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Premium Employer

iEnergizer

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4.6

based on 22.9k Reviews

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iEnergizer Technical Support Engineer Interview Questions and Answers

Updated 17 Jun 2024

iEnergizer Technical Support Engineer Interview Experiences

3 interviews found

Technical Support Engineer Interview Questions & Answers

Anonymous

posted on 17 Jun 2024

Interview experience

Bad

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Assignment

How did you spend your last day

Round 2 - HR

(2 Questions)

Q1. Why should we hire you

Add your answer

Q2. Tell me about yourself

Add your answer

Technical Support Engineer Interview Questions & Answers

Anonymous

posted on 31 Oct 2022

I applied via Naukri.com and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(1 Question)

Q1. How many experience Where are before work All about your previous job experience

Add your answer

Round 3 - Technical

(2 Questions)

Q1. Related Electricals equipment like Power plant , Battery bank connection, how can gate 48volt dc supply AC supply connection Earthing related

Add your answer

Q2. MCB related AC & DC supply Relay Telecom related questions like which supply use in telecom equipment UPS supply Rectifier working principle

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you experience job experience related to you apply job then don't need any advice

Technical Support Engineer Interview Questions & Answers

Anonymous

posted on 5 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - One-on-one

(1 Question)

Q1. Questions were asked about the things mentioned in the CV mainly about the projects, and hobbies.

Add your answer

Round 2 - Technical

(1 Question)

Q1. About the thermostat, the refrigeration cycle.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous. Be confident and you are good to go.

What people are saying about iEnergizer

View All

a quality analyst

Looking for at least 7 lakhs per annum

Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.

Got a question about iEnergizer?

Ask anonymously on communities.

Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 7 Mar 2022

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical

(1 Question)

Q1. Active directory domain service

Ans.

Active Directory Domain Services (AD DS) is a Microsoft service that provides centralized authentication and authorization for Windows-based computers.

AD DS stores information about network resources such as user accounts, computers, and printers.
It allows administrators to manage and secure network resources from a single location.
AD DS uses a hierarchical structure of domains and forests to organize resources.
It supp...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communications and technical skills

Software Engineer Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 17 May 2021

Interview Questionnaire

1 Question

Q1. To develop a product catalogue in core Java using Maven.

Add your answer

Software Engineer Interview Questions & Answers

Concentrix Corporation

Bhargavi Avula

posted on 14 Aug 2021

Interview Questionnaire

1 Question

Q1. Manual and SQL based questions... practical questins,like writing queries test cases etc.

Add your answer

Technical Support Engineer Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 9 Mar 2021

Interview Questionnaire

3 Questions

Q1. OSI

Add your answer

Q2. ADDS

Add your answer

Q3. Registery

Add your answer

Technical Support Engineer Interview Questions & Answers

Infosys BPM

Anonymous

posted on 31 Aug 2021

I applied via Recruitment Consultant and was interviewed before Aug 2020. There were 6 interview rounds.

Interview Questionnaire

2 Questions

Q1. What is RAM and ROM

Ans.

RAM stands for Random Access Memory and is a type of computer memory that is volatile and used for temporary storage. ROM stands for Read-Only Memory and is a type of computer memory that is non-volatile and used for permanent storage.

RAM is used to store data that is actively being used by the computer's operating system and applications.
RAM is faster to read from and write to compared to other types of storage.
Exampl...

Answered by AI

View 1 more answer

Q2. Write a quick essay and JAM

Ans.

Technical Support Engineer is responsible for providing assistance and resolving technical issues.

Provide technical assistance to customers via phone, email, or chat
Troubleshoot and resolve hardware and software issues
Document and track customer issues and resolutions
Collaborate with other teams to escalate and resolve complex problems
Train customers on product usage and troubleshooting techniques

Answered by AI

View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - One should be much confident and calm, Not being in hurry would be an advantage.
It lasted for 30 mins and all 3 rounds were done in few minutes.
Keep all the points on CV ready ..They may thoroughly ask about each word.

Skills evaluated in this interview

Senior Software Engineer Interview Questions & Answers

Teleperformance

Anonymous

posted on 1 Aug 2020

I applied via Recruitment Consultant and was interviewed in Feb 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Questions related to efficient and optimized programming from front end technologies as well as back end

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - One should keep their basics clear and be conceptually strong. Try to explore new grounds as much as possible to write efficent and optimized programs whether it's front end or back end

Software Engineer Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 5 Jul 2020

I applied via Recruitment Consultant and was interviewed in Jan 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. I have attended as full stack developer and I have been asked questions on springs and java .

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and try to answer with elaborated explanation. Answer the questions as per your previous experiences.

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Technical Support Engineer interview?

iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are Technical, HR and One-on-one Round.

How to prepare for iEnergizer Technical Support Engineer interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Client Interaction, Client Servicing, Client Support, Communication Skills and Customer Service.

What are the top questions asked in iEnergizer Technical Support Engineer interview?

Some of the top questions asked at the iEnergizer Technical Support Engineer interview -

Related Electricals equipment like Power plant , Battery bank connection, how c...read more
MCB related AC & DC supply Relay Telecom related questions like which supply us...read more
About the thermostat, the refrigeration cyc...read more

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iEnergizer Technical Support Engineer Interview Process

based on 2 interviews

Interview experience

Average

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iEnergizer Technical Support Engineer Salary

based on 224 salaries

₹1.6 L/yr - ₹5.5 L/yr

34% less than the average Technical Support Engineer Salary in India

View more details

iEnergizer Salaries in India

Customer Service Executive 2.3k salaries	₹0.9 L/yr - ₹6 L/yr
Senior Executive 1.8k salaries	₹1.2 L/yr - ₹7 L/yr
Customer Care Executive 1.5k salaries	₹1 L/yr - ₹6 L/yr
Customer Support Executive 1.2k salaries	₹1.1 L/yr - ₹6 L/yr
Senior Customer Service Executive 1.2k salaries	₹1.1 L/yr - ₹6.6 L/yr