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I was interviewed in Jul 2024.
I have gained valuable customer service skills through my previous roles in hospitality.
Worked in customer-facing roles in the hospitality industry
Handled guest inquiries and resolved issues effectively
Received positive feedback from guests for excellent service
Trained new staff on customer service best practices
Harvar voice assessment.
In the next 5 years, I see myself growing within the company, taking on more responsibilities, and potentially moving into a managerial role.
Continuing to excel in my current role as a Front Office Executive
Participating in leadership development programs to enhance my skills
Building strong relationships with colleagues and clients to further my career
Working towards becoming a Front Office Manager or similar position
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I will handle customers by actively listening to their concerns, empathizing with their situation, and providing prompt and effective solutions.
Actively listen to customers to understand their needs and concerns
Show empathy and understanding towards customers' situations
Provide prompt and effective solutions to address customers' issues
Maintain a positive and professional attitude throughout the interaction
Follow up wi
I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.
Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.
Conducted a thorough analysis of existing processes and identified areas for improvement
Developed and implemented a new system for tracking and resolving customer issues
Trained customer service team on new process and provided ongoing support
Monitored and evaluated the effectiveness of the new process through regular feedback and data a...
I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.
I applied via Naukri.com and was interviewed in Apr 2020. There were 3 interview rounds.
I applied via Referral and was interviewed before Oct 2019. There were 5 interview rounds.
I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.
based on 1 interview
Interview experience
based on 2 reviews
Rating in categories
Customer Service Professional
754
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Executive
492
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Representative
393
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Support Executive
239
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Lead
219
salaries
| ₹0 L/yr - ₹0 L/yr |
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