6 CGS Customer Support Executive Interview Questions & Answers | Complete Prep Guide 2025

CGS Customer Support Executive Interview Experiences

2 interviews found

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 11 Apr 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams

(1 Question)

Q1. Past experiences

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence

Customer Support Executive Interview Questions & Answers

Abhi Jeremy

posted on 30 Mar 2023

Interview experience

Bad

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I was interviewed in Mar 2023.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Self introduction with confidence

Add your answer

Q2. Tell me about networking IT support

Ans.

Networking IT support involves providing technical assistance to users with network-related issues.

Diagnosing and resolving network connectivity issues
Configuring network devices such as routers and switches
Monitoring network performance and identifying potential issues
Providing remote support to users
Collaborating with other IT professionals to maintain network security
Training users on network best practices
Staying u...

Answered by AI

Add your answer

Round 3 - Technical

(1 Question)

Q1. Answer the questions for customer

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. How do you handle the customer with high temper

Add your answer

Round 5 - HR

(1 Question)

Q1. Follow the instructions give me

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

Top trending discussions

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 16 Mar 2018

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire

3 Questions

Q1. VERSANT TEST(English language and voice test)

Add your answer

Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard

Add your answer

Q3. Salary discussion

Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 22 Apr 2021

I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. What did you do yesterday?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The intervier is understood me and they was asked me about myself, customer support role and related to any relevant topics

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 17 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Group discussion

Add your answer

Q2. Operational round

Add your answer

Q3. HR and salary discussion

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 8 Mar 2022

I was interviewed before Mar 2021.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(5 Questions)

Q1. Why should we hire you?

Add your answer

Q2. What are your strengths and weaknesses?

Add your answer

Q3. Share details of your previous job.

Add your answer

Q4. What is your family background?

Add your answer

Q5. Tell me about yourself.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, positive and be real

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 19 Jun 2021

Interview Questionnaire

1 Question

Q1. Self introduction, about our native special and college days etc

Add your answer

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Mo Imran Ansari

posted on 29 Nov 2020

I applied via Naukri.com and was interviewed in May 2021. There were 2 interview rounds.

Interview Questionnaire

2 Questions

Q1. Tell about Yourself

Ans.

I am a customer-oriented individual with excellent communication skills and a passion for problem-solving.

I have experience in customer service roles, where I have honed my skills in active listening and conflict resolution.
I am a quick learner and can adapt to new technologies and processes easily.
I am a team player and enjoy collaborating with colleagues to achieve common goals.
I am committed to providing exceptional...

Answered by AI

View 1 more answer

Q2. They can ask about your city, Education or can give you a random topic on which you will speak for 2-3 mins.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They just check your confidence level and how good you are in communication and also will check Hindi and English fluency

Customer Support Executive Interview Questions & Answers

Hexaware Technologies

Anonymous

posted on 19 Jul 2024

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. Education and experience

Add your answer

Round 2 - Behavioral

(1 Question)

Q1. Any random topic

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be patient with the waiting time. If you have good communication skills, it is enough.

Customer Support Executive Interview Questions & Answers

Hexaware Technologies

Nayan Kawade

posted on 20 Apr 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one

(1 Question)

Q1. Tell me about urself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Make it last option

CGS Interview FAQs

How many rounds are there in CGS Customer Support Executive interview?

CGS interview process usually has 3 rounds. The most common rounds in the CGS interview process are HR, Resume Shortlist and Technical.

How to prepare for CGS Customer Support Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CGS. The most common topics and skills that interviewers at CGS expect are Spoken English and Verbal Communication.

What are the top questions asked in CGS Customer Support Executive interview?

Some of the top questions asked at the CGS Customer Support Executive interview -

Tell me about networking IT supp...read more
Answer the questions for custo...read more
Follow the instructions give...read more

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CGS Customer Support Executive Interview Questions and Answers

CGS Customer Support Executive Interview Experiences

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