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CGS Desktop Support Engineer L1 Interview Questions and Answers

Updated 21 Sep 2022

CGS Desktop Support Engineer L1 Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic technical questions which you can give on mobile

Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction, any experience in tech support if you have beef, education background, technical questions, why do you want to join cgs. Tip just be confident
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion. Salary negotiation skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Before giving interview get some good knowledge about tech support and tech interview Q and A .

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Ask many type of question, I have 3 experience person dat why I can answer the question..
  • Q2. Which is the most comfortable Windows OS for you to work on? ...What is the use of DHCP? ...What is the basic use of DNS at workstations? ...What do you understand by a Default Gateway? ...How can we track...
  • Ans. 

    The most comfortable Windows OS for me to work on is Windows 10.

    • Windows 10 is user-friendly and has a familiar interface.

    • It offers improved security features compared to previous versions.

    • Windows 10 provides regular updates and compatibility with modern software.

    • It has a wide range of hardware and software support.

    • Windows 10 includes useful features like Cortana and virtual desktops.

  • Answered by AI
  • Q3. ...What do you understand by a Default Gateway? ...How can we track the path of the packet going to its destination?
  • Ans. 

    Default Gateway is the IP address of the router that connects a device to other networks. We can track packet path using Traceroute.

    • Default Gateway is the first point of contact for a device when it tries to connect to other networks.

    • It acts as a mediator between the device and other networks.

    • It helps in routing the traffic to the correct destination.

    • Traceroute is a tool that can be used to track the path of a packet g...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I am giving advice to everyone people before u go to interview, u should prepare yourself and be confident.

Skills evaluated in this interview

I applied via Company Website and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Why do you want to work for us?
  • Q3. Why you left your previous job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Most important tips for interview
Try to speak yourself before interview
Don't hesitate
Don't nervous
Speak confidently
Prepare well before your interview

I applied via Approached by Company and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Explain about DHCP,DNS,OSI MODEL and different between ost. , pst. In Outlook
  • Ans. 

    Explanation of DHCP, DNS, OSI model, and difference between OST and PST in Outlook.

    • DHCP (Dynamic Host Configuration Protocol) assigns IP addresses to devices on a network.

    • DNS (Domain Name System) translates domain names into IP addresses.

    • OSI (Open Systems Interconnection) model is a conceptual framework for network communication.

    • OST (Offline Storage Table) is a file format used by Outlook to store offline copies of ema...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self, salary expectations, location preference about wipro

Interview Preparation Tips

Interview preparation tips for other job seekers - Naukri helped me a lot go with Naukri portal for job 💯 pakka

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General knowledge about personal life n expectation
Round 3 - Technical 

(1 Question)

  • Q1. Strong on technical Skills

Interview Preparation Tips

Topics to prepare for Wipro Desktop Support Engineer L1 interview:
  • Desktop Support
  • CCNA
Interview preparation tips for other job seekers - Wear formal properly, shape your beard, professional hairstyle, maintain your self mentally n outside to

I appeared for an interview before Jun 2016.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself
  • Ans. 

    I am a passionate software developer with 5 years of experience in web development and a strong background in computer science.

    • 5 years of experience in web development

    • Strong background in computer science

    • Passionate about software development

  • Answered by AI
  • Q2. Questions related to project I have worked on during college days
  • Q3. Core Java concepts
  • Q4. Why do you use two mobile numbers
  • Ans. 

    To separate personal and professional calls, and to ensure availability and accessibility.

    • Separate personal and professional calls

    • Ensure availability and accessibility

    • Maintain work-life balance

    • Avoid mixing personal and work-related contacts

  • Answered by AI

Interview Preparation Tips

Round: Test
Total Questions: 60

College Name: Watumull Institute Of Electronics Engineering And Computer Technology ( WIEECT )

Interview Preparation Tips

Round: Test
Experience: to.me totally there were three sections.verbal,apti and reasoning.each section carries 15,15 and 10 questions respectively.to me verabal and apti was little bit easy and it consumes more time to solve the apti questions.so i have been solved 8 apti questions and at last 1minute i.just qlicked the answers for remaining questions randomly becasue we didnt have negative mark and finally reasobing was much easier and solved every answers.
Tips: to get selected in the first round you should practice more online tests.then you can easily manage your time.and be cool. so dont worry every thing will become easier and do well.
all the best!!!

Round: HR Interview
Experience: when i faced my HR he asked me to tell three things about me, i.have told generosity,confidence and friendship.and he asked me to elobrate it and i have done well and he goes with the projects that i have done .afterwards he asked about my stream and why it.and i have answered that iam from electrical and electronics background but now a days IT has been entered into every sector and without IT there would be nothing in this world.thats why i choose IT.and asked about my extra curricular activities and iam a sports person too and finally few questions from C and C++.
Tips: Be confident in your speech and try to answer even if not knows the answer well,because they will see how we are trying to answer so dont hesitate to answer.and keep your mind free and every thing will be alright.be cool and all the best

General Tips: start to prpare atleast before one week from the interview.and be cool at any situations and to get speak english fluently practice with your friends and try to converse every thing in english even with customer care, it will be funny to and thats make you to survive your interviews easily...
Skills:
College Name: sri krishna college of engineering and technology
Motivation: in this company there will be friendly environment and there will be less working pressure and have some cultural clubs to have fun with it
Funny Moments: before one week to our placements our friends get started to chat in english and every where we conversed in english it was funny and later we realised how it helped us. so dont bother about others and what they think. just go on with your friends confidently in english...

Interview Questionnaire 

1 Question

  • Q1. What is your activity
  • Ans. 

    As a software developer, my activity involves designing, coding, testing, and maintaining software applications.

    • Designing software architecture and user interfaces

    • Writing code in programming languages such as Java, Python, or C++

    • Testing software to ensure it meets requirements and is free of bugs

    • Maintaining and updating software to keep it running smoothly

    • Collaborating with other developers and stakeholders to ensure p

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Tell in detail about what happened
Tips: Provide tip for specily

Round: HR Interview
Experience: Tell in detail about what happened
Tips: Provide tip for specily

Round: Test
Experience: Tell in detail what all happened
Tips: Provide tips specially

Software Developer Interview Questions & Answers

Wipro user image V LAKSHMI NARAYANA

posted on 1 Dec 2015

Interview Preparation Tips

Round: Test
Experience: Online written Test was conducted 54 students wrote the test. Interviews.13 people were shortlisted for this round.

Round: Technical Interview
Experience: Check out "Buckys tutorials" for learning programming languages The link is " -----/". Learning C and one object oriented language(C++ or JAVA) will prove helpful in the interviews. Be thorough with the concepts or subjects specific to your branch.

Round: HR Interview
Experience: Be confident and be frank.Be what you are as the interviewers are smart enough to evaluate who you are. While answering the questions asked maintain eye contact with the interviewer.

General Tips: It was quite challenging nevertheless it was exhausting too as we were made to wait till evening. At the end of the day it was worth the effort.
Software Developer.One can ask questions in order to know the company better.Some examples are about company work culture, career growth...moving up in different verticals like Management and Technical etc.
Skill Tips: Focus Prepare C and general aptitude to get through the written test round.Try to learn things which aren't included in your curriculum and which may come handy at the time of interviews.For example, learning data structures, and C++ ,JAVA will be useful when someone goes for a software interview.
Skills:
College Name: NIT Surathkal

Software Developer Interview Questions & Answers

Capgemini user image Dwarkesh Maheshwari

posted on 23 Sep 2017

I appeared for an interview in Sep 2017.

Interview Questionnaire 

1 Question

  • Q1. Basic c questions and sorting Then about projects

Interview Preparation Tips

Round: Test
Experience: Basic apti questions
But reasoning was tricky
Tips: Don't waste time
Duration: 1 hour
Total Questions: 32

Round: Technical test
Experience: Basic c question
SQL questions
Tips: Must have deep knowledge in c

Round: Technical Interview
Experience: Briefly explain my project and then successfully answerd questions asked
Tips: Complete knowledge of your project

College Name: KIET

CGS Interview FAQs

How many rounds are there in CGS Desktop Support Engineer L1 interview?
CGS interview process usually has 4 rounds. The most common rounds in the CGS interview process are Resume Shortlist, Aptitude Test and One-on-one Round.

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CGS Desktop Support Engineer L1 Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

2.0

Salary

3.0

Job security

4.0

Company culture

3.0

Promotions

2.0

Work satisfaction

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