Infosys Desktop Support Engineer L1 Interview Questions and Answers

Q1. Tell me about yourself.
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Q2. How many members are there in your family?
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Q3. Why are you interested in this job?
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Q1. What is ip address? Explain the types of ip address?
Ans. 
An IP address is a unique identifier assigned to devices on a network. There are two types of IP addresses: IPv4 and IPv6.
• IP address stands for Internet Protocol address

• It is a numerical label assigned to each device connected to a network

• IPv4 addresses are 32-bit and represented in dotted decimal notation (e.g. 192.168.0.1)

• IPv6 addresses are 128-bit and represented in hexadecimal notation (e.g. 2001:0db8:85a3:0000:000
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Q2. What is ping command?
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Ping command is a network utility used to test the reachability of a host on an Internet Protocol (IP) network.
• Ping sends an ICMP echo request to the target host and waits for a response.

• It measures the round-trip time for messages sent from the originating host to a destination computer.

• It can also be used to determine the number of hops between two hosts.

• Ping is commonly used to troubleshoot network connectivity issu
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Q3. What is antivirus? Name some of the antivirus available in the market?
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Antivirus is a software program designed to prevent, detect, and remove malicious software from a computer system.
• Antivirus software scans files and directories for any malware or suspicious patterns.

• It uses various techniques like signature-based detection, behavioral analysis, and heuristics to identify and remove viruses.

• Some popular antivirus software in the market are Norton, McAfee, Kaspersky, Avast, and AVG.
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Q1. About IT and Security Domain
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Q1. Self introduction SDLC Manual About native
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Q2. Self introduction SDLC Bug life cycle
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Q3. Self introduction Studies
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Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Why should we hire you?
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Q5. Why are you looking for a change?
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Q6. Where do you see yourself in 5 years?
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Q7. What are your strengths and weaknesses?
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Q8. Tell me about yourself.
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Q1. VPN related Outlook Related What is DNS what is DHCP how add network printer what is blue screen error scanner issues
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Q1. Diffrence between workgroup and domain
Ans. 
Workgroup is a peer-to-peer network where each computer has its own security settings. Domain is a centralized network managed by a server.
• Workgroup is suitable for small networks with few computers.

• In a workgroup, each computer has its own user accounts and security settings.

• In a domain, user accounts and security settings are managed by a central server.

• Domain is suitable for large networks with many computers.

• Domain...read more
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Q2. How to pat file backup
Ans. 
To pat file backup, use a backup software or manually copy the files to a backup location.
• Use a backup software like Acronis True Image or EaseUS Todo Backup

• Manually copy the files to an external hard drive or cloud storage

• Ensure that the backup location is secure and easily accessible

• Schedule regular backups to avoid data loss
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Q3. What is dns describe dns
Ans. 
DNS stands for Domain Name System. It is a system that translates domain names into IP addresses.
• DNS is like a phonebook for the internet

• It helps to locate websites by translating domain names into IP addresses

• DNS servers store information about domain names and their corresponding IP addresses

• DNS can also be used for email routing and other network services
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