Hiring For Customer Support -WORK FROM Home AFTER 2 Months

Job Description

Greetings from FOUNDEVER (Formerly SITEL India Pvt Ltd)

• Excellent verbal and written communication skills
• Strong problem-solving and decision-making abilities
• Ability to multitask and prioritize tasks effectively
• Patience and empathy for customers
• Proficiency in customer support software and tools
• Previous experience in customer service is preferred but not required
• Respond to customer inquiries via phone and email.
• Identify and resolve customer issues promptly and effectively.
• Provide clear and informative solutions to customer problems.
• Build strong customer relationships through excellent communication and empathy.
• Document customer interactions and resolutions in our CRM system.
• Contribute to the improvement of customer support processes and procedures.
• Meet performance metrics, such as customer satisfaction and first-contact resolution rates.

Location: Ramanujan IT city, Taramani ,Chennai.

Interested candidates, please share your updated resume to WhatsApp number

(Pavithra) - 7845935727
Job Details:

• Shift: Should be flexible for night shifts
• Work Week: 5 working days, 2 rotational days off (not fixed weekends).

• Transport: Free pick-up and drop facility within a 25* km radius.

• Salary: 2.70 - 3.50 LPA (based on experience) + attractive incentives