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CGS

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3.5

based on 142 Reviews

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CGS Technical Support Agent Interview Questions and Answers

Updated 23 Nov 2020

CGS Technical Support Agent Interview Experiences

1 interview found

Technical Support Agent Interview Questions & Answers

user image Anonymous

posted on 11 Nov 2020

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. I was asked personal introduction.
    • Add your answer
  • Q2. Do you have idea about technical, what do you know about technical, I am not able to access my system what do I do,
    • Add your answer
  • Q3. What is BSOD, how do you resolve.
  • Ans. 

    BSOD stands for Blue Screen of Death. It is an error screen displayed on Windows operating systems when a system error occurs.

    • BSOD is caused by hardware or software issues

    • To resolve, try restarting the computer

    • Check for any recent hardware or software changes

    • Run a virus scan and update drivers

    • If problem persists, seek professional help

    • Answered by AI
    Add your answer
  • Q4. Why technical process.
    • Add your answer
  • Q5. Why CGS
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I started with my introduction.
Gave brief answer to asked question.
Told about technical skills and my interest towards technical process.

Skills evaluated in this interview

Top trending discussions

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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Interview questions from similar companies

Calling Agent Interview Questions & Answers

Wipro user image Anonymous

posted on 4 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What was the last trip and explain for 1min
    • Add your answer
  • Q2. Last trip : iam very happy to visit south india. It was a great trip with my friends, I was so excited as it was our first trip w my friends. The environment was so peaceful with all the temples and the hi...
    • Add your answer
  • Q3. Why you left your last Job?
    • Add your answer

Calling Agent Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 10 Jan 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self ? speak any topic for 2 mins?
    • Add your answer
Round 2 - Assignment 

Chat with robot and give the following information regarding topics

Round 3 - One-on-one 

(1 Question)

  • Q1. Discussion related to your job
    • Add your answer

Agent Interview Questions & Answers

Accenture user image Anonymous

posted on 13 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Accenture and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Based on our Resume like self Introduction, educational detalis and our interests
    • Add your answer
  • Q2. Based on our Resume like self introduction, educational details and our interests
    • Add your answer
Round 3 - Situational 

(1 Question)

  • Q1. General Questions like solving the situations
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while you speak do not get nervous and answer fluently be motivated
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CGS Interviews By Designations

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based on 1 CGS interview
Recruitment Consultant
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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CGS Technical Support Agent Salary
based on 11 salaries
₹1.8 L/yr - ₹3.1 L/yr
20% less than the average Technical Support Agent Salary in India
View more details
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