Tele Calling Officer
Tele Calling Officer Interview Questions and Answers
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Q1. How bank earn profit and how it performs core functions
Banks earn profit through interest on loans, fees, and investments. They perform core functions like accepting deposits, providing loans, and facilitating payments.
Banks earn profit through interest on loans and investments
They also earn fees for services like account maintenance and transactions
Core functions include accepting deposits from customers
Providing loans to individuals and businesses
Facilitating payments and transfers through various channels
Q2. How do you reverse a string ?
To reverse a string, you can iterate through the characters of the string and build a new string in reverse order.
Iterate through the characters of the string from end to start
Append each character to a new string in reverse order
Return the reversed string
Q3. What's your qualificatio
I have a Bachelor's degree in Business Administration and 2 years of experience in tele calling.
Bachelor's degree in Business Administration
2 years of experience in tele calling
Proficient in communication skills
Ability to handle customer queries and complaints
Experience in using CRM software
Q4. What do you know by NBFC
NBFC stands for Non-Banking Financial Company, which are financial institutions that provide banking services without meeting the legal definition of a bank.
NBFCs cannot accept demand deposits like banks
They provide credit facilities, loans, and investments
They are regulated by the Reserve Bank of India (RBI)
Examples of NBFCs include Bajaj Finance, Muthoot Finance, and L&T Finance
Q5. What is the insurance??
Insurance is a financial protection plan that provides coverage for unexpected events or expenses.
Insurance is a contract between an individual or organization and an insurance company.
The individual or organization pays a premium in exchange for financial protection against specified risks.
Types of insurance include health, life, auto, home, and travel insurance.
Insurance helps mitigate financial losses and provides peace of mind in case of emergencies or accidents.
Q6. What is a work?
Work is an activity that involves effort and produces a result.
Work is any activity that requires physical or mental effort.
It can be paid or unpaid, and can be done individually or in a group.
The result of work can be tangible, such as a product or service, or intangible, such as knowledge or skills.
Examples of work include cooking, cleaning, writing, teaching, and customer service.
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Q7. What is selling?
Selling is the process of persuading a potential customer to buy a product or service by highlighting its benefits and value.
Identifying customer needs and preferences
Presenting product or service features and benefits
Handling objections and concerns
Closing the sale by asking for the purchase
Building relationships for repeat business
Examples: pitching a new software solution to a business, convincing a customer to upgrade their phone plan
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