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CGS Technical Support Agent Interview Questions and Answers
CGS Technical Support Agent Interview Experiences
1 interview found
I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 4 interview rounds.
Interview Questionnaire
5 Questions
- Q1. I was asked personal introduction.
- Q2. Do you have idea about technical, what do you know about technical, I am not able to access my system what do I do,
- Q3. What is BSOD, how do you resolve.
- Ans.
BSOD stands for Blue Screen of Death. It is an error screen displayed on Windows operating systems when a system error occurs.
BSOD is caused by hardware or software issues
To resolve, try restarting the computer
Check for any recent hardware or software changes
Run a virus scan and update drivers
If problem persists, seek professional help
- Q4. Why technical process.
- Q5. Why CGS
Interview Preparation Tips
Gave brief answer to asked question.
Told about technical skills and my interest towards technical process.
Skills evaluated in this interview
Top trending discussions
Interview questions from similar companies
I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.
(3 Questions)
- Q1. What was the last trip and explain for 1min
- Q2. Last trip : iam very happy to visit south india. It was a great trip with my friends, I was so excited as it was our first trip w my friends. The environment was so peaceful with all the temples and the hi...
- Q3. Why you left your last Job?
Calling Agent Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 10 Jan 2024
(1 Question)
- Q1. Tell me about your self ? speak any topic for 2 mins?
Chat with robot and give the following information regarding topics
(1 Question)
- Q1. Discussion related to your job
Selected
I applied via Accenture and was interviewed before Jan 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Based on our Resume like self Introduction, educational detalis and our interests
- Q2. Based on our Resume like self introduction, educational details and our interests
(1 Question)
- Q1. General Questions like solving the situations
Interview Preparation Tips
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CGS Interviews By Designations
- CGS Technical Support Engineer Interview Questions
- CGS Customer Support Executive Interview Questions
- CGS Software Developer Interview Questions
- CGS Chat and Email Support Executive Interview Questions
- CGS Customer Care Executive Interview Questions
- CGS Customer Service Associate Interview Questions
- CGS Desktop Support Engineer L1 Interview Questions
- CGS HR Recruiter Interview Questions
- Show more
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