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IBM Customer Support Executive Interview Questions and Answers for Freshers

Updated 13 Dec 2023

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Customer Support Executive Interview Questions

user image Deepak kumar

posted on 13 Dec 2023

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (5 Questions)

  • Q1. Introduction and skills check
  • Q2. Job experience in next job
  • Q3. Skills check or all questions
  • Q4. Back office questions
  • Q5. Complete profile

Interview questions from similar companies

Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024.

5 Interview Rounds

1

Coding Test Round

It was bad, its terrible company

2

HR Round (1 Question)

  • Q1. Worst company and worst HR
3

Technical Round (1 Question)

  • Q1. Most fake company and fake, horrible interview experience
4

Group Discussion Round

Most third class job

5

One-on-one Round (1 Question)

  • Q1. Waste of time, horrible
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Campus Placement and was interviewed in Jan 2024.

2 Interview Rounds

1

Aptitude Test Round

Normal aptitude for wase interview

2

Technical Round (1 Question)

  • Q1. Some technical question on c and java

Interview Preparation Tips

Interview preparation tips for other job seekers - For wase students it was easy once we clear the aptitude test.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jun 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Basic Questions About Yourself and achievements
3

HR Round (1 Question)

  • Q1. Skill test like customer handling, communication Skills, Some logical Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident throughout the process, whatever may be the questions. You will get selected

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Good in interview, try to answer number of questions and don't be so tensed.

I applied via Naukri.com and was interviewed in Sep 2017.

6 Interview Rounds

Interview Questions

  • Q1. VERSANT TEST(English language and voice test) Add Answer
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding t...read more Add Answer
  • Q3. Salary discussion Add Answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

I applied via Naukri.com and was interviewed in Mar 2022.

2 Interview Rounds

1

Aptitude Test Round

Some multiple questions and typing speed test

2

HR Round (1 Question)

  • Q1. Hr round they are asking questions we have to give answers they are asking lots of questions

Interview Preparation Tips

Topics to prepare for Wipro Customer Support Executive interview:
  • Product knowledge
Interview preparation tips for other job seekers - There are some tips like product knowledge account management

I applied via Newspaper Ad and was interviewed in Apr 2022.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. What is your skill and how many years for work.
  • Q2. You have a laptop and best network speed and 4g processes

Interview Preparation Tips

Interview preparation tips for other job seekers - This is my favorite job and I am like for work

I applied via Naukri.com and was interviewed before Apr 2021.

2 Interview Rounds

1

Aptitude Test Round

Some multiple questions are coming and after that reading peragraph

2

Coding Test Round

After they are checking typing speed they provide 1 topic we have to right

Interview Preparation Tips

Interview preparation tips for other job seekers - After that ops round with manger on video call
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Dec 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Location,qualifications
3

One-on-one Round (1 Question)

  • Q1. You will be given a topic to speak in English & hindi both

Interview Preparation Tips

Interview preparation tips for other job seekers - No need to be nervous share your honest thoughts people are very well behaved in the company

IBM Interview FAQs

How many rounds are there in IBM Customer Support Executive interview for freshers?
IBM interview process for freshers usually has 2 rounds. The most common rounds in the IBM interview process for freshers are Resume Shortlist and HR.
What are the top questions asked in IBM Customer Support Executive interview for freshers?

Some of the top questions asked at the IBM Customer Support Executive interview for freshers -

  1. Introduction and skills ch...read more
  2. Skills check or all questi...read more
  3. Back office questi...read more

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IBM Customer Support Executive Salary
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35% more than the average Customer Support Executive Salary in India
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