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based on 34k Reviews

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Tech Mahindra Customer Support Interview Questions and Answers

Updated 24 Feb 2024

Tech Mahindra Customer Support Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Self intro, technical round

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What? Jobs Rules And How Customer Support
  • Ans. 

    Customer support jobs involve following rules and providing assistance to customers.

    • Customer support jobs require following company policies and procedures.

    • Customer support representatives must have good communication and problem-solving skills.

    • They should be knowledgeable about the products or services they are supporting.

    • Customer support agents need to be patient, empathetic, and able to handle difficult customers.

    • Th...

  • Answered by AI
  • Q2. How To Job My Customer Support Is People's Helping

Interview Preparation Tips

Interview preparation tips for other job seekers - This Job's Tech Mahindra Is Best Company 👌 So Happy This Company Interviewe

Thank You
Basavaraj

Customer Support Interview Questions Asked at Other Companies

Q1. What? Jobs Rules And How Customer Support
asked in Swiggy
Q2. How to convence the customer while leave our brand
asked in Swiggy
Q3. Specify the positive characteristics of the customer.
asked in NeoDove
Q4. What ley insights have you gained about the NeoDove?
Q5. What is customer support?

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy questions were asked

Interview Questionnaire 

1 Question

  • Q1. About future goals, job profile, customer handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Be comfortable
Be flexible for shift timings
Patience is the key, & its very important to be patient in this field
Good Communication skills

Tech Mahindra interview questions for designations

 Customer Support Associate

 (114)

 Customer Support Executive

 (90)

 Customer Support Officer

 (1)

 Customer Support Representative

 (1)

 Engineer- Customer Support

 (4)

 Senior Customer Support

 (1)

 Senior Customer Support Associate

 (3)

 Associate Customer Support Executive

 (2)

Customer Support Jobs at Tech Mahindra

View all

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - operation round 

(1 Question)

  • Q1. Previous work experience, communication skills
Round 3 - Assessment 

(1 Question)

  • Q1. English grammar

Interview Preparation Tips

Interview preparation tips for other job seekers - good
Round 1 - Assignment 

Vocabulary , helping verbs , fill in the blanks ,comprehansion

Round 2 - Aptitude Test 

English comprehansion ,opposite words, helping verbs , fill in the blanks

Interview Preparation Tips

Interview preparation tips for other job seekers - actually the online test that are taken through the companies 're good .all the questions are normal and any one can give the answer properly if they'll read out the questions carefully.

I applied via Naukri.com and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Analytical skills

Round 2 - HR 

(1 Question)

  • Q1. What will be the package for freshers?

Interview Preparation Tips

Topics to prepare for Mphasis Customer Support interview:
  • Java
  • C
Interview preparation tips for other job seekers - Follow all the social media network
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Work experience.
  • Q3. What do you see yourself in next 5 years?
  • Q4. Weakness and strength
Round 2 - HR 

(2 Questions)

  • Q1. In next 5 years.
  • Q2. What are yours goals? Weakness and strength. Know about company.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was a versant round from Pearson.

Round 2 - One-on-one 

(1 Question)

  • Q1. Manager asked basic questions related to CV. explained the job profile. checked the communication and stability.
Round 3 - HR 

(1 Question)

  • Q1. Basic salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for Versant as this is the entry point for it.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Assignment 

Short-answer questions, story-based questions, and aptitude tests:

Round 2 - Coding Test 

The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Create a plan: Before you start looking for a job, make a plan and set goals.

Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.

Research: Research companies in your industry and how they align with what you want in an employer.

Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.

Network: Networking can be a big help to job seekers.

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Support interview?
Tech Mahindra interview process usually has 1-2 rounds. The most common rounds in the Tech Mahindra interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Tech Mahindra Customer Support interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are customer support, voice process, Customer Service, customer care and bpo.
What are the top questions asked in Tech Mahindra Customer Support interview?

Some of the top questions asked at the Tech Mahindra Customer Support interview -

  1. What? Jobs Rules And How Customer Supp...read more
  2. How To Job My Customer Support Is People's Help...read more
  3. self intro, technical ro...read more

Tell us how to improve this page.

Tech Mahindra Customer Support Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Tech Mahindra Customer Support Salary
based on 150 salaries
₹1 L/yr - ₹4.3 L/yr
8% less than the average Customer Support Salary in India
View more details

Tech Mahindra Customer Support Reviews and Ratings

based on 24 reviews

2.6/5

Rating in categories

2.6

Skill development

2.4

Work-life balance

2.3

Salary

2.6

Job security

2.7

Company culture

2.3

Promotions

2.4

Work satisfaction

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