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CGS Customer Support Executive Interview Questions and Answers
Updated
11 Apr 2024
2 interviews found
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Abhi Jeremy
Interview experience
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I was interviewed in Mar 2023.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. Self introduction with confidence Add Answer
- Q2. Tell me about networking IT support View Answers (1)
3
Technical Round (1 Question)
- Q1. Answer the questions for customer Add Answer
4
One-on-one Round (1 Question)
- Q1. How do you handle the customer with high temper Add Answer
5
HR Round (1 Question)
- Q1. Follow the instructions give me Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life
Work permit for your life
Skills evaluated in this interview
Anonymous
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via LinkedIn and was interviewed in Mar 2024.
1 Interview Round
1
teams Round (1 Question)
- Q1. Past experiences Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - prepare text in advence
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Naukri.com and was interviewed in Jun 2024.
2 Interview Rounds
1
Communication skills Round (2 Questions)
- Q1. Tell me something about yourself? Add Answer
- Q2. Why did you applied for this job? Add Answer
2
One-on-one Round (2 Questions)
- Q1. As you are from technical background why you want to join a BPO? Add Answer
- Q2. How will handle this situation when a customer is angry and using cuss words? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you are from a technical background don't opt for this
Sharvari Kamble
Interview experience
Bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Aug 2024.
5 Interview Rounds
1
Coding Test Round
It was bad, its terrible company
2
HR Round (1 Question)
- Q1. Worst company and worst HR Add Answer
3
Technical Round (1 Question)
- Q1. Most fake company and fake, horrible interview experience Add Answer
4
Group Discussion Round
Most third class job
5
One-on-one Round (1 Question)
- Q1. Waste of time, horrible Add Answer
Customer Support Executive Interview Questions
Sutherland Global Services
Navin Kumar
posted on 31 Oct 2024
Interview experience
Excellent
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Oct 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me about your self Add Answer
- Q2. What was the pervious work experience View Answers (1)
2
Group Discussion Round
Any topic did you speak about fluently
Interview Preparation Tips
Interview preparation tips for other job seekers - be prepare before the interview
Bhuvanesh D
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Feb 2024.
1 Interview Round
1
HR Round (5 Questions)
- Q1. What Movie have you watched recently? View Answers (1)
- Q2. Looper, it is an English movie Add Answer
- Q3. Explain that movie? View Answers (1)
- Q4. How would lead a team of 5, if two of them are not working well? View Answers (1)
- Q5. Would you prefer new technologies or staying in the old technology? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - For CSA role, your communication skills are important. Hone those skills.
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in Jun 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (2 Questions)
- Q1. Why should we hire you? Add Answer
- Q2. What is customer support? View Answers (1)
3
HR Round (2 Questions)
- Q1. Introduce yourself ? Add Answer
- Q2. Which is your dream company? Add Answer
Deepak kumar
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (5 Questions)
- Q1. Introduction and skills check Add Answer
- Q2. Job experience in next job Add Answer
- Q3. Skills check or all questions Add Answer
- Q4. Back office questions Add Answer
- Q5. Complete profile Add Answer
Interview experience
Bad
Difficulty level
Moderate
Duration
2-4 weeks
Result
No response
I applied via Walk-in and was interviewed in Dec 2023.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. What will you do if you were selected as pm Add Answer
- Q2. What's difference between luck and hardwork Add Answer
2
HR Round (2 Questions)
- Q1. The hR said do prepare for process you would be receive the call for next round and you are selected for underwriting role but i didn't receive any call Add Answer
- Q2. I tried to touch with recruiter but they ignored my call and msg Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (2 Questions)
- Q1. How can you handle customer who angry View Answers (1)
- Q2. How can you handle and escalation call View Answers (1)
CGS Interview FAQs
How many rounds are there in CGS Customer Support Executive interview?
CGS interview process usually has 3 rounds. The most common rounds in the CGS interview process are HR, Resume Shortlist and Technical.
How to prepare for CGS Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CGS. The most common topics and skills that interviewers at CGS expect are Spoken English and Verbal Communication.
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