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I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
The company may have specific project requirements or temporary needs that are not always reflected in job postings.
Companies may have short-term projects or seasonal work that require temporary employees.
Employers may have urgent needs that arise after the initial job posting.
Some companies prefer to hire on a temporary basis before offering a permanent position.
Job portals may not always be updated in real-time to re
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I applied via Indeed and was interviewed in Aug 2024. There was 1 interview round.
Experienced technical support representative with strong problem-solving skills and excellent customer service.
Over 5 years of experience in providing technical support for software and hardware issues
Proficient in troubleshooting network connectivity problems
Skilled in resolving customer inquiries and complaints in a timely manner
Certified in ITIL Foundation and CompTIA A+
My strength is my ability to troubleshoot technical issues efficiently and effectively.
Strong problem-solving skills
Excellent communication skills
Ability to remain calm under pressure
Experience in handling various technical support issues
I applied via Referral and was interviewed in May 2024. There was 1 interview round.
XYZ is a software tool used for managing customer interactions in a call center setting.
XYZ helps streamline communication between customers and call center agents.
It allows for tracking customer inquiries, resolving issues, and providing support.
The software may include features like call routing, call recording, and performance analytics.
Foundever interview questions for popular designations
I was interviewed in Jul 2024.
I am a dedicated and empathetic customer support professional with a passion for helping others.
I have over 5 years of experience in customer support roles
I am skilled in resolving customer issues and providing excellent service
I am a good listener and communicator, able to empathize with customers' concerns
I am proficient in using CRM systems and other support tools
I am a team player and enjoy collaborating with colle
I have 3 years of experience in customer support roles, including phone, email, and chat support.
Handled customer inquiries and issues via phone, email, and chat
Provided product information and troubleshooting assistance
Resolved customer complaints and escalated issues as needed
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I applied via Referral
posted on 19 Jan 2024
I was interviewed in Dec 2023.
It was a proctored assessment
Quickly address client's concerns and provide efficient solutions for smooth communication.
Acknowledge the client's concern and assure them that you are there to help
Listen actively to understand the issue and gather necessary information
Offer solutions or alternatives to resolve the problem promptly
Follow up with the client to ensure their satisfaction and provide any additional assistance needed
I applied via Approached by Company and was interviewed in Dec 2023. There were 3 interview rounds.
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
I applied via Naukri.com and was interviewed in May 2024. There were 3 interview rounds.
How exicutive will solve the problems of customer and typing test
On one topic which management will give. We need to talk for the topic with 150words
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The duration of Foundever interview process can vary, but typically it takes about less than 2 weeks to complete.
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Rating in categories
Customer Service Professional
758
salaries
| ₹1 L/yr - ₹4.8 L/yr |
Customer Service Executive
491
salaries
| ₹1.1 L/yr - ₹4.8 L/yr |
Customer Service Representative
394
salaries
| ₹1.4 L/yr - ₹5 L/yr |
Customer Support Executive
245
salaries
| ₹1.3 L/yr - ₹4.1 L/yr |
Team Lead
215
salaries
| ₹2.9 L/yr - ₹8.4 L/yr |
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