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Cognizant Desktop Support Engineer Interview Questions and Answers

Updated 25 Feb 2025

Cognizant Desktop Support Engineer Interview Experiences

6 interviews found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Aptitude questions and reasoning

Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.

    • Experienced in providing technical support for desktops, laptops, printers, and other peripherals

    • Proficient in diagnosing and resolving hardware and software issues

    • Skilled in setting up and configuring new equipment and software

    • Familiar with operating systems such as Windows and Mac OS

    • Exc

  • Answered by AI
  • Q2. Educational qualification
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

About the self introduction

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Desktop Support Engineer Interview Questions Asked at Other Companies

asked in HCLTech
Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IP ... read more
asked in HCLTech
Q2. Diffrence between router and switch? Differnce between TCP AND UD ... read more
asked in HCLTech
Q3. What is outlook?, how to configure outlook?
Q4. 1) What is Difference between shared printer and network printer?
Q5. Internet is not working, what are the troubleshooting option we h ... read more
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Aptitude Test 

There was a aptitude test for 1 hr.

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. All over questions desk Stop support related
  • Q2. Job related to desktop software testing

Interview Preparation Tips

Interview preparation tips for other job seekers - All werok from hardly certificate in company and good quality werok from company

Cognizant interview questions for designations

 Desktop & Laptop Support Engineer

 (1)

 Desktop Engineer

 (1)

 Engineer- Customer Support

 (1)

 Information Technology Support Engineer

 (1)

 Support Engineer

 (1)

 IT Engineer

 (3)

 FMS Engineer

 (1)

 Technical Support Engineer

 (6)

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Normal basic technical question and some simple aptitude question which anyone can solve.

Round 3 - HR 

(2 Questions)

  • Q1. What is difference b/w Hardware and software
  • Ans. 

    Hardware refers to physical components of a computer system, while software refers to programs and applications that run on the system.

    • Hardware includes components such as the CPU, motherboard, RAM, and hard drive.

    • Software includes programs such as Microsoft Office, web browsers, and antivirus software.

    • Hardware is tangible and can be physically touched, while software is intangible and cannot be touched.

    • Hardware can be...

  • Answered by AI
  • Q2. Where do you live. what is your favourate place to visit.
  • Ans. 

    I live in New York City. My favorite place to visit is Central Park.

    • I enjoy walking around the park and taking in the scenery

    • I love visiting the Central Park Zoo and seeing the animals

    • I often have picnics with friends and family on the Great Lawn

    • During the winter, I like to go ice skating at Wollman Rink

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Diont worry to much for interview the interview can be cleared my normalmprepration also.

Skills evaluated in this interview

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. About DOMAIN, About Active Directory, LAN Configuration, Printer Sharing , Knowledge about CMD .

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not Hesitate and Don't Panic.
Listen carefully the question .

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. A-Z in MySQL, programming languages(only concepts)

I applied via Campus Placement and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Basics about .Net and SQl server
  • Q2. What are triggers
  • Ans. 

    Triggers are database objects that automatically execute in response to certain events or changes in data.

    • Triggers are used to enforce business rules or data integrity.

    • They can be used to audit changes to data.

    • Triggers can be set to execute before or after an event, such as an insert, update, or delete operation.

    • They can be defined on tables, views, or schemas.

    • Examples of triggers include sending an email notification ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest. They prefer learnability over current knowledge

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self?

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have complete knowledge of your domain and you skill.

I applied via Naukri.com and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical questions on Microsoft .net/core Azure.

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was technical 1 and it's all about 30 minutes around, during interview interviewer ask sometimes baseless questions but interviewee should catch the trap and respond trick to the answer. Sometimes interviewer argued during his or her point how they are correct on their ask but advice to the interviewee not to get into the dispute/argument rest all is depend on the person who is taking an interview technically.
Some formality question may ask like tell me about yourself? what were you are doing so far?are you comfortable for something like in night shifts? etc to check your communication. I advise be honest with yourself on this questions so that you may avoid searching next job after immediately joining the next organisation. I also request don't say yes for sake of yes for the offer and based on that you search the next organisation during your notice period and finally you may drop all the less offered salaries organisations, believe me the offer which you have rejected that may help to the needy person and also maintain the trust in the IT industry if you are honest with yourself.

thanks and best of luck.

Cognizant Interview FAQs

How many rounds are there in Cognizant Desktop Support Engineer interview?
Cognizant interview process usually has 2 rounds. The most common rounds in the Cognizant interview process are Aptitude Test, One-on-one Round and Resume Shortlist.
How to prepare for Cognizant Desktop Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cognizant. The most common topics and skills that interviewers at Cognizant expect are Customer Service, End User Computing, OS Installation, Pharmacy and Windows System Administration.
What are the top questions asked in Cognizant Desktop Support Engineer interview?

Some of the top questions asked at the Cognizant Desktop Support Engineer interview -

  1. What is difference b/w Hardware and softw...read more
  2. About DOMAIN, About Active Directory, LAN Configuration, Printer Sharing , Know...read more
  3. All over questions desk Stop support rela...read more

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Cognizant Desktop Support Engineer Interview Process

based on 6 interviews

1 Interview rounds

  • One-on-one Round
View more
Cognizant Desktop Support Engineer Salary
based on 218 salaries
₹1 L/yr - ₹5 L/yr
At par with the average Desktop Support Engineer Salary in India
View more details

Cognizant Desktop Support Engineer Reviews and Ratings

based on 31 reviews

4.0/5

Rating in categories

4.0

Skill development

3.9

Work-life balance

3.4

Salary

3.8

Job security

4.0

Company culture

3.3

Promotions

3.8

Work satisfaction

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