Remote Desktop Support Engineer

Remote Desktop Support Engineer Interview Questions and Answers

Updated 13 Feb 2025

Q1. How many tools used for take system on remote?

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There are several tools available for remote desktop support.

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A DHCP server assigns IP addresses to devices on a network, while an APIPA address is a self-assigned IP address when DHCP is not available.

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AD DS is a service provided by Microsoft Windows Server that allows administrators to manage and store information about network resources.

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Office 365 can be configured by setting up user accounts, assigning licenses, configuring email settings, and setting up security measures.

Set up user accounts in the Office 365 admin center
Assign licenses to users based on their roles and needs
Configure email settings such as setting up mailboxes, distribution lists, and email forwarding
Set up security measures like multi-factor authentication, data loss prevention policies, and encryption
Regularly update and maintain the Of...read more

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McAfee encryption is a data protection solution that secures sensitive information by encrypting it.

McAfee encryption helps protect data from unauthorized access by encrypting it using algorithms.
It ensures that only authorized users can access the encrypted data.
McAfee encryption can be used to protect data on various devices such as computers, laptops, and mobile devices.
It provides a secure way to store and transfer sensitive information, such as financial data or personal...read more

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OST and PST are file formats used by Microsoft Outlook to store email data. BSOD stands for Blue Screen of Death, a Windows error screen.

OST (Offline Storage Table) and PST (Personal Storage Table) are file formats used by Microsoft Outlook to store email data.
OST files allow users to work offline and sync changes when connected to the internet.
PST files store emails, contacts, calendar items, and other data locally on the user's computer.
BSOD (Blue Screen of Death) is a Wind...read more

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A bad IP address is an IP address that is either invalid, reserved, or blacklisted.

Invalid IP addresses include those that are not in the correct format (e.g. 256.0.0.1)
Reserved IP addresses are those that are not meant to be used on the public internet (e.g. 192.168.0.1)
Blacklisted IP addresses are those that have been identified as sources of malicious activity and are blocked by security measures

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DHCP stands for Dynamic Host Configuration Protocol, used to automatically assign IP addresses to devices on a network.

DHCP assigns IP addresses to devices on a network
It helps in managing and organizing IP addresses efficiently
DHCP leases IP addresses for a specific period of time
It reduces the need for manual IP address configuration
Example: When a new device connects to a network, DHCP assigns it an IP address automatically