Bilingual Customer Service Representative
Bilingual Customer Service Representative Interview Questions and Answers
Updated 19 Jan 2024
Q1. quick exchange with an overseas client
Ans.
Quickly address client's concerns and provide efficient solutions for smooth communication.
Acknowledge the client's concern and assure them that you are there to help
Listen actively to understand the issue and gather necessary information
Offer solutions or alternatives to resolve the problem promptly
Follow up with the client to ensure their satisfaction and provide any additional assistance needed
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