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Wipro Desktop Support Engineer L1 Interview Questions and Answers

Updated 28 Mar 2023

Wipro Desktop Support Engineer L1 Interview Experiences

4 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. General knowledge about personal life n expectation
Round 3 - Technical 

(1 Question)

  • Q1. Strong on technical Skills

Interview Preparation Tips

Topics to prepare for Wipro Desktop Support Engineer L1 interview:
  • Desktop Support
  • CCNA
Interview preparation tips for other job seekers - Wear formal properly, shape your beard, professional hairstyle, maintain your self mentally n outside to

I applied via Company Website and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Why do you want to work for us?
  • Q3. Why you left your previous job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Most important tips for interview
Try to speak yourself before interview
Don't hesitate
Don't nervous
Speak confidently
Prepare well before your interview

Desktop Support Engineer L1 Interview Questions Asked at Other Companies

asked in Wipro
Q1. Which is the most comfortable Windows OS for you to work on? ...W ... read more
asked in Wipro
Q2. ...What do you understand by a Default Gateway? ...How can we tra ... read more
Q3. What will you do if you get a Beep sound and system is not turnin ... read more
Q4. What is Domain? What is DNS? What is DHCP? What is Active Directo ... read more
Q5. What is antivirus? Name some of the antivirus available in the ma ... read more

I applied via Approached by Company and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Explain about DHCP,DNS,OSI MODEL and different between ost. , pst. In Outlook
  • Ans. 

    Explanation of DHCP, DNS, OSI model, and difference between OST and PST in Outlook.

    • DHCP (Dynamic Host Configuration Protocol) assigns IP addresses to devices on a network.

    • DNS (Domain Name System) translates domain names into IP addresses.

    • OSI (Open Systems Interconnection) model is a conceptual framework for network communication.

    • OST (Offline Storage Table) is a file format used by Outlook to store offline copies of ema...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self, salary expectations, location preference about wipro

Interview Preparation Tips

Interview preparation tips for other job seekers - Naukri helped me a lot go with Naukri portal for job 💯 pakka

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Ask many type of question, I have 3 experience person dat why I can answer the question..
  • Q2. Which is the most comfortable Windows OS for you to work on? ...What is the use of DHCP? ...What is the basic use of DNS at workstations? ...What do you understand by a Default Gateway? ...How can we track...
  • Ans. 

    The most comfortable Windows OS for me to work on is Windows 10.

    • Windows 10 is user-friendly and has a familiar interface.

    • It offers improved security features compared to previous versions.

    • Windows 10 provides regular updates and compatibility with modern software.

    • It has a wide range of hardware and software support.

    • Windows 10 includes useful features like Cortana and virtual desktops.

  • Answered by AI
  • Q3. ...What do you understand by a Default Gateway? ...How can we track the path of the packet going to its destination?
  • Ans. 

    Default Gateway is the IP address of the router that connects a device to other networks. We can track packet path using Traceroute.

    • Default Gateway is the first point of contact for a device when it tries to connect to other networks.

    • It acts as a mediator between the device and other networks.

    • It helps in routing the traffic to the correct destination.

    • Traceroute is a tool that can be used to track the path of a packet g...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I am giving advice to everyone people before u go to interview, u should prepare yourself and be confident.

Skills evaluated in this interview

Wipro interview questions for designations

 Desktop Support

 (2)

 Desktop Support Engineer

 (28)

 Desktop Support Engineer L2

 (3)

 IT Desktop Support Engineer

 (1)

 Desktop Support Executive

 (1)

 Desktop Engineer

 (1)

 Network Engineer L1

 (3)

 System Support Engineer

 (1)

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. What is requiment for desktop Support engineer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am available 8 PM 10 AM
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. How many members are there in your family?
  • Q3. Why are you interested in this job?
Round 2 - Technical 

(3 Questions)

  • Q1. What is ip address? Explain the types of ip address?
  • Ans. 

    An IP address is a unique identifier assigned to devices on a network. There are two types of IP addresses: IPv4 and IPv6.

    • IP address stands for Internet Protocol address

    • It is a numerical label assigned to each device connected to a network

    • IPv4 addresses are 32-bit and represented in dotted decimal notation (e.g. 192.168.0.1)

    • IPv6 addresses are 128-bit and represented in hexadecimal notation (e.g. 2001:0db8:85a3:0000:000

  • Answered by AI
  • Q2. What is ping command?
  • Ans. 

    Ping command is a network utility used to test the reachability of a host on an Internet Protocol (IP) network.

    • Ping sends an ICMP echo request to the target host and waits for a response.

    • It measures the round-trip time for messages sent from the originating host to a destination computer.

    • It can also be used to determine the number of hops between two hosts.

    • Ping is commonly used to troubleshoot network connectivity issu

  • Answered by AI
  • Q3. What is antivirus? Name some of the antivirus available in the market?
  • Ans. 

    Antivirus is a software program designed to prevent, detect, and remove malicious software from a computer system.

    • Antivirus software scans files and directories for any malware or suspicious patterns.

    • It uses various techniques like signature-based detection, behavioral analysis, and heuristics to identify and remove viruses.

    • Some popular antivirus software in the market are Norton, McAfee, Kaspersky, Avast, and AVG.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - you have to be confident and try to speak more in English.

Skills evaluated in this interview

I applied via Naukri.com

Round 1 - Technical 

(2 Questions)

  • Q1. What is different between POP ,&IMAP
  • Ans. 

    POP and IMAP are email protocols used for retrieving emails from a mail server.

    • POP downloads emails from the server to the local device and deletes them from the server.

    • IMAP syncs emails between the server and the local device, allowing access to emails from multiple devices.

    • POP is a one-way communication protocol while IMAP is a two-way communication protocol.

    • POP is less secure than IMAP as it doesn't support encrypti...

  • Answered by AI
  • Q2. What is share the troubleshooting Outlook
  • Ans. 

    Sharing the troubleshooting steps for resolving Outlook issues

    • Document the issue and steps taken to troubleshoot

    • Share the troubleshooting steps with the team or supervisor

    • Collaborate with other team members to resolve the issue

    • Provide feedback on the effectiveness of the troubleshooting steps

    • Continuously update the troubleshooting steps for future reference

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What is different between network and Networking
  • Ans. 

    Network refers to a group of interconnected devices, while networking refers to the process of connecting these devices.

    • Network is a noun, while networking is a verb.

    • Network refers to the physical or logical connections between devices, while networking refers to the process of establishing and maintaining those connections.

    • Examples of network devices include routers, switches, and servers, while examples of networking...

  • Answered by AI
  • Q2. What is switching and routing
  • Ans. 

    Switching and routing are two fundamental concepts in computer networking.

    • Switching is the process of forwarding data packets between devices on the same network.

    • Routing is the process of forwarding data packets between different networks.

    • Switches operate at the data link layer of the OSI model, while routers operate at the network layer.

    • Switches use MAC addresses to forward packets, while routers use IP addresses.

    • Exam...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills not matter but knowledge is very important

Skills evaluated in this interview

I was interviewed in Aug 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Am a fresher please select quick ly

Interview Preparation Tips

Topics to prepare for Infosys Desktop Support Engineer L1 interview:
  • Cloud Computing
Interview preparation tips for other job seekers - Am a fresher please select quick ly

Interview Questionnaire 

2 Questions

  • Q1. What is precompilaion unit?
  • Ans. 

    Precompilation unit is a compiled code that can be reused by multiple source files.

    • Precompilation unit is created by the compiler from the source code.

    • It contains the compiled code of header files and other dependencies.

    • It can be reused by multiple source files, reducing compilation time.

    • It is also known as precompiled header or PCH.

    • Example: stdafx.h in Visual Studio is a precompiled header file.

  • Answered by AI
  • Q2. About ur future,ur short term goal,why this company

Interview Preparation Tips

Skills: Resume, CGPA
College Name: IIT Kharagpur

Interview Questionnaire 

3 Questions

  • Q1. First 50 Prime Number
  • Ans. 

    The first 50 prime numbers are...

    • Start with 2, the first prime number

    • Check each odd number greater than 2

    • Use trial division to check if a number is prime

    • Stop when you have found 50 prime numbers

  • Answered by AI
  • Q2. How to sort the file in the range (hint provided)
  • Ans. 

    Sorting a file within a range

    • Use a sorting algorithm like quicksort or mergesort

    • Read the file and store the data in an array or list

    • Sort the array or list within the given range

    • Write the sorted data back to the file

  • Answered by AI
  • Q3. Tell me about yourself
  • Ans. 

    I am a passionate software engineer with experience in developing web applications using various technologies.

    • Experienced in developing web applications using HTML, CSS, JavaScript, and frameworks like React and Angular

    • Proficient in backend development with Node.js, Express, and MongoDB

    • Familiar with version control systems like Git and project management tools like Jira

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Shortlist cut was 0.0 cgpa
Tips: Need to mention Programming skill in any one of three language C , C++ ,Java

Round: Test
Experience: Test was Average, Many question were from INDIABIX.COM , computer network, operating system ,data structure, c , c++ language
Tips: Understand Data Structure and Algorithm deeply, At least read about computer networks, operating system , DBMS 3-4 times for basic good understand, refer various site
Duration: 180 minutes

Round: Test
Experience: Two question were given , we have to write the code on A4 size sheet
Tips: Deep understanding of STACK AND QUEUE
Duration: 60 minutes

Round: Technical Interview
Experience: Previous Test (2 Questions on A4 size sheet) were discussed and is there any improvement that can be done, discussed each and every step.
Tips: Comments is important using programming
present with demo example (various cases)

Round: HR Interview
Experience: Be calm and show your interest in the company,
ask question about company, what are activity other than techincal technical stuff
Tips: Smile , if possible talk in Hindi - English,Try to Make the interview in discussion

General Tips: Practice Daily , Understand Each and Every Step in Detail , Try to code in A4 size paper then computer
Skill Tips: Read Good Books , Practice Daily

Skills: Algorithms And Data Structures
College Name: IIT Kharagpur

Skills evaluated in this interview

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Wipro Interview FAQs

How many rounds are there in Wipro Desktop Support Engineer L1 interview?
Wipro interview process usually has 2-3 rounds. The most common rounds in the Wipro interview process are HR, Resume Shortlist and Technical.
How to prepare for Wipro Desktop Support Engineer L1 interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wipro. The most common topics and skills that interviewers at Wipro expect are AWS, CCNA, Ceh, Certified Ethical Hacker and Desktop Engineering.
What are the top questions asked in Wipro Desktop Support Engineer L1 interview?

Some of the top questions asked at the Wipro Desktop Support Engineer L1 interview -

  1. Which is the most comfortable Windows OS for you to work on? ...What is the use...read more
  2. ...What do you understand by a Default Gateway? ...How can we track the path of...read more
  3. Explain about DHCP,DNS,OSI MODEL and different between ost. , pst. In Outl...read more

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Wipro Desktop Support Engineer L1 Interview Process

based on 1 interview

1 Interview rounds

  • HR Round
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Wipro Desktop Support Engineer L1 Salary
based on 213 salaries
₹0.9 L/yr - ₹3.5 L/yr
At par with the average Desktop Support Engineer L1 Salary in India
View more details

Wipro Desktop Support Engineer L1 Reviews and Ratings

based on 69 reviews

4.2/5

Rating in categories

3.8

Skill development

3.7

Work-life balance

3.5

Salary

3.8

Job security

4.0

Company culture

3.3

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4.1

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