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Tech Mahindra Customer Support Interview Questions and Answers

Updated 22 Feb 2025

Tech Mahindra Customer Support Interview Experiences

5 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Group Discussion 

They ask you some questions about yourself ,and check your confidence .

Round 2 - HR 

(1 Question)

  • Q1. About your future plan ,why you want to join the company .
Round 3 - One-on-one 

(1 Question)

  • Q1. Your expectation from the job ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and there is nothing to worry . Answer them with confidence and try to make them short and simple .try to wear formal or semi formal that's it.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Self intro, technical round

Customer Support Interview Questions Asked at Other Companies

Q1. What? Jobs Rules And How Customer Support
asked in Swiggy
Q2. How to convence the customer while leave our brand
Q3. What is the Software you are familiar like Logisys , Cargo wise ?
asked in Swiggy
Q4. Specify the positive characteristics of the customer.
asked in NeoDove
Q5. What ley insights have you gained about the NeoDove?

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What? Jobs Rules And How Customer Support
  • Ans. 

    Customer support jobs involve following rules and providing assistance to customers.

    • Customer support jobs require following company policies and procedures.

    • Customer support representatives must have good communication and problem-solving skills.

    • They should be knowledgeable about the products or services they are supporting.

    • Customer support agents need to be patient, empathetic, and able to handle difficult customers.

    • Th...

  • Answered by AI
  • Q2. How To Job My Customer Support Is People's Helping

Interview Preparation Tips

Interview preparation tips for other job seekers - This Job's Tech Mahindra Is Best Company 👌 So Happy This Company Interviewe

Thank You
Basavaraj

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy questions were asked

Tech Mahindra interview questions for designations

 Customer Support Associate

 (118)

 Customer Support Executive

 (91)

 Customer Support Officer

 (1)

 Customer Support Representative

 (1)

 Engineer- Customer Support

 (4)

 Senior Customer Support

 (1)

 Senior Customer Support Associate

 (3)

 Associate Customer Support Executive

 (2)

Interview Questionnaire 

1 Question

  • Q1. About future goals, job profile, customer handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Be comfortable
Be flexible for shift timings
Patience is the key, & its very important to be patient in this field
Good Communication skills

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - operation round 

(1 Question)

  • Q1. Previous work experience, communication skills
Round 3 - Assessment 

(1 Question)

  • Q1. English grammar

Interview Preparation Tips

Interview preparation tips for other job seekers - good
Round 1 - Assignment 

Vocabulary , helping verbs , fill in the blanks ,comprehansion

Round 2 - Aptitude Test 

English comprehansion ,opposite words, helping verbs , fill in the blanks

Interview Preparation Tips

Interview preparation tips for other job seekers - actually the online test that are taken through the companies 're good .all the questions are normal and any one can give the answer properly if they'll read out the questions carefully.

I applied via Naukri.com and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Analytical skills

Round 2 - HR 

(1 Question)

  • Q1. What will be the package for freshers?

Interview Preparation Tips

Topics to prepare for Mphasis Customer Support interview:
  • Java
  • C
Interview preparation tips for other job seekers - Follow all the social media network
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Assignment 

Hai iam ns,ramakrishna i can compately in dipoma in final deee branch 2023 in dipoma promated

Round 2 - Technical 

(3 Questions)

  • Q1. I can when in this companey
  • Q2. When apprament letter
  • Ans. 

    The question seems to be asking about the timing of an appointment letter.

    • An appointment letter is typically sent out before a scheduled meeting or interview.

    • It is important to confirm the timing and details mentioned in the appointment letter.

    • If the appointment letter is not received on time, it is advisable to follow up with the sender.

  • Answered by AI
  • Q3. Monday i can jain in this companey

Interview Preparation Tips

Interview preparation tips for other job seekers - wipro companey i can apply in post custmar care extive thanku in hr
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was a versant round from Pearson.

Round 2 - One-on-one 

(1 Question)

  • Q1. Manager asked basic questions related to CV. explained the job profile. checked the communication and stability.
Round 3 - HR 

(1 Question)

  • Q1. Basic salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for Versant as this is the entry point for it.

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Support interview?
Tech Mahindra interview process usually has 2 rounds. The most common rounds in the Tech Mahindra interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Tech Mahindra Customer Support interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are customer support, voice process, Customer Service, customer care and bpo.
What are the top questions asked in Tech Mahindra Customer Support interview?

Some of the top questions asked at the Tech Mahindra Customer Support interview -

  1. What? Jobs Rules And How Customer Supp...read more
  2. How To Job My Customer Support Is People's Help...read more
  3. self intro, technical ro...read more

Tell us how to improve this page.

Tech Mahindra Customer Support Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Tech Mahindra Customer Support Salary
based on 143 salaries
₹1 L/yr - ₹4.3 L/yr
10% less than the average Customer Support Salary in India
View more details

Tech Mahindra Customer Support Reviews and Ratings

based on 26 reviews

2.8/5

Rating in categories

2.8

Skill development

2.7

Work-life balance

2.5

Salary

2.8

Job security

2.9

Company culture

2.6

Promotions

2.7

Work satisfaction

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