2 Foundever Customer Support Interview Questions & Answers | Complete Prep Guide 2025

Foundever Customer Support Interview Experiences

1 interview found

Customer Support Interview Questions & Answers

Anonymous

posted on 20 Aug 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Jul 2024.

Round 1 - One-on-one

(2 Questions)

Q1. Tell me something about yourself

Ans.

I am a dedicated and empathetic customer support professional with a passion for helping others.

I have over 5 years of experience in customer support roles
I am skilled in resolving customer issues and providing excellent service
I am a good listener and communicator, able to empathize with customers' concerns
I am proficient in using CRM systems and other support tools
I am a team player and enjoy collaborating with colle

Answered by AI

Add your answer

Q2. Your work experience

Ans.

I have 3 years of experience in customer support roles, including phone, email, and chat support.

Handled customer inquiries and issues via phone, email, and chat
Provided product information and troubleshooting assistance
Resolved customer complaints and escalated issues as needed

Answered by AI

Add your answer

Customer Support Jobs at Foundever

View all

Hiring Experience Customer Support For -Quality Analyst Position

Chennai

1-5 Yrs

₹ 4-4.5 LPA

Hiring Freshers AND EXP For Customer Support WITH WFH AFTER 3 Months

Chennai

0-4 Yrs

₹ 2.75-3.5 LPA

Hiring EXP Customer Support For THE Position OF QA -UK Shifts

Chennai

1-5 Yrs

₹ 4-4.5 LPA

Hiring For customer support - technical chat support

Chennai

1-4 Yrs

₹ 2.75-3.5 LPA

Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Support Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 24 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Typing test and english grammar evaluation

Round 3 - One-on-one

(1 Question)

Q1. 1-on-1 with the regarding Team Leader

Add your answer

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Support interview:

Excel
Typing Speed
English Language

Interview preparation tips for other job seekers - It is nothing to worry about; they are very polite and friendly

Customer Support Interview Questions & Answers

Genpact

Anonymous

posted on 14 Aug 2022

Round 1 - Assignment

Vocabulary , helping verbs , fill in the blanks ,comprehansion

Round 2 - Aptitude Test

English comprehansion ,opposite words, helping verbs , fill in the blanks

Interview Preparation Tips

Interview preparation tips for other job seekers - actually the online test that are taken through the companies 're good .all the questions are normal and any one can give the answer properly if they'll read out the questions carefully.

Customer Support Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 29 Sep 2022

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. What? Jobs Rules And How Customer Support

Ans.

Customer support jobs involve following rules and providing assistance to customers.

Customer support jobs require following company policies and procedures.
Customer support representatives must have good communication and problem-solving skills.
They should be knowledgeable about the products or services they are supporting.
Customer support agents need to be patient, empathetic, and able to handle difficult customers.
Th...

Answered by AI

View 29 more answers

Q2. How To Job My Customer Support Is People's Helping

View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This Job's Tech Mahindra Is Best Company 👌 So Happy This Company Interviewe

Thank You
Basavaraj

Customer Support Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 3 Jan 2022

Interview Questionnaire

1 Question

Q1. Tell me about yourself

View 36 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy questions were asked

Customer Support Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 6 Aug 2021

Interview Questionnaire

1 Question

Q1. About future goals, job profile, customer handling

View 56 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Be comfortable
Be flexible for shift timings
Patience is the key, & its very important to be patient in this field
Good Communication skills

Customer Support Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 24 Feb 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

Round 1 - One-on-one

(1 Question)

Q1. Self intro, technical round

View 17 more answers

Customer Support Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 22 Feb 2025

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Jan 2025.

Round 1 - Group Discussion

They ask you some questions about yourself ,and check your confidence .

Round 2 - HR

(1 Question)

Q1. About your future plan ,why you want to join the company .

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Your expectation from the job ?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and there is nothing to worry . Answer them with confidence and try to make them short and simple .try to wear formal or semi formal that's it.

Technical Support Engineer Interview Questions & Answers

IBM

Anonymous

posted on 9 Feb 2017

I was interviewed in Dec 2016.

Interview Preparation Tips

Round: Group Discussion
Tips: It was only to check your communication skills. It was not about what you said. Rather how you said it.
Duration: 2 hours

Round: Versant
Experience: Some topics like "tell me about yourself" or some random questioning like "what are your thoughts on punctuality"
Tips: Again, focus was on communication

Round: Technical + HR Interview
Tips: General questions about computer basics. Like what's IP address? Which OS do you use and questions related to that. Basics that a computer science engineer would learn in first year of engineering

Skills: Communication And Confidence
College Name: Atria Institute Of Technology

Technical Support Associate Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 13 May 2018

I applied via Recruitment Consultant and was interviewed in Nov 2017. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Here, HR asks you your basic details whatever you mentioned on your CV

Add your answer

Q2. Post that, they will ask your work experience, place from where you are, educational qualifications, designation of current company

Add your answer

Q3. Here, they check your technical knowledge. Be it hardware, software or exchange server issues. Questions will be somewhat like this : How to import contacts on outlook slow performance issues Not abl...

Add your answer

Interview Preparation Tips

General Tips: First of all go through with the lot of technical related videos on YouTube, then check Microsoft website for update related informations, check the website for the process which they are hiring.
Good luck..!!
Skills: Communication, Time Management, Decision Making Skills
Duration: <1 week

Foundever Interview FAQs

How many rounds are there in Foundever Customer Support interview?

Foundever interview process usually has 1 rounds. The most common rounds in the Foundever interview process are One-on-one Round.

How to prepare for Foundever Customer Support interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are International Voice Process, customer support, international bpo, US Process and Technical Support.

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Foundever Customer Support Salary

based on 14 salaries

₹2.2 L/yr - ₹4 L/yr

12% more than the average Customer Support Salary in India

View more details

Customer Support Jobs at Foundever

Hiring Experience Customer Support For -Quality Analyst Position

Chennai

1-5 Yrs

₹ 4-4.5 LPA

Hiring Freshers AND EXP For Customer Support WITH WFH AFTER 3 Months

Chennai

0-4 Yrs

₹ 2.75-3.5 LPA

Hiring EXP Customer Support For THE Position OF QA -UK Shifts

Chennai

1-5 Yrs

₹ 4-4.5 LPA

Explore more jobs

Foundever Salaries in India

Customer Service Professional 758 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 500 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Representative 398 salaries	₹0 L/yr - ₹0 L/yr
Customer Support Executive 242 salaries	₹0 L/yr - ₹0 L/yr
Team Lead 229 salaries	₹0 L/yr - ₹0 L/yr