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Cognizant Desktop Support Engineer Interview Questions and Answers

Updated 25 Feb 2025

Cognizant Desktop Support Engineer Interview Experiences

6 interviews found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Aptitude questions and reasoning

Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Educational qualification
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

About the self introduction

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Desktop Support Engineer Interview Questions Asked at Other Companies

asked in HCLTech
Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IP ... read more
asked in HCLTech
Q2. Diffrence between router and switch? Differnce between TCP AND UD ... read more
Q3. 1) What is Difference between shared printer and network printer?
asked in HCLTech
Q4. What is outlook?, how to configure outlook?
asked in Wipro
Q5. How to rectify data recovery, dual monitor connection
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Aptitude Test 

There was a aptitude test for 1 hr.

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. All over questions desk Stop support related
  • Q2. Job related to desktop software testing

Interview Preparation Tips

Interview preparation tips for other job seekers - All werok from hardly certificate in company and good quality werok from company

Cognizant interview questions for designations

 Desktop & Laptop Support Engineer

 (1)

 Desktop Engineer

 (1)

 Engineer- Customer Support

 (1)

 Information Technology Support Engineer

 (1)

 Support Engineer

 (1)

 IT Engineer

 (3)

 FMS Engineer

 (1)

 Technical Support Engineer

 (6)

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2023.

Round 1 - Aptitude Test 

Normal basic technical question and some simple aptitude question which anyone can solve.

Round 2 - HR 

(2 Questions)

  • Q1. What is difference b/w Hardware and software
  • Ans. 

    Hardware refers to physical components of a computer system, while software refers to programs and applications that run on the system.

    • Hardware includes components such as the CPU, motherboard, RAM, and hard drive.

    • Software includes programs such as Microsoft Office, web browsers, and antivirus software.

    • Hardware is tangible and can be physically touched, while software is intangible and cannot be touched.

    • Hardware can be...

  • Answered by AI
  • Q2. Where do you live. what is your favourate place to visit.
  • Ans. 

    I live in New York City. My favorite place to visit is Central Park.

    • I enjoy walking around the park and taking in the scenery

    • I love visiting the Central Park Zoo and seeing the animals

    • I often have picnics with friends and family on the Great Lawn

    • During the winter, I like to go ice skating at Wollman Rink

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Diont worry to much for interview the interview can be cleared my normalmprepration also.

Skills evaluated in this interview

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. About DOMAIN, About Active Directory, LAN Configuration, Printer Sharing , Knowledge about CMD .

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not Hesitate and Don't Panic.
Listen carefully the question .

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Sla,customer support ,azure,active directory
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is DHCP ?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to automatically assign IP addresses to devices on a network.

    • Automatically assigns IP addresses to devices on a network

    • Helps in managing and organizing network resources efficiently

    • Reduces the need for manual configuration of IP addresses

    • Ensures that each device on the network has a unique IP address

    • DHCP server leases IP addre

  • Answered by AI
  • Q2. What is LAN ?
  • Ans. 

    LAN stands for Local Area Network, a network that connects computers and devices within a limited area such as a home, office, or building.

    • LAN is a network that covers a small geographic area, typically within a single building or campus.

    • It allows connected devices to communicate with each other and share resources such as files, printers, and internet access.

    • LANs are commonly used in homes, offices, schools, and other...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via AmbitionBox and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. Role of deskstop support engineer
  • Ans. 

    Desktop Support Engineers provide technical assistance to users, troubleshoot issues, and maintain computer systems.

    • Provide technical assistance to users for hardware and software issues

    • Troubleshoot and resolve technical problems with desktop computers, laptops, printers, and other peripherals

    • Install, configure, and update software applications and operating systems

    • Maintain and update computer systems to ensure optimal...

  • Answered by AI
  • Q2. How fast is a bus?
  • Ans. 

    The speed of a bus can vary depending on the type of bus, road conditions, and traffic.

    • The speed of a city bus is typically around 20-30 miles per hour.

    • A school bus usually travels at speeds of 40-50 miles per hour.

    • Long-distance buses like Greyhound can reach speeds of 60-70 miles per hour.

    • Buses in Europe may travel faster due to higher speed limits on highways.

  • Answered by AI
  • Q3. What exactly is a blue screen death
  • Ans. 

    A blue screen of death (BSoD) is a stop error screen that appears when a system encounters a critical error that it cannot recover from.

    • Occurs when the operating system encounters a critical error and is unable to recover

    • Also known as a stop error or BSoD

    • Usually displays a blue screen with error codes and information about the error

    • Requires a system restart to resolve the issue

  • Answered by AI
  • Q4. What is DNS(domain naming service)?
  • Ans. 

    DNS is a system that translates domain names to IP addresses, allowing users to access websites using human-readable names.

    • DNS resolves domain names to IP addresses

    • It helps users access websites using human-readable names

    • DNS servers store records of domain names and their corresponding IP addresses

    • DNS operates as a hierarchical system with multiple levels of authority

    • Examples: translating 'www.google.com' to '172.217.3

  • Answered by AI
  • Q5. What is type of connection?
  • Ans. 

    A type of connection refers to the method used to establish communication between devices or systems.

    • There are various types of connections such as wired (Ethernet, USB) and wireless (Wi-Fi, Bluetooth)

    • Connections can also be categorized as point-to-point or multipoint

    • Examples include HDMI for video/audio, RJ45 for Ethernet, and USB for data transfer

  • Answered by AI
  • Q6. Can you explain active directory?
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, and other network objects

    • Allows for authentication and authorization of users

    • Enables administrators to assign policies, deploy software, and apply updates

    • Supports hierarchical structure with domains, trees, and forests

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I am fresher looking for job to show my skill and ability

Skills evaluated in this interview

I applied via Campus Placement and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

It's Tough we need to work out more

Round 3 - Coding Test 

They separate three levels easy medium hard

Round 4 - HR 

(2 Questions)

  • Q1. Self intro about your software knowledge and your project explanation
  • Q2. Time shifts day and night shifts Location any location ok or not

Interview Preparation Tips

Topics to prepare for TCS Desktop Support Engineer interview:
  • Java
  • Apptitude
  • Verbal Communication
Interview preparation tips for other job seekers - Prepare more, concentrate in Apptitude
And too your software skills
Develop your skills in any programing language

Cognizant Interview FAQs

How many rounds are there in Cognizant Desktop Support Engineer interview?
Cognizant interview process usually has 2 rounds. The most common rounds in the Cognizant interview process are Aptitude Test, One-on-one Round and Resume Shortlist.
How to prepare for Cognizant Desktop Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cognizant. The most common topics and skills that interviewers at Cognizant expect are Customer Service, End User Computing, OS Installation, Pharmacy and Windows System Administration.
What are the top questions asked in Cognizant Desktop Support Engineer interview?

Some of the top questions asked at the Cognizant Desktop Support Engineer interview -

  1. What is difference b/w Hardware and softw...read more
  2. About DOMAIN, About Active Directory, LAN Configuration, Printer Sharing , Know...read more
  3. All over questions desk Stop support rela...read more

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Cognizant Desktop Support Engineer Interview Process

based on 6 interviews

1 Interview rounds

  • One-on-one Round
View more
Cognizant Desktop Support Engineer Salary
based on 214 salaries
₹1.1 L/yr - ₹5 L/yr
At par with the average Desktop Support Engineer Salary in India
View more details

Cognizant Desktop Support Engineer Reviews and Ratings

based on 31 reviews

4.0/5

Rating in categories

4.0

Skill development

3.9

Work-life balance

3.4

Salary

3.8

Job security

4.0

Company culture

3.3

Promotions

3.8

Work satisfaction

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