CGS is rated
3.0 out of 5 stars on
AmbitionBox, based on 24 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
CGS is rated
3.0 out of 5 stars on
AmbitionBox, based on 24 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in CGS Technical Support Engineer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
24 reviews found
Sort by:
Popular
Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Teams & conditions was good.
Dislikes
Interview was not good.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Aug 2024
Likes
Seniors at CGS carry well behaviour. Inventives are definetly a plus point.
Dislikes
Nothing.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
IT Infrastructure Services Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 23 Apr 2024
Likes
Nice place to Learn new things
Dislikes
Management is not so good
Facility’s are less compare to other company’s
Work life is good
Work pressure
Forgot about promotions
Work Details
Work days: Rotational Shift
(Flexible Timings)
Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Mar 2024
Likes
Noting such
Dislikes
Everything was worse over there.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
Recruitment & Talent Acquisition Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 13 Jun 2024
Likes
I like that you can learn a lot while working in this company. And the support you get from people is also huge.
Dislikes
The appraisal was very less. There is a chance of huge work load and less salary.
Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 May 2023
Likes
I love this company life changing company if you get the the proper tricks to get boom. 90 % support staff 10 % worst staff, deal with both of them, follow seniors and you gonna rock.
Dislikes
Everything was supperb but salary was average as compare to market price.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
CGS.
Technical Support Engineer in
Hyderabad / Secunderabad
Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
Technology / IT Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Jun 2023
Likes
If you're are planning to join then company then your wasting your time
Dislikes
Bad place for work
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 25 Jan 2022
Likes
Everything of this company is good but call flow is too high every single day. But some person in company who give you thefeel like family. And some of them whom you hate from bottom of your heart.
Work Details
Waste.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
Hardware Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 09 Apr 2022
Likes
Company environment
Work Details
Work days: Monday to Friday
(Strict Timings)
Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 03 Jul 2023
Likes
Job security
Dislikes
Work culture and opportunities
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 01 Feb 2024
Likes
Good to work
Dislikes
Increments will be delayed but you will receive lusum amt after 4 to 5 months later after your 1 yr experience
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 26 Jun 2019
Likes
Friends
Dislikes
The salary is very less
Work Details
Work days: Monday to Friday
(Strict Timings)
Technical Support Engineer in
Hitech city
Full Time
·
Technical Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Dec 2022
Likes
Worst management always treat employee with out respect and tells they are doing favour by giving u job
Dislikes
Less pacakage
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Hitech city, Hyderabad
Technical Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 25 Aug 2022
Likes
Office environment is good and L2 seniors are supportive.
Dislikes
Management is not good.. Too much call flow to handle and apart from that to much pressure on the metrics. Sometimes they frighten you to remove from the job. Salary was less and work load is too high use to sit 2 to 3 hours more after the shift timings.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Hyderabad / Secunderabad
Technial Support/ BPO Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 21 Aug 2021
Likes
the company pays salary on time every month, management is very strict to every employee. approve leaves if necessary when work pressure is low. office culture is good.
Dislikes
the company pays very low salary compared to very work, company things they will achieve max work in very low salary, and yearly increment is very bad, you need to work on national holidays also & company will pay for this but they will not give you to spend holidays to your family. company is good for fresher but nit good for experience candidates. there is a lot of pressure on L2 & Manager(TL) they used to work 24x7 nearly except their lunch and dinner time and sleeping time. production management always maintains huge pressure regarding lockdown time when we can hardly think about a company change. no scope to learn new technologies.
............reviews are given by technical support background....Read More
Work Details
Technical Support Engineer
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Hitech City madhavpur
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Aug 2022
Likes
Nothing waste of time black listed company...
Dislikes
Black listed company
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Dec 2021
Likes
Environmental of companu
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Hyderabad / Secunderabad
Technical Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Mar 2021
Likes
The culture is very good in CGS and candidate can experience lot of things related to professional growth, if I talk about the work-life balance, there's nothing you could do. Every thing will be messed-up... If you want the professional experience then this is the great company to start.. But cannot plan for the future in this company...
Dislikes
No transport facility for day shifts..
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
People also ask about CGS's Technical Support Engineers
Is CGS a good place to work for Technical Support Engineers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 24 employee reviews, it's clear that most technical support engineers have an average experience working at CGS. Skill development holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.1. Read reviews about skill development and career growth on AmbitionBox.
Does CGS pay their Technical Support Engineers well?
According to AmbitionBox reviews, CGS technical support engineers rate their salary and benefits at 2.7 out of 5, based on 24 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about CGS's technical support engineers salaries here and to read reviews specifically about salary and benefits at CGS for technical support engineers, click here.
How is the work culture at CGS for Technical Support Engineers?
Work culture at CGS for technical support engineers is rated 2.7 out of 5 by 24 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at CGS for technical support engineers, click here.
How is the job security at CGS for Technical Support Engineers?
Based on 24 reviews on AmbitionBox, CGS's technical support engineers rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at CGS. To read reviews about job security at CGS for technical support engineers, click here.
Tell us how to improve this page.
CGS Technical Support Engineer Reviews by Locations