3 Foundever Bilingual Customer Service Representative Interview Questions & Answers | Complete Prep Guide 2025

Foundever Bilingual Customer Service Representative Interview Experiences

1 interview found

Bilingual Customer Service Representative Interview Questions & Answers

Anonymous

posted on 19 Jan 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

6-8 weeks

Result

Selected

I was interviewed in Dec 2023.

Round 1 - Assignment

It was a proctored assessment

Round 2 - One-on-one

(1 Question)

Q1. They told to speak on day-to-day topics

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Quick exchange with an overseas client

Ans.

Quickly address client's concerns and provide efficient solutions for smooth communication.

Acknowledge the client's concern and assure them that you are there to help
Listen actively to understand the issue and gather necessary information
Offer solutions or alternatives to resolve the problem promptly
Follow up with the client to ensure their satisfaction and provide any additional assistance needed

Answered by AI

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. Operations round was the final one they asked questions out of my timeline and past experiences

Add your answer

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Concentrix Corporation

posted on 22 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Some basics maths, reassoning question and grammer.

Round 3 - HR

(1 Question)

Q1. Mainly questions asked are general and must be confident and be firm with what you speak.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The main thing to keep in mind while appearing for interview is be crystal clear and I would say confident is the main pillar stone.

Technical Support Engineer Interview Questions & Answers

HCLTech

Anonymous

posted on 6 Dec 2020

I applied via Company Website and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. How to grow myself in this company

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's all good

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Anonymous

posted on 21 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Introduction.....?

Add your answer

Q2. Privious job related questions?

Add your answer

Q3. Typing

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

Customer Service Associate Interview Questions & Answers

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Anonymous

posted on 2 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Like what is ur memorable day, what is ur sallery expections, why should I hire u,

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go to give interviews you have faith in yourself and think that you will do it all

Customer Service Associate Interview Questions & Answers

Infosys

Anonymous

posted on 25 Jan 2021

I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. About me and the general knowledge questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was held for very short notice they asked all the general questions I gave them all the answers and sometimes because of the consultant I had to face a issue as a fresher it was nice

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Teleperformance

posted on 4 Feb 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. What is BPO industry?

Ans.

BPO industry refers to the outsourcing of business processes to third-party service providers.

BPO stands for Business Process Outsourcing
It involves contracting out specific business functions to external companies
Common BPO services include customer support, data entry, and accounting
BPO industry has grown rapidly in countries like India and the Philippines
Cost savings and access to specialized skills are some of the

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First Be calm and reply with a smile on your face and don't run while you answer

Customer Service Associate Interview Questions & Answers

Tech Mahindra

kagdan45

posted on 11 Sep 2020

I applied via Indeed and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire

3 Questions

Q1. They asked basic question from your resume which you mentioned. Just be careful about each and every word you written on your cv.

Add your answer

Q2. Ask question on skills, like how you handle to work in pressure. What you long term goal and short term goal.

Add your answer

Q3. Tell why you left your last company?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident, and answer briefly about everything and be calm.

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Anonymous

posted on 19 Jan 2021

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. What do You know about SHIKSHA ?

Add your answer

Q2. What reminds you to think of your mother everytime you eat

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Politely admit if you dont know any of the interview answers and assure them whether you get the job or not but definitely will try to learn that.

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Tech Mahindra

posted on 29 May 2021

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Tell me about yourself and work history

Add your answer

Q2. Why did you leave those companies

Add your answer

Q3. Grammar test and simple topics to speak on a minute

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Two rounds of interview. VnA and Operations round. Be prepared with vna round through youtube and google. There could also be simple grammar test online. Give answers in simple and point wise in operations round.Its not difficult to crack.

Foundever Interview FAQs

How many rounds are there in Foundever Bilingual Customer Service Representative interview?

Foundever interview process usually has 4 rounds. The most common rounds in the Foundever interview process are One-on-one Round and Assignment.

What are the top questions asked in Foundever Bilingual Customer Service Representative interview?

Some of the top questions asked at the Foundever Bilingual Customer Service Representative interview -

quick exchange with an overseas cli...read more
operations round was the final one they asked questions out of my timeline and ...read more
They told to speak on day-to-day top...read more

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Foundever Bilingual Customer Service Representative Interview Questions and Answers

Foundever Bilingual Customer Service Representative Interview Experiences

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