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IBM Customer Support Executive Interview Questions and Answers
Updated
13 Dec 2023
1 interview found
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Popular
Deepak kumar
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (5 Questions)
- Q1. Introduction and skills check Add Answer
- Q2. Job experience in next job Add Answer
- Q3. Skills check or all questions Add Answer
- Q4. Back office questions Add Answer
- Q5. Complete profile Add Answer
Interview questions from similar companies
Anonymous
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Naukri.com and was interviewed in Jun 2024.
2 Interview Rounds
1
Communication skills Round (2 Questions)
- Q1. Tell me something about yourself? Add Answer
- Q2. Why did you applied for this job? Add Answer
2
One-on-one Round (2 Questions)
- Q1. As you are from technical background why you want to join a BPO? Add Answer
- Q2. How will handle this situation when a customer is angry and using cuss words? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you are from a technical background don't opt for this
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Sep 2024.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Introduce your self? View Answers (1)
- Q2. Tell me about your memorable day. View Answers (1)
2
HR Round (2 Questions)
- Q1. Explaine about E-Commerce? View Answers (1)
- Q2. Are you comfortable in night shift? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Negative nhii hona h , night shift pr kh dena i 'll manage, me bike lene bala hu, yahi pass me shift ho jaunga agr kahi door se ho toh.
Interview experience
Excellent
Difficulty level
Moderate
Duration
-
Result
Selected
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Introduction about yourself View Answers (2)
- Q2. Previous experience related Add Answer
2
One-on-one Round (2 Questions)
- Q1. Previous experience related Add Answer
- Q2. About yourself and previous work related Add Answer
Sharvari Kamble
Interview experience
Bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Aug 2024.
5 Interview Rounds
1
Coding Test Round
It was bad, its terrible company
2
HR Round (1 Question)
- Q1. Worst company and worst HR Add Answer
3
Technical Round (1 Question)
- Q1. Most fake company and fake, horrible interview experience Add Answer
4
Group Discussion Round
Most third class job
5
One-on-one Round (1 Question)
- Q1. Waste of time, horrible Add Answer
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Sep 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Java basics questions Add Answer
- Q2. Sql basics questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - it was good
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2024.
2 Interview Rounds
1
Aptitude Test Round
English grammar, voice versent, story retelling
2
One-on-one Round (2 Questions)
- Q1. Previous company job responsibilities Add Answer
- Q2. If customer is adamant how to convince the customer View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare Online assignment rest versent
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Job Portal and was interviewed in May 2024.
3 Interview Rounds
1
Group Discussion Round
Speak about any of your interested for 2 minutes
2
One-on-one Round (1 Question)
- Q1. Questions from CV Add Answer
3
HR Round (1 Question)
- Q1. Salary Discussion Add Answer
Bhuvanesh D
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Feb 2024.
1 Interview Round
1
HR Round (5 Questions)
- Q1. What Movie have you watched recently? View Answers (1)
- Q2. Looper, it is an English movie Add Answer
- Q3. Explain that movie? View Answers (1)
- Q4. How would lead a team of 5, if two of them are not working well? View Answers (1)
- Q5. Would you prefer new technologies or staying in the old technology? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - For CSA role, your communication skills are important. Hone those skills.
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in Jun 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (2 Questions)
- Q1. Why should we hire you? Add Answer
- Q2. What is customer support? View Answers (1)
3
HR Round (2 Questions)
- Q1. Introduce yourself ? Add Answer
- Q2. Which is your dream company? Add Answer
IBM Interview FAQs
How many rounds are there in IBM Customer Support Executive interview?
IBM interview process usually has 2 rounds. The most common rounds in the IBM interview process are Resume Shortlist and HR.
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