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IntouchCX International Voice Process Executive Interview Questions and Answers

Updated 4 Oct 2023

IntouchCX International Voice Process Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Communication test
  • Q2. Just a minute session on any topic of our choice
Round 3 - Technical 

(2 Questions)

  • Q1. Typing speed test
  • Q2. Grammar and punctuation check
Round 4 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Why should we hire you?

Interview Preparation Tips

Topics to prepare for IntouchCX International Voice Process Executive interview:
  • customer support
  • international bpo
Interview preparation tips for other job seekers - Be confident in the final round and make sure to impress the manager and at the end of the session you can negotiate with the package

International Voice Process Executive Jobs at IntouchCX

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Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Random topic women empowerment
Round 2 - Harver Voice assessment 

(1 Question)

  • Q1. Last 3 questions were regarding vedio record 1. Person who impact your life 2. COVID situation 3.biggest mistake in your life

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills should be good and should talk slow while virtual interview
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Online education
  • Q2. About family background
  • Q3.  They tell to explain product
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Basic harver test it is very easy

Round 2 - One-on-one 

(1 Question)

  • Q1. Asking about self and one topic
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion
Round 4 - Versant 

(1 Question)

  • Q1. Exam a smalla exam

Interview Preparation Tips

Interview preparation tips for other job seekers - I am not selected 😭
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Company Website and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction to test your communication.
  • Q2. Tell me about yourself in short and sweet mammers
Round 3 - One-on-one 

(1 Question)

  • Q1. Any random topic you need speak about 2mins
  • Ans. 

    I will talk about the impact of social media on mental health.

    • Social media can contribute to feelings of inadequacy and low self-esteem

    • Excessive use of social media can lead to anxiety and depression

    • Cyberbullying on social media platforms can have serious consequences for mental health

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Omega Healthcare Voice Process Executive interview:
  • Communication Skills
  • English
Interview preparation tips for other job seekers - Have a good communication skills and build confidence
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Depends on our resume and self introduction.
  • Q2. Self introduction
  • Q3. Previous company position related
  • Q4. Why you left that company
Round 3 - Aptitude Test 

Maths related and typing test

Round 4 - Behavioral 

(1 Question)

  • Q1. Related to previous company
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction Job title
  • Q2. Self introduction Job title Customer service how to explain

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer service
Good communications
People's can useful

I applied via Recruitment Consultant and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What are the three requisites for customer service executive?
  • Ans. 

    The three requisites for a customer service executive are communication skills, problem-solving abilities, and empathy.

    • Excellent communication skills to understand and address customer concerns

    • Strong problem-solving abilities to resolve issues efficiently

    • Empathy towards customers to build trust and rapport

    • Ability to remain calm and patient in stressful situations

    • Knowledge of the product or service being offered

    • Ability ...

  • Answered by AI
  • Q2. What is bpo?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party provider.

    • BPO is a cost-effective way for companies to handle non-core business functions such as customer service, technical support, and data entry.

    • It allows companies to focus on their core competencies and improve efficiency.

    • Examples of BPO services include call centers, back-office operations, and accou...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It will be a casual first round, be cool and answer to the simple questions...

I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. They only ask
  • Q2. Tell me about your self
  • Q3. Why do you wanna join bpo industry
  • Q4. Something about current affair

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and you will get a job easily
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction About college life About Hyderabad traffic
Round 3 - One-on-one 

(1 Question)

  • Q1. How can u manage your day by day life?

IntouchCX Interview FAQs

How many rounds are there in IntouchCX International Voice Process Executive interview?
IntouchCX interview process usually has 4 rounds. The most common rounds in the IntouchCX interview process are Resume Shortlist, HR and Technical.
How to prepare for IntouchCX International Voice Process Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are International Voice Process, international bpo, international process, voice process and international call center.
What are the top questions asked in IntouchCX International Voice Process Executive interview?

Some of the top questions asked at the IntouchCX International Voice Process Executive interview -

  1. Just a minute session on any topic of our cho...read more
  2. Grammar and punctuation ch...read more
  3. Communication t...read more

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IntouchCX International Voice Process Executive Salary
based on 5 salaries
₹2 L/yr - ₹3.5 L/yr
10% less than the average International Voice Process Executive Salary in India
View more details

IntouchCX International Voice Process Executive Reviews and Ratings

based on 2 reviews

4.6/5

Rating in categories

4.0

Skill development

4.0

Work-Life balance

3.0

Salary & Benefits

2.0

Job Security

5.0

Company culture

3.0

Promotions/Appraisal

5.0

Work Satisfaction

Explore 2 Reviews and Ratings
International Voice Process Executive

Hyderabad / Secunderabad

0-5 Yrs

₹ 2.25-3.75 LPA

International Voice Process Executive

Bangalore / Bengaluru

1-6 Yrs

₹ 2.25-4 LPA

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