Upload Button Icon Add office photos

Filter interviews by

Customer Service Associates Technical Support Agent Interview Questions and Answers for Experienced

Updated 22 Oct 2017

Customer Service Associates Technical Support Agent Interview Experiences for Experienced

1 interview found

I appeared for an interview before Oct 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: They ask for introduction

Round: Test
Experience: After solving the grammar test they selected me for and they gave process details
Tips: Be confident

Well prepare for grammar and topic they will give which you have to speak for 5 minutes continue
Duration: 15 minutes
Total Questions: 10

Skills: Inter Person Communication Skills

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Jul 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. This is specific to DevOps Profile. I was asked basic ansible and power shell related questions in first round.
  • Q2. In second round i was asked scenario based questions on AWS.

Interview Preparation Tips

Interview preparation tips for other job seekers - I would advice you to prepare according to what you have mentioned in your resume.

Have basic understanding of AWS architecture.

It totally depends on interviewer what he is going to ask.

Interview Questionnaire 

1 Question

  • Q1. Sharepoint
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your last in hand salary ?
  • Q2. Are you comfortable with night shifts ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Search with Optum global solutions. It’s a really nice company to work with
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is the P/E ratio?
  • Ans. 

    The P/E ratio, or price-to-earnings ratio, is a financial metric used to assess the valuation of a company's stock.

    • P/E ratio compares a company's stock price to its earnings per share (EPS).

    • It indicates how much investors are willing to pay for each dollar of earnings.

    • A higher P/E ratio suggests higher expectations for future earnings growth.

    • A lower P/E ratio may indicate undervaluation or lower growth prospects.

    • P/E ra...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Define PEG Ratio?
  • Ans. 

    PEG ratio is a valuation metric used to assess the relationship between a company's stock price, its earnings growth, and its potential for future growth.

    • PEG ratio is calculated by dividing the price-to-earnings (P/E) ratio by the earnings growth rate.

    • It helps investors determine if a stock is overvalued or undervalued based on its growth prospects.

    • A PEG ratio below 1 suggests that the stock may be undervalued, while a...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(8 Questions)

  • Q1. How many year experience
  • Ans. I have 10 year experience same office
  • Answered Anonymously
  • Q2. When you will join company?
  • Ans. If i got selected i need 30 days paper period on my current office
  • Answered Anonymously
  • Q3. How much salary you will expected?
  • Ans. I will expect 20 k salary
  • Answered Anonymously
  • Q4. Are u interested to work night shift
  • Ans. Yes I interested day or night shift
  • Answered Anonymously
  • Q5. Are u interested to week end
  • Q6. Why you resign your current office
  • Ans. I interested to learn new things that's only reason
  • Answered Anonymously
  • Q7. You interested voice or non voice job
  • Q8. Tell me your interest skills
  • Ans. I am to work always sir
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything you have to put your Hard work definitely one day you will achieve..
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About yourself Your project details and technology
Round 3 - HR 

(1 Question)

  • Q1. About yourself salary package

Interview Preparation Tips

Interview preparation tips for other job seekers - Have knowledge on what you have worked previously or what you have studied. Be true to what you know and what you don't know
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Questions on time probability etc

Round 2 - Group Discussion 

International media influence

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Why should we hire you?
  • Q2. Where do you see yourself in 5 years?
  • Q3. What are your salary expectations?
  • Q4. Share details of your previous job.
  • Q5. Why are you looking for a change?
  • Q6. Tell me about yourself.
Round 3 - Technical 

(1 Question)

  • Q1. Technical questions related to the Process.

Interview Preparation Tips

Interview preparation tips for other job seekers - Research about the company.Match the job description with your skills Be very confident and calm while Giving interview.Give only to the point answers.Get some technical knowledge about the job description that will help.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Give us your information
  • Ans. 

    I am a Senior Associate with 5 years of experience in project management and client relations.

    • 5 years of experience in project management and client relations

    • Strong communication and leadership skills

    • Proven track record of successful project delivery

    • Proficient in data analysis and reporting

  • Answered by AI
  • Q2. About you experience

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Tell us how to improve this page.

Interview Questions from Similar Companies

Teleperformance Interview Questions
3.9
 • 1.8k Interviews
Nagarro Interview Questions
4.0
 • 766 Interviews
FIS Interview Questions
3.9
 • 492 Interviews
Dell Interview Questions
3.9
 • 392 Interviews
Quest Global Interview Questions
3.6
 • 310 Interviews
NeoSOFT Interview Questions
3.6
 • 270 Interviews
Qualcomm Interview Questions
3.8
 • 260 Interviews
Episource Interview Questions
3.9
 • 221 Interviews
FactSet Interview Questions
3.9
 • 210 Interviews
View all
Compare Customer Service Associates with

Teleperformance

3.9
Compare

Optum Global Solutions

4.0
Compare

FIS

3.9
Compare

Nagarro

4.0
Compare
Did you find this page helpful?
Yes No
write
Share an Interview