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CGS

3.6

based on 148 Reviews

Video summary

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Photos

Company Overview

Company Locations

CGS Reviews

Updated 4 Jun, 2025

Overall Rating

3.6/5

based on 148 reviews

3% below industry's average

know more

Category Ratings

3.3

Company Culture

3.3

Work-Life Balance

3.3

Skill Development

3.2

Job Security

3.2

Salary

3.2

Work Satisfaction

2.9

Promotions

What employees say about CGS?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

76% employees reported

Flexible timing

46% employees reported

No travel

70% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

39 reviews

3.5

Rated by Men

100 reviews

CGS is rated 3.6 out of 5 stars on AmbitionBox, based on 148 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the com... Read more

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Explore Reviews by Department

Customer Success, Service & Operations

3.2

• 34 reviews

Engineering - Software & QA

3.6

• 27 reviews

IT & Information Security

3.8

• 19 reviews

Human Resources

4.5

• 9 reviews

Top Mentions in CGS Reviews

Senior Management (17)

Work Culture (15)

Work Environment (15)

Office Politics (9)

148 reviews found

Sort By: Popular

Non Voice Process Associate in Hyderabad / Secunderabad

Full Time

·

IT Support Department

5.0

updated on 04 Jun 2025

Likes

Working at CGS is appreciated for this Strong company culture, Good work-life balance and opportunities for professional development.

Dislikes

No issues

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

CGS Interview Questions

A Technical Support Engineer was asked Q. What is the difference between RAM and ROM?

Read all Technical Support Engineer que...

A Computer Hardware Technician was asked 4mo agoQ. What is your troubleshooting process?

Read all Computer Hardware Technician q...

Get interview-ready with top interview questions & answers

A Voice Process Executive was asked Q. What are the hardware components of a computer?

Read all Voice Process Executive questi...

A Customer Support Executive was asked Q. Tell me about your experience with networking IT support.

Read all Customer Support Executive que...

A Software Developer was asked 12mo agoQ. What is the structure of an SQL statement?

Read all Software Developer questions

Read CGS Reviews based on designations

Financial Analyst in Hyderabad / Secunderabad

Full Time

·

Finance Department

5.0

updated on 15 Dec 2024

Likes

I don't have any nagative comments. All Good..

Dislikes

I don't any nagative comments please!

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about CGS.

WFM Analyst in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

updated on 23 Oct 2024

Likes

Excellent

Dislikes

Not required coz everything is going smoothly

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

Other Department

1.0

updated on 04 Oct 2024

Likes

Teams & conditions was good.

Dislikes

Interview was not good.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

IT Support Department

4.0

updated on 13 Aug 2024

Likes

Seniors at CGS carry well behaviour. Inventives are definetly a plus point.

Dislikes

Nothing.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

2.0

updated on 21 Jul 2024

Likes

Nothing , apart from salary on 5th of every month

Dislikes

Many to mention , except salary part I didn't like anything here

Work Details

Work days: Monday to Friday (Strict Timings)

Team Lead in Hyderabad / Secunderabad

Full Time

·

Operations Support Department

5.0

updated on 01 May 2024

Likes

Nothing is there to like here

Dislikes

Nothing is there to dislike here

Work Details

Work days: Monday to Friday (Strict Timings)

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

IT Infrastructure Services Department

3.0

updated on 23 Apr 2024

Likes

Nice place to Learn new things

Dislikes

Management is not so good Facility’s are less compare to other company’s Work life is good Work pressure Forgot about promotions

Work Details

Work days: Rotational Shift (Flexible Timings)

Associate Technical Engineer in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

1.0

updated on 04 Sep 2023

Likes

Nothing worst experience no employee security. The utmost worst is the notice period that is 90 working days which no other company has. For womens especially Bias treatment will b there.Coming to promotion they will select who are not fit for the position the most tenure person will b not at all.considered No, employee centric jobs.TL's won't b supportive at all for promotion, leaves.

Dislikes

All login time specially for a 1.sec late.They will mark in late login . In a mon three late logins Three late login 1 lop Even a sec of late will be marked as late. Late comes when am agent logs in at 9.1am not 9.01 sec

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Care Executive in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

1.0

updated on 15 Oct 2024

Likes

Nothing guys trust me don't go there, Me and my friends are facing salary issues . And also after training they just kick u out without even salary. It's india number 1 worst and unhappy company iv ever seen.

Dislikes

Company itself is a infinite dislike.

Work Details

Work days: Monday to Friday (Flexible Timings)

Technical Support Executive in Hyderabad / Secunderabad

Full Time

·

IT Support Department

1.0

updated on 07 Aug 2023

Likes

Working with this company for a few months was the worst experience I've had in my career. There was no work-life balance, a lack of professionalism, and no sense of corporate support. The immense pressure made it an unpleasant environment overall." I believe that this company didn't deserve even a 1-star rating.

Dislikes

Management

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

Recruitment & Talent Acquisition Department

4.0

updated on 13 Jun 2024

Likes

I like that you can learn a lot while working in this company. And the support you get from people is also huge.

Dislikes

The appraisal was very less. There is a chance of huge work load and less salary.

Senior Audit Associate in Bangalore / Bengaluru

Full Time

·

Audit & Control Department

3.0

updated on 01 Nov 2023

Likes

Leave policy for exams, leisure work culture

Dislikes

Inconsistent salary payment, lack of recognition, lack of resources

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Team Lead in Hyderabad / Secunderabad

Full Time

·

Back Office Department

3.0

updated on 27 Sep 2023

Likes

Hr listen everything we wanted but does nothing

Dislikes

Canteen does not provide any plates. Locker arent given on time Unnecessary meetings

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

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Personal Finance

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a sales executive

I have a high-paying job, solid investments, and I’ve been quietly compounding for years. But I live... read more

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Jobs at CGS

Jr SQL Developer

Hyderabad / Secunderabad

4 - 8 Yrs

Not Disclosed

Application Support Engineer (L1) SMAC

Hyderabad / Secunderabad

0 - 5 Yrs

Not Disclosed

Senior Dot Net Developer

Hyderabad / Secunderabad

4 - 8 Yrs

Not Disclosed

HQ - New York, United States

IT Services & Consulting

11-50 Employees (India)

People also ask about CGS

Is CGS a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 148 employee reviews, it's clear that most employees have an average experience working at CGS. Company culture holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about company culture and career growth on AmbitionBox.

How does CGS’s employee rating compare to the industry average?

CGS's employee rating of 3.6 out of 5 is below the industry average of 3.7 out of 5 for companies within the IT Services & Consulting sector. This rating suggests that CGS faces some challenges in employee satisfaction compared to its industry peers. It indicates that while CGS performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.

Does CGS pay their employees well?

According to AmbitionBox reviews, CGS employees rate their salary and benefits at 3.2 out of 5, based on 148 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about CGS salaries here and to read reviews specifically about salary and benefits at CGS, click here .

How is the work culture at CGS?

Work culture at CGS is rated 3.3 out of 5 by 148 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at CGS, click here .

How is the job security at CGS?

Based on 148 reviews on AmbitionBox, CGS employees rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at CGS. To read reviews about job security at CGS, click here .

How do I get a job at CGS?

To get a job at CGS, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top CGS interview questions and practice your responses to prepare thoroughly.

CGS Reviews by Locations

CGS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 148 CGS reviews submitted by CGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if CGS is the right company for you. 76% of employees reported the working days at CGS as Monday to Frid...

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Employee Benefits at CGS

Office cab/shuttle

5 total responses

Free meal

2 total responses

Health insurance

6 total responses

Child care facility

1 total responses

+3 more benefits

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