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CGS Desktop Support Engineer L1 Interview Questions and Answers

Updated 21 Sep 2022

CGS Desktop Support Engineer L1 Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic technical questions which you can give on mobile

Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction, any experience in tech support if you have beef, education background, technical questions, why do you want to join cgs. Tip just be confident
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion. Salary negotiation skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Before giving interview get some good knowledge about tech support and tech interview Q and A .

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Ask many type of question, I have 3 experience person dat why I can answer the question..
  • Q2. Which is the most comfortable Windows OS for you to work on? ...What is the use of DHCP? ...What is the basic use of DNS at workstations? ...What do you understand by a Default Gateway? ...How can we track...
  • Ans. 

    The most comfortable Windows OS for me to work on is Windows 10.

    • Windows 10 is user-friendly and has a familiar interface.

    • It offers improved security features compared to previous versions.

    • Windows 10 provides regular updates and compatibility with modern software.

    • It has a wide range of hardware and software support.

    • Windows 10 includes useful features like Cortana and virtual desktops.

  • Answered by AI
  • Q3. ...What do you understand by a Default Gateway? ...How can we track the path of the packet going to its destination?

Interview Preparation Tips

Interview preparation tips for other job seekers - I am giving advice to everyone people before u go to interview, u should prepare yourself and be confident.

Skills evaluated in this interview

I applied via Approached by Company and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Explain about DHCP,DNS,OSI MODEL and different between ost. , pst. In Outlook
  • Ans. 

    Explanation of DHCP, DNS, OSI model, and difference between OST and PST in Outlook.

    • DHCP (Dynamic Host Configuration Protocol) assigns IP addresses to devices on a network.

    • DNS (Domain Name System) translates domain names into IP addresses.

    • OSI (Open Systems Interconnection) model is a conceptual framework for network communication.

    • OST (Offline Storage Table) is a file format used by Outlook to store offline copies of ema...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self, salary expectations, location preference about wipro

Interview Preparation Tips

Interview preparation tips for other job seekers - Naukri helped me a lot go with Naukri portal for job 💯 pakka

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General knowledge about personal life n expectation
Round 3 - Technical 

(1 Question)

  • Q1. Strong on technical Skills

Interview Preparation Tips

Topics to prepare for Wipro Desktop Support Engineer L1 interview:
  • Desktop Support
  • CCNA
Interview preparation tips for other job seekers - Wear formal properly, shape your beard, professional hairstyle, maintain your self mentally n outside to

I applied via Company Website and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Why do you want to work for us?
  • Q3. Why you left your previous job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Most important tips for interview
Try to speak yourself before interview
Don't hesitate
Don't nervous
Speak confidently
Prepare well before your interview

I applied via Campus Placement and was interviewed in Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Program for pattern printing ,bubble sort
  • Ans. 

    Program to print a pattern and implement bubble sort on an array of strings.

    • For pattern printing, use nested loops to print the desired pattern.

    • For bubble sort, compare adjacent elements and swap if necessary.

    • Use a loop to iterate through the array until no more swaps are needed.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. In C# --> Abstraction, Interface , Abstract Method, Abstract Class, Polymorphisms, Encapsulation ,Inheritance, Serialization,
  • Ans. 

    C# concepts including abstraction, interface, abstract method, abstract class, polymorphism, encapsulation, inheritance, and serialization.

    • Abstraction: hiding implementation details

    • Interface: defining a contract for behavior

    • Abstract method: method without implementation

    • Abstract class: class with one or more abstract methods

    • Polymorphism: ability of objects to take on multiple forms

    • Encapsulation: bundling data and behavi...

  • Answered by AI

Skills evaluated in this interview

I applied via Company Website and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Basic oops questions
  • Q2. Software Engineering: software development lifecycle, water flow model etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewers are mostly gentle and friendly.Just be bold and answer what you know.hope this helps.all the best :)

I applied via Referral and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What did you asked?

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview wanted to test about person knowledge and communication skills. Most of the questions asked to they subject in interview. Person details.
Thanks you

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Are you interested to work in Wipro

Interview Preparation Tips

Interview preparation tips for other job seekers - I have successfully completed all the rounds.....even HR round is done....I didn't received offer yet.....very bad experience bin Wipro ...HR is not responding properly in email...

CGS Interview FAQs

How many rounds are there in CGS Desktop Support Engineer L1 interview?
CGS interview process usually has 4 rounds. The most common rounds in the CGS interview process are Resume Shortlist, Aptitude Test and One-on-one Round.

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CGS Desktop Support Engineer L1 Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

2.0

Salary

3.0

Job security

4.0

Company culture

3.0

Promotions

2.0

Work satisfaction

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