HCLTech Desktop Support Engineer L1 Interview Questions and Answers

Q1. Tell me about yourself.
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Q2. How many members are there in your family?
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Q3. Why are you interested in this job?
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Q1. What is ip address? Explain the types of ip address?
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An IP address is a unique identifier assigned to devices on a network. There are two types of IP addresses: IPv4 and IPv6.
• IP address stands for Internet Protocol address

• It is a numerical label assigned to each device connected to a network

• IPv4 addresses are 32-bit and represented in dotted decimal notation (e.g. 192.168.0.1)

• IPv6 addresses are 128-bit and represented in hexadecimal notation (e.g. 2001:0db8:85a3:0000:000
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Q2. What is ping command?
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Ping command is a network utility used to test the reachability of a host on an Internet Protocol (IP) network.
• Ping sends an ICMP echo request to the target host and waits for a response.

• It measures the round-trip time for messages sent from the originating host to a destination computer.

• It can also be used to determine the number of hops between two hosts.

• Ping is commonly used to troubleshoot network connectivity issu
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Q3. What is antivirus? Name some of the antivirus available in the market?
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Antivirus is a software program designed to prevent, detect, and remove malicious software from a computer system.
• Antivirus software scans files and directories for any malware or suspicious patterns.

• It uses various techniques like signature-based detection, behavioral analysis, and heuristics to identify and remove viruses.

• Some popular antivirus software in the market are Norton, McAfee, Kaspersky, Avast, and AVG.
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Q1. Am a fresher please select quick ly
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Q1. About IT and Security Domain
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Q1. What is ram and what eeprom
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RAM is a volatile memory used for temporary storage while EEPROM is a non-volatile memory used for permanent storage.
• RAM stands for Random Access Memory and is used for temporary storage of data and instructions while the computer is running.

• EEPROM stands for Electrically Erasable Programmable Read-Only Memory and is used for permanent storage of data that needs to be retained even when the power is turned off.

• RAM is v...read more
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Q2. How to resolve the system slow issue
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To resolve system slow issue, check for malware, clear cache, update drivers, and increase RAM.
• Scan for malware and viruses using antivirus software

• Clear cache and temporary files

• Update drivers for hardware components

• Increase RAM if possible

• Disable unnecessary startup programs

• Defragment hard drive

• Check for overheating and clean the system if necessary
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Q3. What is the full form vga cabel
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VGA stands for Video Graphics Array.
• VGA is a standard video connection used to connect a computer to a monitor or display.

• It is an analog video signal that carries red, green, and blue color information.

• VGA cables have 15 pins and are commonly used for older computer systems.

• VGA cables are gradually being replaced by digital connections like HDMI and DisplayPort.
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Q4. What is the cmos full form
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CMOS stands for Complementary Metal-Oxide-Semiconductor.
• CMOS is a type of semiconductor technology used in microprocessors, microcontrollers, and other digital logic circuits.

• It is known for its low power consumption and high noise immunity.

• CMOS is commonly used in devices such as computers, smartphones, and digital cameras.

• The CMOS battery on a computer motherboard is responsible for maintaining the system clock and o...read more
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Q5. CMOS is complementary semi conductor
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CMOS is a type of semiconductor technology.
• CMOS stands for Complementary Metal-Oxide-Semiconductor.

• It is widely used in digital circuits and microprocessors.

• It consumes very low power and generates less heat compared to other technologies.

• Examples of CMOS-based devices include smartphones, laptops, and digital cameras.
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Q6. What is bios Basic input out system
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BIOS stands for Basic Input/Output System. It is a firmware that initializes hardware components during boot-up and provides a runtime interface for operating systems.
• BIOS is responsible for performing a Power-On Self Test (POST) to check if all hardware components are functioning properly.

• It provides a runtime interface for the operating system to communicate with the hardware components.

• BIOS settings can be accessed ...read more
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Q7. Basic input outputs system
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Q8. What is the cpu c
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CPU stands for Central Processing Unit, which is the primary component of a computer that performs most of the processing.
• CPU is also known as the brain of the computer

• It is responsible for executing instructions and performing calculations

• CPU speed is measured in GHz

• Examples of popular CPU brands include Intel and AMD
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Q9. Central processing unit
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Q1. Self introduction SDLC Manual About native
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Q2. Self introduction SDLC Bug life cycle
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Q3. Self introduction Studies
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Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Why should we hire you?
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Q5. Why are you looking for a change?
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Q6. Where do you see yourself in 5 years?
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Q7. What are your strengths and weaknesses?
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Q8. Tell me about yourself.
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Q1. VPN related Outlook Related What is DNS what is DHCP how add network printer what is blue screen error scanner issues
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