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Sutherland Global Services
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Sutherland Global Services Calling Agent Interview Questions and Answers
Sutherland Global Services Calling Agent Interview Experiences
1 interview found
(1 Question)
- Q1. Tell me about your self ? speak any topic for 2 mins?
Chat with robot and give the following information regarding topics
(1 Question)
- Q1. Discussion related to your job
Top trending discussions
Interview questions from similar companies
(2 Questions)
- Q1. What is permission set and profiles
- Ans.
Permission sets and profiles are used in Salesforce to control access to objects, fields, and records.
Permission sets are used to grant additional permissions to specific users or groups beyond what is already defined in their profiles.
Profiles are used to define the baseline permissions and settings for a user or group.
Permission sets can be assigned to users in addition to their profile to give them access to specifi...
- Q2. Explain the End to End process of loan origination
- Ans.
Loan origination process involves application, underwriting, approval, and funding stages.
Customer submits loan application with required documents
Lender reviews application for completeness and accuracy
Underwriting process assesses borrower's creditworthiness and risk
Loan approval or denial decision is made based on underwriting results
Funding stage involves disbursing approved loan amount to borrower
Skills evaluated in this interview
I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.
60 mins aptitude and reasoning and java syntax questions
Senior Quality Analyst Interview Questions & Answers
Publicis Sapient
Anonymous
posted on 27 Oct 2023
(1 Question)
- Q1. Difference between Defect masking and Cascading
- Ans.
Defect masking occurs when a major defect hides a minor defect, while cascading is when one defect triggers multiple defects.
Defect masking occurs when a major defect prevents the detection of a minor defect.
Cascading is when one defect triggers a series of other defects.
Defect masking can lead to overlooking important issues, while cascading can result in a chain reaction of defects.
Example of defect masking: A critic...
(1 Question)
- Q1. Test cases on eCommerce platform
- Ans.
Test cases for eCommerce platform
Verify user can successfully add items to cart
Test checkout process with different payment methods
Check for proper error messages when entering invalid information
Test search functionality for products
Verify discounts and promotions are applied correctly
Skills evaluated in this interview
Senior Quality Analyst Interview Questions & Answers
Hewlett Packard Enterprise
Anonymous
posted on 29 Sep 2023
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 2 interview rounds.
(4 Questions)
- Q1. Explanation the previous project.
- Q2. Rolls & responsibility.
- Q3. Defect tracking tool
- Q4. Assumption question
Interview Preparation Tips
- Concept of manual & automation
- Positive attitude
- Manual Testing
- UAT
- Regression Testing
- Functional Testing
Sudha sri
I applied via Company Website and was interviewed in Jun 2022. There were 3 interview rounds.
A topic about course in IT and communication
(2 Questions)
- Q1. What is your last job
- Q2. What is your last salary
- Ans. My salary 2 lacs per year
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Sep 2022. There were 4 interview rounds.
Basic English Grammar
(1 Question)
- Q1. Previous job details
(1 Question)
- Q1. Previous job details, expectations etc.
Interview Preparation Tips
I applied via Walk-in and was interviewed before Apr 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Simply denial questions
Interview Preparation Tips
Sutherland Global Services Interview FAQs
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Sutherland Global Services Interviews By Designations
- Sutherland Global Services Associate Interview Questions
- Sutherland Global Services Customer Service Associate Interview Questions
- Sutherland Global Services Customer Service Executive Interview Questions
- Sutherland Global Services Non Voice Process Associate Interview Questions
- Sutherland Global Services Senior Associate Interview Questions
- Sutherland Global Services Customer Care Executive Interview Questions
- Sutherland Global Services Non Voice Customer Care Executive Interview Questions
- Sutherland Global Services NON Voice Process Interview Questions
- Show more
Interview Questions for Popular Designations
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Interview Questions from Similar Companies
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Sutherland Global Services Calling Agent Reviews and Ratings
based on 1 review
Rating in categories
|
Associate
2.3k
salaries
|  ₹1.1 L/yr - ₹7.4 L/yr |
|
Senior Associate
1.8k
salaries
| ₹1.8 L/yr - ₹7.8 L/yr |
|
Customer Service Associate
1.6k
salaries
| ₹1.2 L/yr - ₹5.8 L/yr |
|
Associate Manager
841
salaries
| ₹4.3 L/yr - ₹13.5 L/yr |
|
Process Associate
645
salaries
| ₹1.4 L/yr - ₹5.2 L/yr |
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