3 Cognizant Customer Support Interview Questions & Answers | Complete Prep Guide 2025

Cognizant Customer Support Interview Experiences

1 interview found

Customer Support Interview Questions & Answers

Anonymous

posted on 16 Jul 2024

Interview experience

Average

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. Self introduction

Add your answer

Round 2 - operation round

(1 Question)

Q1. Previous work experience, communication skills

Add your answer

Round 3 - Assessment

(1 Question)

Q1. English grammar

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - good

Customer Support Jobs at Cognizant

View all

Cognizant | Fresher Hiring | Customer Support Voice- Chennai/Bangalore

Chennai, Bangalore / Bengaluru

Not Disclosed

SPE - US Mortgage - Escalation Management/ Customer Support

Hyderabad / Secunderabad, Mumbai

2-7 Yrs

Not Disclosed

customer support -SPE

Chennai

1-4 Yrs

₹ 0.5-3 LPA

Opening For customer support role @Hyderabad

Hyderabad / Secunderabad

1-4 Yrs

Not Disclosed

Cognizant is Hiring For Lead Role_ BFSI _Customer Support_ Voice_ Hyd

Hyderabad / Secunderabad

6-11 Yrs

Not Disclosed

Cognizant Hiring - International customer support - Tech & Non Tech

Pune, Hyderabad / Secunderabad

1-5 Yrs

Not Disclosed

Interview questions from similar companies

Customer Support Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 3 Jan 2022

Interview Questionnaire

1 Question

Q1. Tell me about yourself

View 36 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy questions were asked

Customer Support Interview Questions & Answers

Genpact

Anonymous

posted on 14 Aug 2022

Round 1 - Assignment

Vocabulary , helping verbs , fill in the blanks ,comprehansion

Round 2 - Aptitude Test

English comprehansion ,opposite words, helping verbs , fill in the blanks

Interview Preparation Tips

Interview preparation tips for other job seekers - actually the online test that are taken through the companies 're good .all the questions are normal and any one can give the answer properly if they'll read out the questions carefully.

Customer Support Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 29 Sep 2022

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. What? Jobs Rules And How Customer Support

Ans.

Customer support jobs involve following rules and providing assistance to customers.

Customer support jobs require following company policies and procedures.
Customer support representatives must have good communication and problem-solving skills.
They should be knowledgeable about the products or services they are supporting.
Customer support agents need to be patient, empathetic, and able to handle difficult customers.
Th...

Answered by AI

View 29 more answers

Q2. How To Job My Customer Support Is People's Helping

View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This Job's Tech Mahindra Is Best Company 👌 So Happy This Company Interviewe

Thank You
Basavaraj

Customer Support Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 24 Feb 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

Round 1 - One-on-one

(1 Question)

Q1. Self intro, technical round

View 17 more answers

Customer Support Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 6 Aug 2021

Interview Questionnaire

1 Question

Q1. About future goals, job profile, customer handling

View 56 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Be comfortable
Be flexible for shift timings
Patience is the key, & its very important to be patient in this field
Good Communication skills

Customer Support Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 22 Feb 2025

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Jan 2025.

Round 1 - Group Discussion

They ask you some questions about yourself ,and check your confidence .

Round 2 - HR

(1 Question)

Q1. About your future plan ,why you want to join the company .

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Your expectation from the job ?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and there is nothing to worry . Answer them with confidence and try to make them short and simple .try to wear formal or semi formal that's it.

Software Developer Interview Questions & Answers

TCS

Ashish Kumar

posted on 15 Dec 2021

I applied via Company Website and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Questions on Java,SQL,some trending technologies(IOT,Big data),pattern questions, programming questions with different approaches.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basics of DSA, have knowledge about the databases, some common dml ,ddl statements, programming knowledge of a particular language like C,Java, python,etc...have good command on oops concepts... little bit of frameworks knowledge will also help

Senior Software Engineer Interview Questions & Answers

Infosys

Anonymous

posted on 31 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Java questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic questions

Software Developer Interview Questions & Answers

TCS

Anonymous

posted on 18 Jun 2022

I applied via Newspaper Ad and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test

Round 2 - Technical

(1 Question)

Q1. Basic questions of java.

Add your answer

Round 3 - HR

(1 Question)

Q1. Intro and other hr related questions.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Cover the basic questions regarding the programming language.

Cognizant Interview FAQs

How many rounds are there in Cognizant Customer Support interview?

Cognizant interview process usually has 3 rounds. The most common rounds in the Cognizant interview process are HR.

How to prepare for Cognizant Customer Support interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cognizant. The most common topics and skills that interviewers at Cognizant expect are customer support, Customer Service, Communication Skills, Customer Support and International Voice Process.

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Customer Support Jobs at Cognizant

Cognizant | Fresher Hiring | Customer Support Voice- Chennai/Bangalore

Chennai,

Bangalore / Bengaluru

Not Disclosed

SPE - US Mortgage - Escalation Management/ Customer Support

Hyderabad / Secunderabad,

Mumbai

2-7 Yrs

Not Disclosed

customer support -SPE

Chennai

1-4 Yrs

₹ 0.5-3 LPA

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