.
Quickly address client's concerns and provide efficient solutions for smooth communication.
Acknowledge the client's concern and assure them that you are there to help
Listen actively to understand the issue and gather necessary information
Offer solutions or alternatives to resolve the problem promptly
Follow up with the client to ensure their satisfaction and provide any additional assistance needed
(1 Question)
- Q1. Operations round was the final one they asked questions out of my timeline and past experiences
Bilingual Customer Service Representative Interview Questions asked at other Companies
Selected
I applied via Approached by Company and was interviewed in Dec 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Overall experience
- Q2. Experience related to role
(1 Question)
- Q1. Questions related to previous experience, quality framework & Role related experience
(2 Questions)
- Q1. Team management skills & client management skills
- Q2. Role related experience
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
(1 Question)
- Q1. Speak about neet topic issue
HR Executive Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed in May 2024. There were 3 interview rounds.
How exicutive will solve the problems of customer and typing test
On one topic which management will give. We need to talk for the topic with 150words
(1 Question)
- Q1. Normal regular questions
Interview Preparation Tips
Customer Support Associate Interview Questions asked at other Companies
Foundever Interview FAQs
The duration of Foundever interview process can vary, but typically it takes about less than 2 weeks to complete.
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Foundever Interviews By Designations
- Foundever Customer Service Executive Interview Questions
- Foundever Customer Service Associate Interview Questions
- Foundever Customer Service Professional Interview Questions
- Foundever Customer Service Representative Interview Questions
- Foundever Customer Care Executive Interview Questions
- Foundever Technical Support Representative Interview Questions
- Foundever Customer Support Associate Interview Questions
- Foundever CSR Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Service Professional Interview Questions
- Customer Service Representative Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Associate Interview Questions
- CSP Interview Questions
- CSR Executive Interview Questions
- Show more
Foundever Interview Process
based on 163 interviews
Interview experience
Interview Questions from Similar Companies
Foundever Reviews and Ratings
based on 2k reviews
Rating in categories
|
Customer Service Professional
758
salaries
|  ₹1 L/yr - ₹5.5 L/yr |
|
Customer Service Executive
489
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Customer Service Representative
395
salaries
| ₹1.4 L/yr - ₹5 L/yr |
|
Customer Support Executive
245
salaries
| ₹1.3 L/yr - ₹4.1 L/yr |
|
Team Lead
230
salaries
| ₹2.9 L/yr - ₹8.4 L/yr |
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