Upload Button Icon Add office photos

CGS

Compare button icon Compare button icon Compare

Filter interviews by

Clear (1)

CGS Customer Service Associate Interview Questions and Answers

Updated 13 Mar 2024

CGS Customer Service Associate Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Interview questions from similar companies

I was interviewed before Mar 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your strengths and weaknesses?
  • Q3. Share details of your previous job.
  • Q4. What is your family background?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, positive and be real

Interview Questionnaire 

1 Question

  • Q1. Self introduction, about our native special and college days etc

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
  • Q3. Salary discussion

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Group discussion
  • Q2. Operational round
  • Q3. HR and salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What did you do yesterday?

Interview Preparation Tips

Interview preparation tips for other job seekers - The intervier is understood me and they was asked me about myself, customer support role and related to any relevant topics
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(3 Questions)

  • Q1. Explain about the infrastructure,Admin and Management.
  • Q2. Tell something about your institution and day today activity.
  • Q3. What is the Progress Report on Daily Basis and Updates.
  • Ans. 

    Daily progress reports and updates are essential for effective customer support.

    • Daily progress reports should include a summary of the previous day's activities and any outstanding issues.

    • Updates should be provided regularly to keep customers informed of any changes or developments.

    • Reports and updates should be clear, concise, and easy to understand.

    • Examples of updates include status updates on ongoing issues, new prod...

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. Explain the benefits of the educational institutions
  • Ans. 

    Educational institutions provide numerous benefits to individuals and society as a whole.

    • Educational institutions equip individuals with knowledge and skills necessary for personal and professional growth.

    • They provide opportunities for socialization and networking.

    • Educational institutions contribute to the development of a skilled workforce, which in turn boosts the economy.

    • They promote research and innovation, leading...

  • Answered by AI
  • Q2. Explain the beautiful timein your institution.
  • Ans. 

    The most beautiful time in my institution was during the annual cultural fest.

    • The entire campus was decorated with colorful lights and vibrant decorations.

    • Students from different departments came together to showcase their talents in various competitions.

    • There were dance performances, music concerts, and even a fashion show.

    • The atmosphere was filled with excitement and enthusiasm.

    • It was a great opportunity for students...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be sincerely and dedication to wards your work.Carey resume and do Certification, Explain in detail.

I applied via Walk-in and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduce about yourself ?
  • Q2. You can tell about yourself your achievements interests and mainly tell them how that job profile suits you.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and answer boldly.

I applied via Company Website and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(9 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Share details of your previous job.
  • Q3. What are your salary expectations?
  • Q4. What is your family background?
  • Q5. Why should we hire you?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
  • Q9. Ek acha HR bnne k liye Kon Kon Si Skills honi chaiye plz Explan

Interview Preparation Tips

Interview preparation tips for other job seekers - Apne upr bharosa rkho kamyabi zarorr mile gi
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself and your hobby. Next question was whydo you want to work in this company?
  • Q2. What did you do yesterday? What's the difference between empathy and sympathy ?
  • Q3. What is your weakness and strength?

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident and speak slowly and do not fumble, not at least too much.
Contribute & help others!
anonymous
You can choose to be anonymous

CGS Interview FAQs

How many rounds are there in CGS Customer Service Associate interview?
CGS interview process usually has 1 rounds. The most common rounds in the CGS interview process are One-on-one Round.

Recently Viewed

SALARIES

Northern Trust

INTERVIEWS

Pyramid Softsol

No Interviews

LIST OF COMPANIES

Pyramid Softsol

Locations

INTERVIEWS

CGS

No Interviews

DESIGNATION

REVIEWS

Ppap Automotive

No Reviews

INTERVIEWS

CGS

No Interviews

INTERVIEWS

MassMutual

No Interviews

INTERVIEWS

Uneecops Technologies

No Interviews

INTERVIEWS

Canopus Infosystems

No Interviews

Tell us how to improve this page.

CGS Customer Service Associate Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more

CGS Customer Service Associate Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

3.0

Salary

3.0

Job security

3.0

Company culture

3.0

Promotions

3.0

Work satisfaction

Explore 1 Review and Rating
Technical Support Engineer
94 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Hadoop Administrator
28 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

System Administrator
24 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Software Engineer
23 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Team Lead
21 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare CGS with

TCS

3.7
Compare

Infosys

3.6
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent