Acma Computers Desktop Support Engineer L1 Interview Questions and Answers

Answers to common IT infrastructure questions

• Domain: A group of computers and devices on a network that share a common set of rules for access and security

• DNS: A system that translates domain names into IP addresses

• DHCP: A protocol that automatically assigns IP addresses to devices on a network

• Active Directory: A directory service that stores information about network resources and allows for centralized management of ...read more

The questions are related to Desktop Support Engineer L1 and involve AnyDesk remote control, Outlook configuration, and network printer installation.

• For AnyDesk remote control, download and install the software on both the local and remote computers, then use the provided ID to connect.

• For Outlook configuration, open the program and navigate to the account settings to add or modify email accounts.

• For network printer in...read more

The question is unclear and seems to be asking for multiple unrelated things.

• Repairing Windows OS involves various methods depending on the issue, such as using system restore, repairing startup, or reinstalling the OS.

• Data recovery from a laptop depends on the type of damage and the availability of backup. It can be done through software or by taking it to a professional data recovery service.

• Crimping a LAN cable invo...read more