Technical Support Agent Interview Questions and Answers

BSOD stands for Blue Screen of Death. It is an error screen displayed on Windows operating systems when a system error occurs.

• BSOD is caused by hardware or software issues

• To resolve, try restarting the computer

• Check for any recent hardware or software changes

• Run a virus scan and update drivers

• If problem persists, seek professional help

The latest versions of OS are Windows 11, macOS Monterey, and Ubuntu 21.10. The latest processors are Intel Core i9-12900K and AMD Ryzen 9 5950X.

• Latest versions of OS: Windows 11, macOS Monterey, Ubuntu 21.10

• Latest processors: Intel Core i9-12900K, AMD Ryzen 9 5950X

Importance of cybersecurity in today's world

• Cybersecurity is crucial to protect sensitive information from cyber attacks

• It involves implementing measures to prevent unauthorized access, use, disclosure, disruption, modification, or destruction of data

• Examples of cybersecurity measures include firewalls, antivirus software, encryption, and multi-factor authentication

• Cyber attacks can have severe consequences, such as financial loss, reputational damage, and legal liabilities

• It...read more

HDD is a traditional spinning hard drive, while SSD is a newer type of storage that is faster and more reliable.

• HDD uses spinning disks to read/write data, while SSD uses flash memory

• SSD is faster and more reliable than HDD

• SSD is more expensive than HDD

• HDD is still commonly used for storing large amounts of data

• SSD is commonly used for faster boot times and improved performance