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posted on 21 Sep 2024
I handle clients by building strong relationships, understanding their needs, and providing excellent customer service.
Listen actively to clients to understand their needs and concerns
Communicate clearly and effectively to address any issues or questions
Provide personalized solutions and follow up to ensure client satisfaction
Build trust and rapport through consistent and reliable service
Handle any complaints or challe
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I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.
I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.
Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...
To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.
Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...
I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.
posted on 18 Sep 2021
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.
I applied via Campus Placement and was interviewed before Oct 2020. There were 7 interview rounds.
I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.
I applied via Referral and was interviewed before Apr 2022. There were 3 interview rounds.
Fluency
Typing
Memory
I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 5 interview rounds.
I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often choose BPO to reduce costs, improve efficiency, and focus on their core competencies.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Example...
I applied via Website and was interviewed in Sep 2023. There were 3 interview rounds.
based on 1 interview
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