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Foundever Customer Support Interview Questions and Answers

Updated 20 Aug 2024

Foundever Customer Support Interview Experiences

1 interview found

Customer Support Interview Questions & Answers

user image Anonymous

posted on 20 Aug 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and empathetic customer support professional with a passion for helping others.

    • I have over 5 years of experience in customer support roles

    • I am skilled in resolving customer issues and providing excellent service

    • I am a good listener and communicator, able to empathize with customers' concerns

    • I am proficient in using CRM systems and other support tools

    • I am a team player and enjoy collaborating with colle

    • Answered by AI
    Add your answer
  • Q2. Your work experience
  • Ans. 

    I have 3 years of experience in customer support roles, including phone, email, and chat support.

    • Handled customer inquiries and issues via phone, email, and chat

    • Provided product information and troubleshooting assistance

    • Resolved customer complaints and escalated issues as needed

    • Answered by AI
    Add your answer

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Interview questions from similar companies

Customer Support Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 24 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Typing test and english grammar evaluation

Round 3 - One-on-one 

(1 Question)

  • Q1. 1-on-1 with the regarding Team Leader
    • Add your answer

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Support interview:
  • Excel
  • Typing Speed
  • English Language
Interview preparation tips for other job seekers - It is nothing to worry about; they are very polite and friendly

Customer Support Interview Questions & Answers

Genpact user image Anonymous

posted on 14 Aug 2022

Round 1 - Assignment 

Vocabulary , helping verbs , fill in the blanks ,comprehansion

Round 2 - Aptitude Test 

English comprehansion ,opposite words, helping verbs , fill in the blanks

Interview Preparation Tips

Interview preparation tips for other job seekers - actually the online test that are taken through the companies 're good .all the questions are normal and any one can give the answer properly if they'll read out the questions carefully.

Customer Support Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 29 Sep 2022

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What? Jobs Rules And How Customer Support
  • Ans. 

    Customer support jobs involve following rules and providing assistance to customers.

    • Customer support jobs require following company policies and procedures.

    • Customer support representatives must have good communication and problem-solving skills.

    • They should be knowledgeable about the products or services they are supporting.

    • Customer support agents need to be patient, empathetic, and able to handle difficult customers.

    • Th...

    • Answered by AI
    View 29 more answers
  • Q2. How To Job My Customer Support Is People's Helping
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This Job's Tech Mahindra Is Best Company 👌 So Happy This Company Interviewe

Thank You
Basavaraj

Customer Support Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 3 Jan 2022

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself
    • View 36 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy questions were asked

Customer Support Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 6 Aug 2021

Interview Questionnaire 

1 Question

  • Q1. About future goals, job profile, customer handling
    • View 56 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Be comfortable
Be flexible for shift timings
Patience is the key, & its very important to be patient in this field
Good Communication skills

Customer Support Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 24 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Self intro, technical round
    • View 17 more answers

Customer Support Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 22 Feb 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Group Discussion 

They ask you some questions about yourself ,and check your confidence .

Round 2 - HR 

(1 Question)

  • Q1. About your future plan ,why you want to join the company .
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Your expectation from the job ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and there is nothing to worry . Answer them with confidence and try to make them short and simple .try to wear formal or semi formal that's it.

Customer Service Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What's your salary expectations
    • Add your answer
  • Q2. What's your strength and weakness
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 1 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Details about old company
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Technical questions we’re asked
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join jobs are not what is potrade in the interview
More about working at Foundever

Foundever Interview FAQs

How many rounds are there in Foundever Customer Support interview?
Foundever interview process usually has 1 rounds. The most common rounds in the Foundever interview process are One-on-one Round.
How to prepare for Foundever Customer Support interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are International Voice Process, customer support, international bpo, US Process and Technical Support.

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Foundever Customer Support Salary
based on 14 salaries
₹2.2 L/yr - ₹4 L/yr
12% more than the average Customer Support Salary in India
View more details

Foundever Customer Support Reviews and Ratings

based on 4 reviews

1.8/5

Rating in categories

1.8

Skill development

1.5

Work-life balance

1.0

Salary

4.0

Job security

1.6

Company culture

1.0

Promotions

1.3

Work satisfaction

Explore 4 Reviews and Ratings
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