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Infosys Customer Support Executive Interview Questions and Answers
Infosys Customer Support Executive Interview Experiences
6 interviews found
Anonymous
Selected
(3 Questions)
- Q1. Work in email, process assierent my email link my email krishna12345@gmail,com in other companey my cv accept my cv my pn XXXXX
- Q2. When i can join in this companey in inforces
- Q3. I can when i can comeing in wiporo jion in job
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Java basics questions
- Q2. Sql basics questions
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.
(2 Questions)
- Q1. Do you have a great Service
- Q2. Why resignation your previous company
Interview Preparation Tips
I applied via Campus Placement
(1 Question)
- Q1. About the organisation..And work details
Good infrastructure and nyc experience
Infosys interview questions for designations
I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself?
- Q2. Whyy we need to hire you?
Interview Preparation Tips
- My experience
I applied via Recruitment Consultant and was interviewed in Aug 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Introduction, experience, work profile, comfortable in rotational shifts etc.
- Ans.
I have experience in customer support, comfortable with rotational shifts.
I have worked as a Customer Support Executive for 3 years.
I have experience in handling customer queries and resolving issues.
I am comfortable working in rotational shifts and have done so in my previous job.
I have good communication and problem-solving skills.
I am familiar with using customer support software and tools.
I have received positive f
Interview Preparation Tips
Prepare your basic introduction and should be able to explain properly work experience if experienced. Take the time and answer the all questions accordingly.
What people are saying about Infosys
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.
Interview Questionnaire
3 Questions
- Q1. VERSANT TEST(English language and voice test)
- Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
- Q3. Salary discussion
Interview Preparation Tips
Experience: Just asks to speak about our selves to test our English language skills
Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements
General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week
I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about your self
- Ans.
I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.
Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics
- Q2. What do you mean by Customer serive
- Ans.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...
- Q3. Tell me How to sales Our product
- Ans.
To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.
Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...
Interview Preparation Tips
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week
I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. When you asked to say about ur memorable day
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.
There are basic questions so we have to resolve.
Interview Preparation Tips
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Infosys Customer Support Executive Interview Process
based on 6 interviews
Interview experience
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Infosys Customer Support Executive Reviews and Ratings
based on 4 reviews
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