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Customer Service Associates Interview Questions and Answers
Updated
22 Oct 2017
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Anonymous
I was interviewed before Oct 2016.
3 Interview Rounds
Interview Preparation Tips
Round: Resume Shortlist
Experience: They ask for introduction
Round: Test
Experience: After solving the grammar test they selected me for and they gave process details
Tips: Be confident
Well prepare for grammar and topic they will give which you have to speak for 5 minutes continue
Duration: 15 minutes
Total Questions: 10
Skills: Inter Person Communication Skills
Experience: They ask for introduction
Round: Test
Experience: After solving the grammar test they selected me for and they gave process details
Tips: Be confident
Well prepare for grammar and topic they will give which you have to speak for 5 minutes continue
Duration: 15 minutes
Total Questions: 10
Skills: Inter Person Communication Skills
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2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Jul 2019.
1 Interview Round
Interview Questions
- Q1. Explain about yourself
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- Q2. Explain something
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Interview Preparation Tips
Interview preparation tips for other job seekers - Flexible and good management
I applied via Referral and was interviewed in Sep 2021.
3 Interview Rounds
Interview Questions
- Q1. There were asked about the company and basic knowledge about the company?
View Answers (1)
- Q2. And they asked about the basic info of KYC and AML?
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Interview Preparation Tips
Interview preparation tips for other job seekers - We need to be bold at the time of interview. We want speak up boldly in front them. Your answers should be short and sweet. Accept as is and don’t manipulate any answers. Ask for the feedback at the end of interview.
I applied via Other and was interviewed in Apr 2021.
3 Interview Rounds
Interview Questions
- Q1. Core java questions like inheritance, encapsulation collection framework. Then I was asked to write a code (logic) for reversing the integers (i.e. 1 2 3 4 5 is...read more
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- Q2. Automation questions- selenium, testng, page object model
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- Q3. Testing scenario based question.
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Interview Preparation Tips
Interview preparation tips for other job seekers - First things is not to fear . Secondly keep the track of the questions asked in all interview and prepare answer well for those as it's difficult to clear in the interview at the first. I have attended 5 interview and noted all the questions asked and prepared well for the same.
Next imp thing prepare well for "Tell me about you're self" here u will talk about your project experience . So tell on which part you're confident because next question is coming from that which you tell in "Tell me about you're self"
Hope this helps!
Next imp thing prepare well for "Tell me about you're self" here u will talk about your project experience . So tell on which part you're confident because next question is coming from that which you tell in "Tell me about you're self"
Hope this helps!
I applied via Naukri.com and was interviewed in Mar 2021.
1 Interview Round
Interview Questions
- Q1. How do you connect a component to Redux store? Which function in Redux is used to connect to store? What are the parameters in connect?
View Answers (2)
- Q2. What is Context API in React? Is there a need to have an initial state in Context API?
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- Q3. Do Reducer need to have an initial state compulsorily?
View Answers (1)
- Q4. What is the minimum coverage for an app? How much code do you push to production/master branch while deployment?
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- Q5. Will React re-render whole page or just a part of it?
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- Q6. What are the use cases of Service Workers?
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- Q7. Explain Redux-Saga middleware. How do you Dispatch actions from components in Redux?
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Interview Preparation Tips
Interview preparation tips for other job seekers - Appeared for the First Round Technical Interview. Video call. Interviewer was a nice person. You can clear this round if your concepts are clear about react, Redux, Middleware or other keywords mentioned in your resume.
Skills evaluated in this interview
I applied via Recruitment Consultant
3 Interview Rounds
Interview Questions
- Q1. Round 1: Fundamentals questions related to Javascript and React. In React questions were focused on react-hooks. lifecycle components and optimization technique...read more
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- Q2. Round 2: The interview panel will ask you to code some basic coding problem depending on your relevant experience and if you're not able to solve it they'll dir...read more
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Interview Preparation Tips
Interview preparation tips for other job seekers - I cleared Round 1 after which there was a delay of more than 2 weeks and got a call for Round 2 without any prior notice. Their L2 level interview is very bad, in my case I ended the interview from my side as it looked very clear that the panel was least interested.
Interview Questions
- Q1. Why do prefer our organizations and what have you accomplished on the current role are the most expected questions.
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- Q2. Definitely you should have a reason as to why apply for certain organization and for the second one. It is more preferred to be realistic with what your accompl...read more
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I applied via Campus Placement and was interviewed in Apr 2021.
1 Interview Round
Interview Questions
- Q1. Why u choose this job ?
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- Q2. Why u preferred this company?
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- Q3. If I will give you job how would u increase the company standard or status
View Answers (3)
Interview Preparation Tips
Interview preparation tips for other job seekers - Nice don't panic feel free say what u know that's it it is right or wrong
Interview Questions
- Q1. Why not given to all employees opportunity for high level
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- Q2. Why Only given opportunity for close friends
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- Q3. Why your ask extra work for after target finished
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- Q4. Why All are give freedom only girls
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Interview Preparation Tips
Interview preparation tips for other job seekers - Apraisal increment to increase, don't ask to break time finished my target
I was interviewed in Aug 2020.
5 Interview Rounds
Interview Questions
- Q1. Position was for UI - Fundamentals of JavaScript (Closure, Promises, Event Loop, filter vs map, Event delegation)
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- Q2. Lifecycle of React Component, State vs Props, Optimization techniques, Redux vs Context
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- Q3. Coding challenge (JS) - remove duplicate entries from array
View Answers (1)
- Q4. Coding Challenge (JS) - determine if words in given array are anagram or not
View Answers (1)
- Q5. Client Round (1) - Questions on design system, coding challenge - Let's try to create a modal component in React JS from scratch
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- Q6. Client Round (2) - Questions based on scenarios to test your thinking ability and problem solving approach
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- Q7. Client Round (3) - Questions on all the technologies that you have mentioned in your CV. Additional questions on Agile, DevOps and your understanding of CI-CD.
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- Q8. Client Round (4) - Coding challenge - implement/rewrite any inbuilt method provided by JS (e.g. Array.map, Array.filter, function.bind)
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Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare for fundamentals of JS.
Answering questions of React would be easy if you already work on it.
Try to solve at least 5 problems on Hacker Rank or Hacker Earth, before appearing for interview.
That would help you prepare mentally and logically to bare with the process and develop an attitude of keep trying.
Good luck!
Answering questions of React would be easy if you already work on it.
Try to solve at least 5 problems on Hacker Rank or Hacker Earth, before appearing for interview.
That would help you prepare mentally and logically to bare with the process and develop an attitude of keep trying.
Good luck!
Skills evaluated in this interview
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