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Cognizant Customer Support Interview Questions and Answers

Updated 16 Jul 2024

Cognizant Customer Support Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - operation round 

(1 Question)

  • Q1. Previous work experience, communication skills
Round 3 - Assessment 

(1 Question)

  • Q1. English grammar

Interview Preparation Tips

Interview preparation tips for other job seekers - good

Customer Support Jobs at Cognizant

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Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. About future goals, job profile, customer handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Be comfortable
Be flexible for shift timings
Patience is the key, & its very important to be patient in this field
Good Communication skills
Round 1 - Assignment 

Vocabulary , helping verbs , fill in the blanks ,comprehansion

Round 2 - Aptitude Test 

English comprehansion ,opposite words, helping verbs , fill in the blanks

Interview Preparation Tips

Interview preparation tips for other job seekers - actually the online test that are taken through the companies 're good .all the questions are normal and any one can give the answer properly if they'll read out the questions carefully.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy questions were asked
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Self intro, technical round
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - Group Discussion 

They ask you some questions about yourself ,and check your confidence .

Round 2 - HR 

(1 Question)

  • Q1. About your future plan ,why you want to join the company .
Round 3 - One-on-one 

(1 Question)

  • Q1. Your expectation from the job ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and there is nothing to worry . Answer them with confidence and try to make them short and simple .try to wear formal or semi formal that's it.

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What? Jobs Rules And How Customer Support
  • Ans. 

    Customer support jobs involve following rules and providing assistance to customers.

    • Customer support jobs require following company policies and procedures.

    • Customer support representatives must have good communication and problem-solving skills.

    • They should be knowledgeable about the products or services they are supporting.

    • Customer support agents need to be patient, empathetic, and able to handle difficult customers.

    • Th...

  • Answered by AI
  • Q2. How To Job My Customer Support Is People's Helping

Interview Preparation Tips

Interview preparation tips for other job seekers - This Job's Tech Mahindra Is Best Company 👌 So Happy This Company Interviewe

Thank You
Basavaraj

I applied via Campus Placement and was interviewed in May 2020. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. 1.In frst round they gave two programs like palindrome,leap year which is quite easy only, aptitude consists of 60qns .
  • Q2. 2.In second round which is technical round, again they gave one pgm which is lightly complicated and also questions will be asked based on our resume and branch.
  • Q3. 3.HR round based on your personal skill.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be perfect in basic coding and also aptitude,it is not much tough and also be bold while answering in technical round,try to do more projects......

Interview Questionnaire 

2 Questions

  • Q1. Tell about you
  • Q2. What is computer networking
  • Ans. 

    Computer networking is the practice of connecting devices together to share resources and communicate with each other.

    • Computer networking involves the use of hardware and software to connect devices together, such as computers, printers, and servers.

    • Networking protocols, such as TCP/IP, are used to facilitate communication between devices.

    • Examples of computer networks include local area networks (LANs), wide area netwo...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1 round will be aptitude test and 2 nd round will be group discussion and finally there will be technical hr and general hr round

Skills evaluated in this interview

I applied via Referral and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What did you asked?

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview wanted to test about person knowledge and communication skills. Most of the questions asked to they subject in interview. Person details.
Thanks you

Cognizant Interview FAQs

How many rounds are there in Cognizant Customer Support interview?
Cognizant interview process usually has 3 rounds. The most common rounds in the Cognizant interview process are HR.
How to prepare for Cognizant Customer Support interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cognizant. The most common topics and skills that interviewers at Cognizant expect are customer support, Communication Skills, Customer Service, Customer Support and International Voice Process.

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Cognizant Customer Support Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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Cognizant Customer Support Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

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5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

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