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CGS Interview Questions and Answers

Updated 17 Feb 2025

CGS Interview Experiences

Popular Designations

25 interviews found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Job Portal and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. More than technology,a senior recruiter asks where you stay which gali you stay,which temple is near by,what your husband do,getting into more personal and final he will ask your janam kundali and tell you...
Round 3 - One-on-one 

(1 Question)

  • Q1. Senior recruiter will ask more personal questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Girls and ladies please don't join this company as it is more into priest kinda,they check your caste,class rather your hardwork it seems. This so called senior recruiter totally flirts with you if you are single,divorce,seperarated and also heard his eyes rolls on always girls upper part,no matter whatever she is wearing. I heard after complaining also higher authorities didn't taken the action. Now you people only imagine how is it safe for a girl to work in that disgusting atmosphere. And in any MNC company if the complain is raised the higher authority should take an action but still they kept him then think what kinda company is this. INDIA HR cgs is worst the worst. They are not giving you secured job,HR are saving there job to close that position and you are bakra,who will be paid with very less salary comparative outside and also you are treated like a dog. Think twice thrice to take the decision.

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (217)

I applied via Naukri.com and was interviewed in Oct 2022. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous company experiences and about roles and responsibilities.
  • Q2. Salary discussion and some basic formalities for onboarding
  • Q3. What kind of basic problems are there in a laptop or a desktop? What are the parts available in a desktop? About os related issues or some networking related query.
  • Ans. 

    Basic problems in laptops/desktops, desktop parts, OS and networking issues.

    • Basic problems: slow performance, overheating, hardware failure, software issues

    • Desktop parts: motherboard, CPU, RAM, hard drive, power supply, graphics card

    • OS issues: installation, updates, compatibility, driver issues

    • Networking issues: connectivity, speed, security

  • Answered by AI

Interview Preparation Tips

Topics to prepare for CGS Technical Support Engineer interview:
  • Device Drivers
  • Operating Systems
  • Computer Hardware
  • Network Engineering
Interview preparation tips for other job seekers - Enjoy the time and friendship you get inside organisation. Team leader and L2 are quite awesome but need to ask more query about process to learn new things for level up.

Skills evaluated in this interview

Top CGS Technical Support Engineer Interview Questions and Answers

Q1. What are the typed of software that we use on our systems
View answer (2)

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
-

I appeared for an interview in Nov 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Strong appitude knowledge is required.

Round 3 - Technical 

(1 Question)

  • Q1. String , arrays, oops

Interview Preparation Tips

Interview preparation tips for other job seekers - Have strong basic concepts.

Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the array. Example: Input: array = [34, -50, 42, 14, -5, 86] Output: 137 Explanation: The maximum sum is... read more
View answer (43)

I applied via Naukri.com and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic technical questions which you can give on mobile

Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction, any experience in tech support if you have beef, education background, technical questions, why do you want to join cgs. Tip just be confident
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion. Salary negotiation skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Before giving interview get some good knowledge about tech support and tech interview Q and A .

Desktop Support Engineer L1 Interview Questions asked at other Companies

Q1. Which is the most comfortable Windows OS for you to work on? ...What is the use of DHCP? ...What is the basic use of DNS at workstations? ...What do you understand by a Default Gateway? ...How can we track the path of the packet going to it... read more
View answer (2)

CGS interview questions for popular designations

 Technical Support Engineer

 (4)

 Customer Support Executive

 (2)

 Software Developer

 (2)

 Operations Associate

 (1)

 Customer Service Associate

 (1)

 Software Engineer

 (1)

 Customer Care Executive

 (1)

 Technical Support Executive

 (1)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self details and experience.
  • Q2. Regarding experience and technical questions for OS
Round 3 - One-on-one 

(2 Questions)

  • Q1. Final face to face with manager round.
  • Q2. * Technical questions regarding OS. * Troubleshooting steps. * software installation.

Interview Preparation Tips

Topics to prepare for CGS Technical Support Executive interview:
  • Operating Systems
  • Troubleshooting
  • Hardware Troubleshooting

Technical Support Executive Interview Questions asked at other Companies

Q1. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar 4.what is task manager 5.How to make partition in hard drive 6. How to activate windows
View answer (2)
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
No response

I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Hard to carack the the interview

Round 2 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Introducing your self

Operations Associate Interview Questions asked at other Companies

Q1. How do you get use to bulk of invoices comes at a time and how do you work on it
View answer (7)

Jobs at CGS

View all

I applied via Walk-in and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell about yourself!?
  • Q2. Tell any topic!?
  • Ans. 

    The benefits of meditation

    • Reduces stress and anxiety

    • Improves focus and concentration

    • Increases self-awareness

    • Promotes emotional well-being

    • Enhances immune system function

  • Answered by AI
  • Q3. What are the hardware components of a computer?
  • Ans. 

    Hardware components of a computer include CPU, RAM, hard drive, motherboard, power supply, and peripherals.

    • CPU (Central Processing Unit) is the brain of the computer

    • RAM (Random Access Memory) stores data temporarily for quick access

    • Hard drive stores data permanently

    • Motherboard connects all the components together

    • Power supply provides power to the components

    • Peripherals include keyboard, mouse, monitor, and printer

  • Answered by AI
  • Q4. What do you know about this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - At the first there was a typing and some general knowledge test.later they took f2f interview asking about yourself and picked some topics to tell
That they're testing your communication skills

Skills evaluated in this interview

Voice Process Executive Interview Questions asked at other Companies

Q1. How to solve a problem of customer
View answer (7)

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Good

Round 3 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
  • Q3. Why are you looking for a change?
  • Q4. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (42)

I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.

Round 1 - Assignment 

In 1st round, they checked typing speed, customer handling skills, psychology test

Round 2 - Technical 

(2 Questions)

  • Q1. Just basic questions related to Hardware components
  • Q2. What are the hardware components
  • Ans. 

    Hardware components are physical parts of a computer system that can be seen and touched.

    • Central Processing Unit (CPU)

    • Random Access Memory (RAM)

    • Hard Disk Drive (HDD)

    • Solid State Drive (SSD)

    • Motherboard

    • Power Supply Unit (PSU)

    • Graphics Processing Unit (GPU)

    • Sound Card

    • Network Interface Card (NIC)

    • Optical Drive

  • Answered by AI
Round 3 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - They want communication skill and confidence to handle customer

Skills evaluated in this interview

Top CGS Technical Support Engineer Interview Questions and Answers

Q1. What are the typed of software that we use on our systems
View answer (2)

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)

HR Recruiter Interview Questions & Answers

user image Anonymous

posted on 7 Mar 2022

I applied via Referral and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Where do you see yourself in 5 years?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just talk honestly and properly.

HR Recruiter Interview Questions asked at other Companies

Q1. You have huge target. And evil mseb wants loadsheeding,power cut. How you can convince your mentor to help you to finish mails and calls
View answer (2)

CGS Interview FAQs

How many rounds are there in CGS interview?
CGS interview process usually has 2-3 rounds. The most common rounds in the CGS interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for CGS interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CGS. The most common topics and skills that interviewers at CGS expect are International Voice Process, Communication Skills, Technical Support, SQL and English.
What are the top questions asked in CGS interview?

Some of the top questions asked at the CGS interview -

  1. What are the typed of software that we use on our syst...read more
  2. What kind of basic problems are there in a laptop or a desktop? What are the pa...read more
  3. How would you troubleshoot a PC which is overheating and shutting dow...read more
How long is the CGS interview process?

The duration of CGS interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

CGS Interview Process

based on 18 interviews

Interview experience

3.4
  
Average
View more

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CGS Reviews and Ratings

based on 145 reviews

3.5/5

Rating in categories

3.3

Skill development

3.2

Work-life balance

3.2

Salary

3.1

Job security

3.2

Company culture

3.0

Promotions

3.1

Work satisfaction

Explore 145 Reviews and Ratings
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