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Acma Computers Desktop Support Engineer L1 Interview Questions and Answers

Updated 26 Dec 2022

Acma Computers Desktop Support Engineer L1 Interview Experiences

2 interviews found

I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. What is Domain? What is DNS? What is DHCP? What is Active Directory? What is CMOS battery? Backup types
  • Ans. 

    Answers to common IT infrastructure questions

    • Domain: A group of computers and devices on a network that share a common set of rules for access and security

    • DNS: A system that translates domain names into IP addresses

    • DHCP: A protocol that automatically assigns IP addresses to devices on a network

    • Active Directory: A directory service that stores information about network resources and allows for centralized management of ...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. System beep sound come error Blue dump error Hard disk error

Interview Preparation Tips

Topics to prepare for Acma Computers Desktop Support Engineer L1 interview:
  • Domain
  • DNS
  • IP Addressing
Interview preparation tips for other job seekers - Acma staff is good before John Sir leave ,now there are 2 person who is not good.i cant tell thr name.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. How many anydesk remote control How many Outlook Configuration How to Install Network Printer
  • Ans. 

    The questions are related to Desktop Support Engineer L1 and involve AnyDesk remote control, Outlook configuration, and network printer installation.

    • For AnyDesk remote control, download and install the software on both the local and remote computers, then use the provided ID to connect.

    • For Outlook configuration, open the program and navigate to the account settings to add or modify email accounts.

    • For network printer in...

  • Answered by AI
  • Q2. How to Repair Windows Os How many Laptop Data recover How many Lan Cable Crimping
  • Ans. 

    The question is unclear and seems to be asking for multiple unrelated things.

    • Repairing Windows OS involves various methods depending on the issue, such as using system restore, repairing startup, or reinstalling the OS.

    • Data recovery from a laptop depends on the type of damage and the availability of backup. It can be done through software or by taking it to a professional data recovery service.

    • Crimping a LAN cable invo...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - windows install and troubleshoot.
printer repair
Outlook Configuration
Firewall DHCP Release

Skills evaluated in this interview

Desktop Support Engineer L1 Interview Questions Asked at Other Companies

asked in Wipro
Q1. Which is the most comfortable Windows OS for you to work on? ...W ... read more
asked in Wipro
Q2. ...What do you understand by a Default Gateway? ...How can we tra ... read more
Q3. What will you do if you get a Beep sound and system is not turnin ... read more
Q4. What is Domain? What is DNS? What is DHCP? What is Active Directo ... read more
Q5. What is antivirus? Name some of the antivirus available in the ma ... read more

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Ask many type of question, I have 3 experience person dat why I can answer the question..
  • Q2. Which is the most comfortable Windows OS for you to work on? ...What is the use of DHCP? ...What is the basic use of DNS at workstations? ...What do you understand by a Default Gateway? ...How can we track...
  • Ans. 

    The most comfortable Windows OS for me to work on is Windows 10.

    • Windows 10 is user-friendly and has a familiar interface.

    • It offers improved security features compared to previous versions.

    • Windows 10 provides regular updates and compatibility with modern software.

    • It has a wide range of hardware and software support.

    • Windows 10 includes useful features like Cortana and virtual desktops.

  • Answered by AI
  • Q3. ...What do you understand by a Default Gateway? ...How can we track the path of the packet going to its destination?
  • Ans. 

    Default Gateway is the IP address of the router that connects a device to other networks. We can track packet path using Traceroute.

    • Default Gateway is the first point of contact for a device when it tries to connect to other networks.

    • It acts as a mediator between the device and other networks.

    • It helps in routing the traffic to the correct destination.

    • Traceroute is a tool that can be used to track the path of a packet g...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I am giving advice to everyone people before u go to interview, u should prepare yourself and be confident.

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. What is requiment for desktop Support engineer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am available 8 PM 10 AM
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. How many members are there in your family?
  • Q3. Why are you interested in this job?
Round 2 - Technical 

(3 Questions)

  • Q1. What is ip address? Explain the types of ip address?
  • Ans. 

    An IP address is a unique identifier assigned to devices on a network. There are two types of IP addresses: IPv4 and IPv6.

    • IP address stands for Internet Protocol address

    • It is a numerical label assigned to each device connected to a network

    • IPv4 addresses are 32-bit and represented in dotted decimal notation (e.g. 192.168.0.1)

    • IPv6 addresses are 128-bit and represented in hexadecimal notation (e.g. 2001:0db8:85a3:0000:000

  • Answered by AI
  • Q2. What is ping command?
  • Ans. 

    Ping command is a network utility used to test the reachability of a host on an Internet Protocol (IP) network.

    • Ping sends an ICMP echo request to the target host and waits for a response.

    • It measures the round-trip time for messages sent from the originating host to a destination computer.

    • It can also be used to determine the number of hops between two hosts.

    • Ping is commonly used to troubleshoot network connectivity issu

  • Answered by AI
  • Q3. What is antivirus? Name some of the antivirus available in the market?
  • Ans. 

    Antivirus is a software program designed to prevent, detect, and remove malicious software from a computer system.

    • Antivirus software scans files and directories for any malware or suspicious patterns.

    • It uses various techniques like signature-based detection, behavioral analysis, and heuristics to identify and remove viruses.

    • Some popular antivirus software in the market are Norton, McAfee, Kaspersky, Avast, and AVG.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - you have to be confident and try to speak more in English.

Skills evaluated in this interview

I applied via Naukri.com

Round 1 - Technical 

(2 Questions)

  • Q1. What is different between POP ,&IMAP
  • Ans. 

    POP and IMAP are email protocols used for retrieving emails from a mail server.

    • POP downloads emails from the server to the local device and deletes them from the server.

    • IMAP syncs emails between the server and the local device, allowing access to emails from multiple devices.

    • POP is a one-way communication protocol while IMAP is a two-way communication protocol.

    • POP is less secure than IMAP as it doesn't support encrypti...

  • Answered by AI
  • Q2. What is share the troubleshooting Outlook
  • Ans. 

    Sharing the troubleshooting steps for resolving Outlook issues

    • Document the issue and steps taken to troubleshoot

    • Share the troubleshooting steps with the team or supervisor

    • Collaborate with other team members to resolve the issue

    • Provide feedback on the effectiveness of the troubleshooting steps

    • Continuously update the troubleshooting steps for future reference

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What is different between network and Networking
  • Ans. 

    Network refers to a group of interconnected devices, while networking refers to the process of connecting these devices.

    • Network is a noun, while networking is a verb.

    • Network refers to the physical or logical connections between devices, while networking refers to the process of establishing and maintaining those connections.

    • Examples of network devices include routers, switches, and servers, while examples of networking...

  • Answered by AI
  • Q2. What is switching and routing
  • Ans. 

    Switching and routing are two fundamental concepts in computer networking.

    • Switching is the process of forwarding data packets between devices on the same network.

    • Routing is the process of forwarding data packets between different networks.

    • Switches operate at the data link layer of the OSI model, while routers operate at the network layer.

    • Switches use MAC addresses to forward packets, while routers use IP addresses.

    • Exam...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills not matter but knowledge is very important

Skills evaluated in this interview

I applied via Company Website and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Why do you want to work for us?
  • Q3. Why you left your previous job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Most important tips for interview
Try to speak yourself before interview
Don't hesitate
Don't nervous
Speak confidently
Prepare well before your interview

I applied via Approached by Company and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Explain about DHCP,DNS,OSI MODEL and different between ost. , pst. In Outlook
  • Ans. 

    Explanation of DHCP, DNS, OSI model, and difference between OST and PST in Outlook.

    • DHCP (Dynamic Host Configuration Protocol) assigns IP addresses to devices on a network.

    • DNS (Domain Name System) translates domain names into IP addresses.

    • OSI (Open Systems Interconnection) model is a conceptual framework for network communication.

    • OST (Offline Storage Table) is a file format used by Outlook to store offline copies of ema...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self, salary expectations, location preference about wipro

Interview Preparation Tips

Interview preparation tips for other job seekers - Naukri helped me a lot go with Naukri portal for job 💯 pakka

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. General knowledge about personal life n expectation
Round 3 - Technical 

(1 Question)

  • Q1. Strong on technical Skills

Interview Preparation Tips

Topics to prepare for Wipro Desktop Support Engineer L1 interview:
  • Desktop Support
  • CCNA
Interview preparation tips for other job seekers - Wear formal properly, shape your beard, professional hairstyle, maintain your self mentally n outside to

I was interviewed in Aug 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Am a fresher please select quick ly

Interview Preparation Tips

Topics to prepare for Infosys Desktop Support Engineer L1 interview:
  • Cloud Computing
Interview preparation tips for other job seekers - Am a fresher please select quick ly
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Acma Computers Interview FAQs

How many rounds are there in Acma Computers Desktop Support Engineer L1 interview?
Acma Computers interview process usually has 2-3 rounds. The most common rounds in the Acma Computers interview process are Resume Shortlist, Technical and HR.
What are the top questions asked in Acma Computers Desktop Support Engineer L1 interview?

Some of the top questions asked at the Acma Computers Desktop Support Engineer L1 interview -

  1. What is Domain? What is DNS? What is DHCP? What is Active Directory? What is CM...read more
  2. How many anydesk remote control How many Outlook Configuration How to Install N...read more
  3. How to Repair Windows Os How many Laptop Data recover How many Lan Cable Crimp...read more

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Acma Computers Desktop Support Engineer L1 Interview Process

based on 1 interview

Interview experience

4
  
Good
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Acma Computers Desktop Support Engineer L1 Salary
based on 16 salaries
₹2.5 L/yr - ₹3 L/yr
22% more than the average Desktop Support Engineer L1 Salary in India
View more details

Acma Computers Desktop Support Engineer L1 Reviews and Ratings

based on 4 reviews

3.1/5

Rating in categories

3.1

Skill development

3.3

Work-life balance

3.5

Salary

3.1

Job security

3.3

Company culture

3.1

Promotions

3.1

Work satisfaction

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