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Customer Service Associates Interview Questions and Answers for Experienced
Updated
22 Oct 2017
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Anonymous
I was interviewed before Oct 2016.
3 Interview Rounds
Interview Preparation Tips
Round: Resume Shortlist
Experience: They ask for introduction
Round: Test
Experience: After solving the grammar test they selected me for and they gave process details
Tips: Be confident
Well prepare for grammar and topic they will give which you have to speak for 5 minutes continue
Duration: 15 minutes
Total Questions: 10
Skills: Inter Person Communication Skills
Experience: They ask for introduction
Round: Test
Experience: After solving the grammar test they selected me for and they gave process details
Tips: Be confident
Well prepare for grammar and topic they will give which you have to speak for 5 minutes continue
Duration: 15 minutes
Total Questions: 10
Skills: Inter Person Communication Skills
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview questions from similar companies
I applied via Approached by Company and was interviewed in Aug 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (1 Question)
- Q1. Basics related to AML,KYC and customer onboarding Add Answer
3
Technical Round (1 Question)
- Q1. Reporting Manager takes this round.In this your domain knowledge will be tested in depth. Add Answer
4
One-on-one Round (1 Question)
- Q1. Expected CTC,work location,notice period,tentative joining date. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - For my role, basics of KYC and AML,Risk management are topics from which you expect questions.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Jul 2019.
1 Interview Round
Interview Questions
- Q1. Explain about yourself
Add Answer
- Q2. Explain something
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Flexible and good management
I applied via Naukri.com and was interviewed in May 2022.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Java design patterns View Answers (1)
- Q2. Cucumber with java singleton pattern View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Design patterns in java and oops concepts
Skills evaluated in this interview
I applied via Company Website and was interviewed in Oct 2021.
4 Interview Rounds
Interview Questions
- Q1. Data structures
Add Answer
- Q2. Os theory related questions
Add Answer
- Q3. White board coding
Add Answer
- Q4. Memory manger design
Add Answer
- Q5. Virtual memory concepts
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare well on data structures
I applied via Naukri.com and was interviewed in Aug 2021.
3 Interview Rounds
Interview Questions
- Q1. What is planning and remote infocubes?
View Answers (1)
- Q2. What exactors did you use in your project?
Add Answer
- Q3. What is a cell definition?
View Answers (1)
- Q4. Rkf and ckf in query designer
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Please do prepare in advance on extractors, modelling, Abap, reporting topics
Skills evaluated in this interview
Interview Questions
- Q1. What is means by react ?
View Answers (1)
- Q2. What is Hooks ? What is redux?
View Answers (2)
- Q3. Difference between class and functional component?
View Answers (3)
- Q4. Difference between ES5 and ES6
View Answers (2)
Skills evaluated in this interview
I applied via Naukri.com and was interviewed in Mar 2021.
4 Interview Rounds
Interview Questions
- Q1. Spring bean lifecycle
Add Answer
- Q2. Will finally block execute if try and catch have return statement?
View Answers (2)
- Q3. If we have @Service, @Controller, @Configuration, and @Repository why do we need @Component? Can we replace them with @Component?
View Answers (1)
- Q4. Questions on Stored proc calls
Add Answer
- Q5. Can we call == to compare enums
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Depending on the project they are hiring for, The questions could be moderate to tough for experienced professionals. Work on your basics as they focus more on that.
Skills evaluated in this interview
I applied via Naukri.com
4 Interview Rounds
Interview Questions
- Q1. What are Agile Key Metrics
View Answers (1)
- Q2. What are thr main roles and responsibilities of PMO
Add Answer
- Q3. What are the Resource Level Metrics
View Answers (1)
- Q4. Person should be well versed to Handle Multiple Projects
Add Answer
- Q5. Person should be able to work on Dashboards im form of Excel & PowerPoint
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident on PMO roles and responsibilities and Agile Key Metrics
Skills evaluated in this interview
I applied via Recruitment Consultant and was interviewed in Apr 2021.
3 Interview Rounds
Interview Questions
- Q1. 1. Past work experience. Specifically retail experience including primary, secondary, expansion, new store launches, norms, criteria for new market,franchise et...read more
View Answers (1)
- Q2. 2. Indepth analysis of the operations part. Importance of psop, kpi's, how to increase the kpi's, how to increase the psop score, how to manage the people franc...read more
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be sharp. Don't be nervous. Have a good knowledge on retail operations part. Be precise. Don't worry about the conclusion. Stay relaxed
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