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CGS Interview Questions, Process, and Tips

Updated 17 Feb 2025

Top CGS Interview Questions and Answers

View all 13 questions

CGS Interview Experiences

Popular Designations

25 interviews found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What is your Family Background
  • Ans. 

    My family background is diverse and has shaped my values and work ethic.

    • My parents come from different cultural backgrounds, which has exposed me to different perspectives and traditions.

    • Growing up, my family emphasized the importance of education and hard work.

    • My siblings and I were encouraged to pursue our passions and excel in our chosen fields.

    • My family has a history of entrepreneurship, which has influenced my int...

  • Answered by AI
  • Q2. How long will you stay in this company
  • Ans. 

    I plan to stay with this company for the long term, as I believe in its mission and see opportunities for growth.

    • I am committed to contributing to the company's success and building a strong finance team.

    • I see potential for career advancement and professional development within the organization.

    • I value stability and believe in the company's long-term prospects.

    • I am excited about the challenges and opportunities that th...

  • Answered by AI
  • Q3. What is your cast and native place
  • Ans. 

    I am from Mumbai, Maharashtra. My caste is not relevant to my qualifications and experience for the role of Lead Finance Accounts.

    • I am from Mumbai, Maharashtra.

    • My caste is not relevant to my qualifications and experience.

    • My focus is on my skills and expertise in finance and accounts.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please avoid joining in this company cast based jobs

I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

General Assignment for grammar check

Round 3 - One-on-one 

(5 Questions)

  • Q1. Introduction about your self
  • Ans. Should be polite and Confident while giving your answers
  • Answered Anonymously
  • Q2. BGC verification about your education and experience
  • Ans. Once BGC is done, should be knowledgeable of laptop and pc hardware is suggestible
  • Answered Anonymously
  • Q3. Difference between RAM & ROM
  • Ans. 

    RAM is volatile memory used for temporary storage while ROM is non-volatile memory used for permanent storage.

    • RAM stands for Random Access Memory and is used for temporary storage of data and programs while the computer is running.

    • ROM stands for Read-Only Memory and is used for permanent storage of data and programs that cannot be changed.

    • RAM is volatile memory, meaning it loses its contents when the power is turned of...

  • Answered by AI
  • Q4. What are the typed of software that we use on our systems
  • Ans. 

    We use various types of software on our systems.

    • Operating systems (e.g. Windows, macOS, Linux)

    • Productivity software (e.g. Microsoft Office, Google Suite)

    • Security software (e.g. antivirus, firewalls)

    • Development software (e.g. IDEs, compilers)

    • Communication software (e.g. email clients, messaging apps)

    • Media software (e.g. media players, photo editors)

    • Browser software (e.g. Chrome, Firefox, Safari)

  • Answered by AI
  • Q5. What was your expectations about salary
  • Ans. I am open to discussion regarding my salary expectations. However, given my salary in my previous position as well as my industry knowledge and experience.
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for CGS Technical Support Engineer interview:
  • Laptop Support
  • Computer Hardware
  • Electronics
Interview preparation tips for other job seekers - Request you to be polite and confident about yourself, Should be an expert in Communication skills

Skills evaluated in this interview

Top CGS Technical Support Engineer Interview Questions and Answers

Q1. What are the typed of software that we use on our systems
View answer (2)

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)

I applied via Referral and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is your current job role

Interview Preparation Tips

Interview preparation tips for other job seekers - keep answer point wise and clear.

Team Lead Operations Interview Questions asked at other Companies

Q1. What was thr volume of shipment handled per day in previous designation ?
View answer (19)

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. I was asked personal introduction.
  • Q2. Do you have idea about technical, what do you know about technical, I am not able to access my system what do I do,
  • Q3. What is BSOD, how do you resolve.
  • Ans. 

    BSOD stands for Blue Screen of Death. It is an error screen displayed on Windows operating systems when a system error occurs.

    • BSOD is caused by hardware or software issues

    • To resolve, try restarting the computer

    • Check for any recent hardware or software changes

    • Run a virus scan and update drivers

    • If problem persists, seek professional help

  • Answered by AI
  • Q4. Why technical process.
  • Q5. Why CGS

Interview Preparation Tips

Interview preparation tips for other job seekers - I started with my introduction.
Gave brief answer to asked question.
Told about technical skills and my interest towards technical process.

Skills evaluated in this interview

Technical Support Agent Interview Questions asked at other Companies

Q1. What is BSOD, how do you resolve.
View answer (1)

CGS interview questions for popular designations

 Technical Support Engineer

 (4)

 Customer Support Executive

 (2)

 Software Developer

 (2)

 Operations Associate

 (1)

 Customer Service Associate

 (1)

 Software Engineer

 (1)

 Customer Care Executive

 (1)

 Technical Support Executive

 (1)

Interview Questionnaire 

2 Questions

  • Q1. What does BIOS stand for?
  • Ans. 

    BIOS stands for Basic Input/Output System.

    • BIOS is a firmware that initializes hardware during the boot process.

    • It provides the computer with basic instructions on how to load the operating system.

    • BIOS settings can be accessed and modified through a setup utility.

    • Examples of BIOS manufacturers include AMI (American Megatrends Inc.) and Phoenix Technologies.

  • Answered by AI
  • Q2. How would you troubleshoot a PC which is overheating and shutting down.
  • Ans. 

    To troubleshoot an overheating PC, check for dust buildup, ensure proper ventilation, monitor CPU usage, and check for faulty hardware.

    • Check for dust buildup in the fans and heatsinks

    • Ensure proper ventilation by checking the placement of the PC and the surrounding environment

    • Monitor CPU usage to identify any processes that may be causing excessive heat

    • Check for faulty hardware such as a malfunctioning fan or power supp...

  • Answered by AI

Skills evaluated in this interview

Top CGS Technical Support Engineer Interview Questions and Answers

Q1. What are the typed of software that we use on our systems
View answer (2)

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)

Get interview-ready with Top CGS Interview Questions

CGS Interview FAQs

How many rounds are there in CGS interview?
CGS interview process usually has 2-3 rounds. The most common rounds in the CGS interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for CGS interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CGS. The most common topics and skills that interviewers at CGS expect are International Voice Process, Communication Skills, Technical Support, SQL and English.
What are the top questions asked in CGS interview?

Some of the top questions asked at the CGS interview -

  1. What are the typed of software that we use on our syst...read more
  2. What kind of basic problems are there in a laptop or a desktop? What are the pa...read more
  3. How would you troubleshoot a PC which is overheating and shutting dow...read more
How long is the CGS interview process?

The duration of CGS interview process can vary, but typically it takes about less than 2 weeks to complete.

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CGS Interview Process

based on 18 interviews

Interview experience

3.4
  
Average
View more

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CGS Reviews and Ratings

based on 144 reviews

3.6/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.3

Salary

3.2

Job security

3.3

Company culture

3.0

Promotions

3.2

Work satisfaction

Explore 144 Reviews and Ratings
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