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Cognizant Desktop Support Engineer Interview Questions and Answers

Updated 25 Feb 2025

Cognizant Desktop Support Engineer Interview Experiences

6 interviews found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Aptitude questions and reasoning

Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.

    • Experienced in providing technical support for desktops, laptops, printers, and other peripherals

    • Proficient in diagnosing and resolving hardware and software issues

    • Skilled in setting up and configuring new equipment and software

    • Familiar with operating systems such as Windows and Mac OS

    • Exc

  • Answered by AI
  • Q2. Educational qualification
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

About the self introduction

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Desktop Support Engineer Interview Questions Asked at Other Companies

asked in HCLTech
Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IP ... read more
asked in HCLTech
Q2. Diffrence between router and switch? Differnce between TCP AND UD ... read more
Q3. 1) What is Difference between shared printer and network printer?
asked in HCLTech
Q4. What is outlook?, how to configure outlook?
asked in Wipro
Q5. How to rectify data recovery, dual monitor connection
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Aptitude Test 

There was a aptitude test for 1 hr.

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. All over questions desk Stop support related
  • Q2. Job related to desktop software testing

Interview Preparation Tips

Interview preparation tips for other job seekers - All werok from hardly certificate in company and good quality werok from company

Cognizant interview questions for designations

 Desktop & Laptop Support Engineer

 (1)

 Desktop Engineer

 (1)

 Engineer- Customer Support

 (1)

 Information Technology Support Engineer

 (1)

 Support Engineer

 (1)

 IT Engineer

 (3)

 FMS Engineer

 (1)

 Technical Support Engineer

 (6)

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Normal basic technical question and some simple aptitude question which anyone can solve.

Round 3 - HR 

(2 Questions)

  • Q1. What is difference b/w Hardware and software
  • Ans. 

    Hardware refers to physical components of a computer system, while software refers to programs and applications that run on the system.

    • Hardware includes components such as the CPU, motherboard, RAM, and hard drive.

    • Software includes programs such as Microsoft Office, web browsers, and antivirus software.

    • Hardware is tangible and can be physically touched, while software is intangible and cannot be touched.

    • Hardware can be...

  • Answered by AI
  • Q2. Where do you live. what is your favourate place to visit.
  • Ans. 

    I live in New York City. My favorite place to visit is Central Park.

    • I enjoy walking around the park and taking in the scenery

    • I love visiting the Central Park Zoo and seeing the animals

    • I often have picnics with friends and family on the Great Lawn

    • During the winter, I like to go ice skating at Wollman Rink

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Diont worry to much for interview the interview can be cleared my normalmprepration also.

Skills evaluated in this interview

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. About DOMAIN, About Active Directory, LAN Configuration, Printer Sharing , Knowledge about CMD .

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not Hesitate and Don't Panic.
Listen carefully the question .

Interview questions from similar companies

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. .net questions - routing in asp.net MVC ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing . Prepare well for interview on .Net technology stack

I applied via Campus Placement and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Good

Round 2 - Technical 

(1 Question)

  • Q1. Basic question from C++.Some questions from Data structure and computer architecture.

Interview Preparation Tips

Topics to prepare for TCS Software Engineer interview:
  • C++
Interview preparation tips for other job seekers - Prepare well. Aptitude is not very easy so you have to prepare well.

Interview Preparation Tips

Round: Resume Shortlist
Experience: I had sent my resume to the hiring group, Selection through telephonic interviews. I was interviewed by three different research groups  (once by each).
Tips: Factors in decreasing order of importance: CGPA each stage. Ability to explain your projects precisely. Ability to solve ''standard" logarithmic problems.  The way you think and put down your Answer is the most important. The final answer .s not so I important, and they prod you when you think out aloud anyway.

Round: Technical Interview
Experience: Almost- by default they ask about your previous projects/internships if they are relevant to the group. Ofher questions depend on the group you are interviewed by and your own profile, In my case it was machine learning, text mining etc. I was told about the research problem they were dealing with then and asked f or comments/suggestions/.inputs and a discussion followed.
Tips: Basically these are specialized Interviews so it's good to have sound knowledge of your domain (analytical and application skills are very much required).

Skill Tips: CGPA>9.0, 1f not (like me) relevant work done in the domain and in past internship.A recommendation from the professor is also a good add on.
College Name: IIT Madras

Interview Preparation Tips

Round: Test
Experience: There was an apititude test basically in line with CAT pattern. It was conducted online for about 45 min duration. The questions were rather simple but each question was time bound (around 45 sec or so).
Tips: As such I did not have any structured study plan. I did refresh some of my basics in mechanics and analysis. I was more inclined to get a job in aerospace division. Read as per your interest.
Duration: 45 minutes

Round: Group Discussion
Experience: Initially, we are seated randomly in a circular manner and each one was given two minutes to describe the topic. It was followed by an tense debate where participants converged and diverged on different sets of issue. They were particularly looking for interpersonal skills and out of the box thinking.

Round: Interview
Experience: The interview was purely management type.More questions were thrown at team building, bio-data, why this company? , project, what you Can contribute for the firm?, where you see yourself in next 5 -10 years, ambitions, some amount of optimization tools and techniques, concluding remarks....Interpersonal skills and clarity in answering where mainly
IBM was a more relaxed interview, which basically dealt with management and interpersonal skills. Questions like “if one of our team mate is very stubborn, lazy, adamant, how will you tackle the situation” were asked.
Tips: College (B Tech) curricular activities, NTSC certificate, Math Olympiad certificate, all India quiz competition awards were noted and appreciated. That really was a booster. That helps in implanting an idea that you are not just blah blah blah.

Skill Tips: Be very sure about your mechanics, analysis and design. These three are the fundamentals.
I haven prepared for placements exclusively. Here were combined discussions. However, it really helps if you can revise and make your fundamentals were clear. The basic understanding should be there. An hour every day for two months will do the trick.
Be really choosy of the company you want to be in. Learn a lot more of the company and get an idea of what they are actually looking for. But still don’t freeze your mind to those realms alone.. Be open minded and cheerful. The first few questions will set the mood of the interview. If you are bale to crack that, then things will be really smooth. Really concentrate on your fundamentals, especially analysis and design.
Skills: Mechanics, Analysis , Design
College Name: IIT-Madras
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Cognizant Interview FAQs

How many rounds are there in Cognizant Desktop Support Engineer interview?
Cognizant interview process usually has 2 rounds. The most common rounds in the Cognizant interview process are Aptitude Test, One-on-one Round and Resume Shortlist.
How to prepare for Cognizant Desktop Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cognizant. The most common topics and skills that interviewers at Cognizant expect are Customer Service, End User Computing, OS Installation, Pharmacy and Windows System Administration.
What are the top questions asked in Cognizant Desktop Support Engineer interview?

Some of the top questions asked at the Cognizant Desktop Support Engineer interview -

  1. What is difference b/w Hardware and softw...read more
  2. About DOMAIN, About Active Directory, LAN Configuration, Printer Sharing , Know...read more
  3. All over questions desk Stop support rela...read more

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Cognizant Desktop Support Engineer Interview Process

based on 6 interviews

1 Interview rounds

  • One-on-one Round
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Cognizant Desktop Support Engineer Salary
based on 215 salaries
₹1 L/yr - ₹5 L/yr
At par with the average Desktop Support Engineer Salary in India
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based on 31 reviews

4.0/5

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4.0

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3.9

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3.8

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