AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Genpact
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by
Genpact Desktop Engineer Interview Questions and Answers
Genpact Desktop Engineer Interview Experiences
1 interview found
l k
(1 Question)
- Q1. Domain related queries
(1 Question)
- Q1. Data centre related questions
Interview Preparation Tips
Interview questions from similar companies
Anonymous
(2 Questions)
- Q1. About your self and some basics
- Q2. Salary discussion and offer release dates
Interview Preparation Tips
No tips
No tips
No tips no tips
Test is clear
(1 Question)
- Q1. Techanical round clear
Interview Preparation Tips
Interview Questionnaire
7 Questions
- Q1. Desktop support questions.
- Q2. Networking
- Q3. Tech support
- Q4. System administrator
- Q5. Desktop
- Q6. Printers
- Q7. Routers
Interview Questionnaire
1 Question
- Q1. 1. About your self. 2.what is ADDS. 3.what is DNS 4. What is IP, MAC. 5.IP classes 6.router protocol 7. What is PING, SSH 8.windows thrubleshoting. 9.what is TCP IP 10. Outlook issue. 11.Ethernet cab...
Selected
I applied via campus placement at Veer Bahadur Singh Purvanchal University (VBSPU) and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Desktop support related
- Q2. Technical related questions
Desktop Support Engineer Interview Questions & Answers
Tech Mahindra
Ahmad Abdi
posted on 24 Aug 2024
(5 Questions)
- Q1. What is difference between share printer and network printer?
- Ans.
A shared printer is connected to a single computer and shared over a network, while a network printer is directly connected to the network.
Shared printer is connected to a single computer and shared over a network
Network printer is directly connected to the network
Shared printer requires the host computer to be turned on for printing
Network printer can be accessed by multiple users without relying on a single computer
- Q2. What is technical issues on desktop support engineer?
- Ans.
Technical issues on desktop support engineer involve troubleshooting hardware and software problems on desktop computers.
Troubleshooting hardware issues such as faulty components, connectivity problems, and hardware failures
Resolving software issues like operating system errors, application crashes, and driver conflicts
Providing support for network connectivity issues, printer problems, and peripheral device malfunctio
- Q3. Is system is restart multiple times what was the issue?
- Ans.
The issue could be due to a hardware problem, software conflict, or a corrupt system file.
Check for any recent software installations or updates that may have caused conflicts
Look for any hardware issues such as overheating or faulty components
Check system logs for any error messages that may indicate a corrupt system file
Consider running diagnostic tests to identify the root cause of the restarts
- Q4. What is Dora process?
- Ans.
DORA process stands for Discover, Observe, Rationalize, and Automate. It is a methodology used in IT operations for improving efficiency.
Discover: Identify the current state of IT operations
Observe: Monitor and analyze the performance and issues
Rationalize: Evaluate and prioritize improvements
Automate: Implement automation to streamline processes
- Q5. What is the latest OS?
- Ans.
The latest OS is Windows 11, released by Microsoft in October 2021.
Windows 11 is the latest operating system released by Microsoft
It was officially released in October 2021
Windows 11 comes with new features like a redesigned Start menu and Taskbar
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Naukri.com and was interviewed in May 2024. There were 4 interview rounds.
Medium to hard question.
One is easy problem another one medium problem.
(3 Questions)
- Q1. Tell me about your self.
- Q2. What is your project.
- Q3. What is your stregth.
- Ans.
My strength lies in my ability to troubleshoot technical issues efficiently and effectively.
Strong problem-solving skills
Excellent communication skills
Ability to work well under pressure
Attention to detail
Experience with various operating systems and software applications
Interview Preparation Tips
(2 Questions)
- Q1. What is DHCP ?
- Ans.
DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to automatically assign IP addresses to devices on a network.
Automatically assigns IP addresses to devices on a network
Helps in managing and organizing network resources efficiently
Reduces the need for manual configuration of IP addresses
Ensures that each device on the network has a unique IP address
DHCP server leases IP addre
- Q2. What is LAN ?
- Ans.
LAN stands for Local Area Network, a network that connects computers and devices within a limited area such as a home, office, or building.
LAN is a network that covers a small geographic area, typically within a single building or campus.
It allows connected devices to communicate with each other and share resources such as files, printers, and internet access.
LANs are commonly used in homes, offices, schools, and other...
Interview Preparation Tips
Skills evaluated in this interview
I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.
(8 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. Where do you see yourself in 5 years?
- Q7. What are your strengths and weaknesses?
- Q8. Tell me about yourself.
(1 Question)
- Q1. VPN related Outlook Related What is DNS what is DHCP how add network printer what is blue screen error scanner issues
Interview Preparation Tips
Genpact Interview FAQs
Tell us how to improve this page.
Genpact Interviews By Designations
- Genpact Process Associate Interview Questions
- Genpact Process Developer Interview Questions
- Genpact Management Trainee Interview Questions
- Genpact Assistant Manager Interview Questions
- Genpact Business Analyst Interview Questions
- Genpact Consultant Interview Questions
- Genpact Senior Associate Interview Questions
- Genpact Accountant Interview Questions
- Show more
Interview Questions for Popular Designations
- Desktop Support Engineer Interview Questions
- Desktop Support Engineer L2 Interview Questions
- Desktop Support Engineer L1 Interview Questions
- Senior Desktop Support Engineer Interview Questions
- IT Desktop Support Engineer Interview Questions
- Desktop & Laptop Support Engineer Interview Questions
- Desktop & Network Engineer Interview Questions
- Remote Desktop Support Engineer Interview Questions
- Show more
Genpact Desktop Engineer Interview Process
based on 1 interview
Interview experience
Interview Questions from Similar Companies
Fast track your campus placements
Genpact Desktop Engineer Reviews and Ratings
based on 1 review
Rating in categories
|
Process Developer
36.3k
salaries
|  ₹1 L/yr - ₹6.8 L/yr |
|
Process Associate
28.1k
salaries
| ₹0.9 L/yr - ₹6.5 L/yr |
|
Assistant Manager
19.9k
salaries
| ₹5 L/yr - ₹14 L/yr |
|
Management Trainee
19.3k
salaries
| ₹1.6 L/yr - ₹8.5 L/yr |
|
Manager
7.4k
salaries
| ₹5.7 L/yr - ₹24 L/yr |
Accenture
Capgemini
TCS
Cognizant
- Home >
- Interviews >
- Genpact Interview Questions >
- Genpact Desktop Engineer Interview Questions
