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Foundever Interview Questions, Process, and Tips

Updated 21 Feb 2025

Top Foundever Interview Questions and Answers

View all 36 questions

Foundever Interview Experiences

Popular Designations

142 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. If the company needs the employee of only 3 month than why you doesn't mentioned in the job portal
  • Ans. 

    The company may have specific project requirements or temporary needs that are not always reflected in job postings.

    • Companies may have short-term projects or seasonal work that require temporary employees.

    • Employers may have urgent needs that arise after the initial job posting.

    • Some companies prefer to hire on a temporary basis before offering a permanent position.

    • Job portals may not always be updated in real-time to re

  • Answered by AI
  • Q2. After the assessment why the candidate have to wait for an many hours

Interview Preparation Tips

Interview preparation tips for other job seekers - First they conducting yhe assessment round that is typing speed in mobile phone instant of sytem i don't know how its possible and in second round they told about the role thats they only need has for 3 month after that they will terminate us

Non Voice Associate Interview Questions asked at other Companies

Q1. What is the human resources What is the public sector What is the humanity What is the child labour
View answer (2)

Data Analyst Interview Questions & Answers

user image A.V Sai Pranathi

posted on 13 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Case Study 

Power BI report for shoe case analysis.

Round 2 - Technical 

(2 Questions)

  • Q1. Basic introduction about previous projects and skillsets.
  • Q2. Related to Power BI, SQL

Data Analyst Interview Questions asked at other Companies

Q1. Suppose there is a room in the office and X people enter room throughout the day, Y people leave throughout the day [continuously people are entering the room, some are staying there, and rest are going out] .. so tell me the code to calcul... read more
View answer (11)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced technical support representative with strong problem-solving skills and excellent customer service.

    • Over 5 years of experience in providing technical support for software and hardware issues

    • Proficient in troubleshooting network connectivity problems

    • Skilled in resolving customer inquiries and complaints in a timely manner

    • Certified in ITIL Foundation and CompTIA A+

  • Answered by AI
  • Q2. What is your strength
  • Ans. 

    My strength is my ability to troubleshoot technical issues efficiently and effectively.

    • Strong problem-solving skills

    • Excellent communication skills

    • Ability to remain calm under pressure

    • Experience in handling various technical support issues

  • Answered by AI

Technical Support Representative Interview Questions asked at other Companies

Q1. What is the process of troubleshooting and what parameters to be keep in mind when troubleshooting a system
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Describe xyz in your words.
  • Q2. Write about xyz in your own words.
  • Ans. 

    XYZ is a software tool used for managing customer interactions in a call center setting.

    • XYZ helps streamline communication between customers and call center agents.

    • It allows for tracking customer inquiries, resolving issues, and providing support.

    • The software may include features like call routing, call recording, and performance analytics.

  • Answered by AI

Call Center Executive Interview Questions asked at other Companies

Q1. What is your experience what is your language total expense language for tell the speak language and what is your salary what is your expected salary
View answer (1)

Foundever interview questions for popular designations

 Customer Service Executive

 (13)

 Customer Service Associate

 (10)

 Customer Service Professional

 (8)

 Customer Service Representative

 (7)

 Customer Care Executive

 (5)

 CSP

 (4)

 CSR Executive

 (4)

 Customer Support Associate

 (4)

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and empathetic customer support professional with a passion for helping others.

    • I have over 5 years of experience in customer support roles

    • I am skilled in resolving customer issues and providing excellent service

    • I am a good listener and communicator, able to empathize with customers' concerns

    • I am proficient in using CRM systems and other support tools

    • I am a team player and enjoy collaborating with colle

  • Answered by AI
  • Q2. Your work experience
  • Ans. 

    I have 3 years of experience in customer support roles, including phone, email, and chat support.

    • Handled customer inquiries and issues via phone, email, and chat

    • Provided product information and troubleshooting assistance

    • Resolved customer complaints and escalated issues as needed

  • Answered by AI

Customer Support Interview Questions asked at other Companies

Q1. What? Jobs Rules And How Customer Support
View answer (30)

Get interview-ready with Top Foundever Interview Questions

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Referral

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why you want to join Foundever

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (31)

Jobs at Foundever

View all
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I was interviewed in Dec 2023.

Round 1 - Assignment 

It was a proctored assessment

Round 2 - One-on-one 

(1 Question)

  • Q1. They told to speak on day-to-day topics
Round 3 - One-on-one 

(1 Question)

  • Q1. Quick exchange with an overseas client
  • Ans. 

    Quickly address client's concerns and provide efficient solutions for smooth communication.

    • Acknowledge the client's concern and assure them that you are there to help

    • Listen actively to understand the issue and gather necessary information

    • Offer solutions or alternatives to resolve the problem promptly

    • Follow up with the client to ensure their satisfaction and provide any additional assistance needed

  • Answered by AI
Round 4 - One-on-one 

(1 Question)

  • Q1. Operations round was the final one they asked questions out of my timeline and past experiences

Bilingual Customer Service Representative Interview Questions asked at other Companies

Q1. quick exchange with an overseas client
View answer (1)

Manager Quality II Interview Questions & Answers

user image Anonymous

posted on 27 Jun 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Overall experience
  • Q2. Experience related to role
Round 2 - One-on-one 

(1 Question)

  • Q1. Questions related to previous experience, quality framework & Role related experience
Round 3 - One-on-one 

(2 Questions)

  • Q1. Team management skills & client management skills
  • Q2. Role related experience

HR Executive Interview Questions & Answers

user image Anonymous

posted on 23 Oct 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Speak about neet topic issue

HR Executive Interview Questions asked at other Companies

Q1. What do you know about Labor Law
View answer (6)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Assignment 

How exicutive will solve the problems of customer and typing test

Round 2 - Group Discussion 

On one topic which management will give. We need to talk for the topic with 150words

Round 3 - HR 

(1 Question)

  • Q1. Normal regular questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't be formal they are not your teachers to be scared to give the interview just show your skill with respectively and politely

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (31)

Foundever Interview FAQs

How many rounds are there in Foundever interview?
Foundever interview process usually has 2-3 rounds. The most common rounds in the Foundever interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Foundever interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are Customer Service, international bpo, bpo, voice process and customer support.
What are the top questions asked in Foundever interview?

Some of the top questions asked at the Foundever interview -

  1. How many agents will be required with an AHT of 15 mins per transaction and 150...read more
  2. What is money market securities and commercial pap...read more
  3. what comes in your mind when we talk about technical aspec...read more
How long is the Foundever interview process?

The duration of Foundever interview process can vary, but typically it takes about less than 2 weeks to complete.

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Foundever Interview Process

based on 160 interviews

Interview experience

4.1
  
Good
View more

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Foundever Reviews and Ratings

based on 2k reviews

3.6/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.1

Salary

3.6

Job security

3.5

Company culture

2.9

Promotions

3.4

Work satisfaction

Explore 2k Reviews and Ratings
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