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Infosys Desktop Support Engineer L1 Interview Questions and Answers

Updated 19 Feb 2022

Infosys Desktop Support Engineer L1 Interview Experiences

1 interview found

I was interviewed in Aug 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Am a fresher please select quick ly

Interview Preparation Tips

Topics to prepare for Infosys Desktop Support Engineer L1 interview:
  • Cloud Computing
Interview preparation tips for other job seekers - Am a fresher please select quick ly

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General knowledge about personal life n expectation
Round 3 - Technical 

(1 Question)

  • Q1. Strong on technical Skills

Interview Preparation Tips

Topics to prepare for Wipro Desktop Support Engineer L1 interview:
  • Desktop Support
  • CCNA
Interview preparation tips for other job seekers - Wear formal properly, shape your beard, professional hairstyle, maintain your self mentally n outside to
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. How many members are there in your family?
  • Q3. Why are you interested in this job?
Round 2 - Technical 

(3 Questions)

  • Q1. What is ip address? Explain the types of ip address?
  • Ans. 

    An IP address is a unique identifier assigned to devices on a network. There are two types of IP addresses: IPv4 and IPv6.

    • IP address stands for Internet Protocol address

    • It is a numerical label assigned to each device connected to a network

    • IPv4 addresses are 32-bit and represented in dotted decimal notation (e.g. 192.168.0.1)

    • IPv6 addresses are 128-bit and represented in hexadecimal notation (e.g. 2001:0db8:85a3:0000:000

  • Answered by AI
  • Q2. What is ping command?
  • Ans. 

    Ping command is a network utility used to test the reachability of a host on an Internet Protocol (IP) network.

    • Ping sends an ICMP echo request to the target host and waits for a response.

    • It measures the round-trip time for messages sent from the originating host to a destination computer.

    • It can also be used to determine the number of hops between two hosts.

    • Ping is commonly used to troubleshoot network connectivity issu

  • Answered by AI
  • Q3. What is antivirus? Name some of the antivirus available in the market?
  • Ans. 

    Antivirus is a software program designed to prevent, detect, and remove malicious software from a computer system.

    • Antivirus software scans files and directories for any malware or suspicious patterns.

    • It uses various techniques like signature-based detection, behavioral analysis, and heuristics to identify and remove viruses.

    • Some popular antivirus software in the market are Norton, McAfee, Kaspersky, Avast, and AVG.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - you have to be confident and try to speak more in English.

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. What is requiment for desktop Support engineer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am available 8 PM 10 AM
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Name & bio & education
  • Q2. Future goals & achievements.
  • Ans. 

    My future goal is to become a senior Desktop Support Engineer and achieve industry certifications.

    • Obtain industry certifications such as CompTIA A+ and Microsoft Certified Desktop Support Technician (MCDST)

    • Gain experience in troubleshooting complex technical issues

    • Lead projects to improve efficiency and productivity in the IT department

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What is dhcp ?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to automatically assign IP addresses to devices on a network.

    • DHCP assigns IP addresses to devices on a network

    • It also provides other network configuration information such as subnet mask and default gateway

    • DHCP servers lease IP addresses to devices for a specific period of time

    • DHCP helps in reducing manual configuration errors

  • Answered by AI
  • Q2. How to boot a new laptop
  • Ans. 

    To boot a new laptop, you need to press the power button and wait for the operating system to load.

    • Press the power button to turn on the laptop

    • Wait for the manufacturer's logo to appear on the screen

    • The operating system will start loading

    • Enter any necessary login credentials if prompted

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. Networking question about class a - e
  • Q2. Tricky question about topology

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare from 99guru , it’s very easy to crack

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Aptitude questions and reasoning

Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Educational qualification
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Nov 2021. There were 5 interview rounds.

Round 1 - Aptitude Test 

Mental maths,problem solving

Round 2 - Technical 

(2 Questions)

  • Q1. How will you face company problem
  • Q2. By keeping adjustment and understanding with one another
Round 3 - HR 

(1 Question)

  • Q1. Why you choose my company
Round 4 - One-on-one 

(1 Question)

  • Q1. Why you like this company
Round 5 - Technical 

(1 Question)

  • Q1. How will you taggle your sudden struggle if you face
  • Ans. I will take decision priority wise
  • Answered Anonymously
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Domain related queries
Round 2 - Technical 

(1 Question)

  • Q1. Data centre related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go through the JD and it's enough to practice for job interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Medium to hard question.

Round 3 - Coding Test 

One is easy problem another one medium problem.

Round 4 - HR 

(3 Questions)

  • Q1. Tell me about your self.
  • Q2. What is your project.
  • Q3. What is your stregth.
  • Ans. 

    My strength lies in my ability to troubleshoot technical issues efficiently and effectively.

    • Strong problem-solving skills

    • Excellent communication skills

    • Ability to work well under pressure

    • Attention to detail

    • Experience with various operating systems and software applications

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidents and gives answer very smartly.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. About IT and Security Domain

Infosys Interview FAQs

How many rounds are there in Infosys Desktop Support Engineer L1 interview?
Infosys interview process usually has 2 rounds. The most common rounds in the Infosys interview process are Resume Shortlist and One-on-one Round.

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Infosys Desktop Support Engineer L1 Salary
based on 6 salaries
₹2 L/yr - ₹3.5 L/yr
8% more than the average Desktop Support Engineer L1 Salary in India
View more details

Infosys Desktop Support Engineer L1 Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

2.0

Skill development

1.0

Work-life balance

1.0

Salary

3.0

Job security

2.0

Company culture

1.0

Promotions

1.0

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