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3.5

based on 141 Reviews

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CGS Interview Questions, Process, and Tips

Updated 12 Dec 2024

Top CGS Interview Questions and Answers

View all 11 questions

26 CGS Interview Experiences

64 questions found

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QA/TL/TRAINER Interview Questions

user image Anonymous

posted on 6 Aug 2024

Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Jul 2024.

2 Interview Rounds

1

Group Discussion Round

JAM just introduce yourself or speak on sometime topic shared

2

Aptitude Test Round

English knowledge pen n paper

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all very prolonged interview they don’t have proper schedule.
And they literally call out interviewer names aloud and say leave ( unprofessional - at least take them in hall tell them the reason which them better luck next time, may be this boosts them for other take) mostly freshers
. HR -doesn’t share proper feedback or reason
. No decision on salary manager seems talkative juz seems unnecessary
. Every candidate has to go for 2days no matter he will be selected/rejected.
.I wasted my whole day just to give typing test and written test and that to being experienced and later they asked to come tomorrow for another round

Quality Analyst/trainer/TL Interview Questions

user image Anonymous

posted on 28 Jul 2024

Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Jun 2024.

4 Interview Rounds

1

Group Discussion Round

It was like JAM self intro

2

Aptitude Test Round

General grammar followed by typing speed test

3

HR Round (1 Question)

  • Q1. Let me know about you
4

Behavioral Round (2 Questions)

  • Q1. Introduce your self
  • Q2. Previous experience

QA Engineer Interview Questions

user image Anonymous

posted on 12 Dec 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Aptitude Test Round

It was good test to crack

2

Coding Test Round

Duration was for 30minutes

3

HR Round (2 Questions)

  • Q1. Which City you are from
  • Q2. What is your current salary

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice experience to get interviewed here
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. About the any topic

CGS interview questions for popular designations

 Technical Support Engineer

 (4)

 Customer Support Executive

 (2)

 Software Developer

 (2)

 Chat and Email Support Executive

 (1)

 Customer Care Executive

 (1)

 Customer Service Associate

 (1)

 Desktop Support Engineer L1

 (1)

 HR Recruiter

 (1)

Interview experience
2
 Poor
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Self Introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst interview experience. They are conducting interviews for time pass. Don't waste your time by going for interview in this company.

Software Developer Interview Questions

user image Anonymous

posted on 25 Jun 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Strecture of sql statement

Skills evaluated in this interview

Jobs at CGS

View all
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via LinkedIn and was interviewed in Mar 2024.

1 Interview Round

1

teams Round (1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence

US Recruiter interview

user image CGS Coaching

posted on 25 Jan 2022

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Feb 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself

Customer Support Executive Interview Questions

user image Abhi Jeremy

posted on 30 Mar 2023

Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I was interviewed in Mar 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Self introduction with confidence
  • Q2. Tell me about networking IT support
3

Technical Round (1 Question)

  • Q1. Answer the questions for customer
4

One-on-one Round (1 Question)

  • Q1. How do you handle the customer with high temper
5

HR Round (1 Question)

  • Q1. Follow the instructions give me

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

CGS Interview FAQs

How many rounds are there in CGS interview?
CGS interview process usually has 2-3 rounds. The most common rounds in the CGS interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for CGS interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CGS. The most common topics and skills that interviewers at CGS expect are International Voice Process, Technical Support, Communication Skills, SQL and English.
What are the top questions asked in CGS interview?

Some of the top questions asked at the CGS interview -

  1. What are the typed of software that we use on our syst...read more
  2. What kind of basic problems are there in a laptop or a desktop? What are the pa...read more
  3. How would you troubleshoot a PC which is overheating and shutting dow...read more
How long is the CGS interview process?

The duration of CGS interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at CGS

based on 8 interviews in last 1 year

Interview experience

3.5
  
Good
View more

People are getting interviews through

based on 16 CGS interviews
Job Portal
Referral
WalkIn
Recruitment Consultant
50%
25%
13%
6%
6% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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CGS Reviews and Ratings

based on 141 reviews

3.5/5

Rating in categories

3.3

Skill development

3.2

Work-Life balance

3.2

Salary & Benefits

3.1

Job Security

3.1

Company culture

3.0

Promotions/Appraisal

3.1

Work Satisfaction

Explore 141 Reviews and Ratings
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