Upload Button Icon Add office photos

Genpact

Compare button icon Compare button icon Compare

Filter interviews by

Genpact Customer Support Interview Questions and Answers

Updated 14 Aug 2022

Genpact Customer Support Interview Experiences

1 interview found

Round 1 - Assignment 

Vocabulary , helping verbs , fill in the blanks ,comprehansion

Round 2 - Aptitude Test 

English comprehansion ,opposite words, helping verbs , fill in the blanks

Interview Preparation Tips

Interview preparation tips for other job seekers - actually the online test that are taken through the companies 're good .all the questions are normal and any one can give the answer properly if they'll read out the questions carefully.

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy questions were asked

Interview Questionnaire 

1 Question

  • Q1. About future goals, job profile, customer handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Be comfortable
Be flexible for shift timings
Patience is the key, & its very important to be patient in this field
Good Communication skills
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Self intro, technical round
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - operation round 

(1 Question)

  • Q1. Previous work experience, communication skills
Round 3 - Assessment 

(1 Question)

  • Q1. English grammar

Interview Preparation Tips

Interview preparation tips for other job seekers - good
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - Group Discussion 

They ask you some questions about yourself ,and check your confidence .

Round 2 - HR 

(1 Question)

  • Q1. About your future plan ,why you want to join the company .
Round 3 - One-on-one 

(1 Question)

  • Q1. Your expectation from the job ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and there is nothing to worry . Answer them with confidence and try to make them short and simple .try to wear formal or semi formal that's it.

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What? Jobs Rules And How Customer Support
  • Ans. 

    Customer support jobs involve following rules and providing assistance to customers.

    • Customer support jobs require following company policies and procedures.

    • Customer support representatives must have good communication and problem-solving skills.

    • They should be knowledgeable about the products or services they are supporting.

    • Customer support agents need to be patient, empathetic, and able to handle difficult customers.

    • Th...

  • Answered by AI
  • Q2. How To Job My Customer Support Is People's Helping

Interview Preparation Tips

Interview preparation tips for other job seekers - This Job's Tech Mahindra Is Best Company 👌 So Happy This Company Interviewe

Thank You
Basavaraj

Associate Interview Questions & Answers

DXC Technology user image Siddharth Shivam

posted on 22 Feb 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic MCQ test online

Round 2 - Technical 

(2 Questions)

  • Q1. Difference between C and C++.
  • Ans. 

    C is a procedural programming language while C++ is an object-oriented programming language with additional features like classes and inheritance.

    • C is a procedural programming language, while C++ is a multi-paradigm language with support for object-oriented programming.

    • C does not support classes and objects, while C++ does.

    • C is a subset of C++, meaning that any valid C code is also valid C++ code.

    • C++ has features like ...

  • Answered by AI
  • Q2. Difference between low level language and high level language
  • Ans. 

    Low level languages are closer to machine code and hardware, while high level languages are more abstract and easier for humans to understand.

    • Low level languages are closer to machine code and hardware, while high level languages are more abstract and easier for humans to understand.

    • Low level languages are more difficult to write and understand, while high level languages are more user-friendly.

    • Examples of low level la...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in the interviews.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic question on projects and just the basic programming stuff.

Interview Preparation Tips

Interview preparation tips for other job seekers - Pretty easy.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Questions were related to accruals, financial accounting, capital expenses
Round 2 - HR 

(2 Questions)

  • Q1. Compensation breakup
  • Q2. Working hours, company policy

Interview Preparation Tips

Topics to prepare for DXC Technology Business Analyst interview:
  • Finance Control

Genpact Interview FAQs

How many rounds are there in Genpact Customer Support interview?
Genpact interview process usually has 2 rounds. The most common rounds in the Genpact interview process are Assignment and Aptitude Test.
How to prepare for Genpact Customer Support interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Genpact. The most common topics and skills that interviewers at Genpact expect are customer support, Customer Service, customer care, voice process and bpo.

Tell us how to improve this page.

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.6k Interviews
Accenture Interview Questions
3.8
 • 8.2k Interviews
Infosys Interview Questions
3.6
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.7k Interviews
Cognizant Interview Questions
3.7
 • 5.6k Interviews
Capgemini Interview Questions
3.7
 • 4.8k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.9k Interviews
HCLTech Interview Questions
3.5
 • 3.9k Interviews
IBM Interview Questions
4.0
 • 2.4k Interviews
DXC Technology Interview Questions
3.7
 • 800 Interviews
View all
Genpact Customer Support Salary
based on 11 salaries
₹1.8 L/yr - ₹4.4 L/yr
23% more than the average Customer Support Salary in India
View more details

Genpact Customer Support Reviews and Ratings

based on 1 review

1.0/5

Rating in categories

1.0

Skill development

1.0

Work-life balance

1.0

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

Explore 1 Review and Rating
Process Developer
36.6k salaries
unlock blur

₹1.2 L/yr - ₹6.8 L/yr

Process Associate
28.1k salaries
unlock blur

₹0.9 L/yr - ₹6.5 L/yr

Assistant Manager
20.4k salaries
unlock blur

₹4 L/yr - ₹14.6 L/yr

Management Trainee
19.8k salaries
unlock blur

₹1.6 L/yr - ₹8.5 L/yr

Manager
7.5k salaries
unlock blur

₹7 L/yr - ₹24 L/yr

Explore more salaries
Compare Genpact with

Accenture

3.8
Compare

Capgemini

3.7
Compare

TCS

3.7
Compare

Cognizant

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview