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Infosys BPM Technical Support Engineer Interview Questions and Answers
Infosys BPM Technical Support Engineer Interview Experiences
5 interviews found
I applied via Naukri.com and was interviewed in Aug 2023. There were 2 interview rounds.
(7 Questions)
- Q1. About network related Am coordinating with field engineers and also service providers to resolve network issue. If modem is gone faulty coordinate with concern problem work done.
- Q2. Any question u ask If i knows ll share the answer with true.
- Q3. Know about infosys
- Q4. Any questions related to my family members
- Q5. Previous job related and my job journey
- Q6. Coordinate with field engineers to solve the issue
- Q7. Any questions u want to ask.
Interview Preparation Tips
I applied via Job Portal and was interviewed in Jan 2024. There was 1 interview round.
(1 Question)
- Q1. Asked about Introduction, asked questions regarding outlook congratulations, mx record, office 365 questions
Rohini chavhan
(1 Question)
- Q1. What was your previous job role
I applied via Company Website and was interviewed before Jan 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Your vision
Interview Preparation Tips
Infosys BPM interview questions for designations
I applied via Recruitment Consultant and was interviewed before Aug 2020. There were 6 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What is RAM and ROM
- Ans.
RAM stands for Random Access Memory and is a type of computer memory that is volatile and used for temporary storage. ROM stands for Read-Only Memory and is a type of computer memory that is non-volatile and used for permanent storage.
RAM is used to store data that is actively being used by the computer's operating system and applications.
RAM is faster to read from and write to compared to other types of storage.
Exampl...
- Q2. Write a quick essay and JAM
- Ans.
Technical Support Engineer is responsible for providing assistance and resolving technical issues.
Provide technical assistance to customers via phone, email, or chat
Troubleshoot and resolve hardware and software issues
Document and track customer issues and resolutions
Collaborate with other teams to escalate and resolve complex problems
Train customers on product usage and troubleshooting techniques
Interview Preparation Tips
It lasted for 30 mins and all 3 rounds were done in few minutes.
Keep all the points on CV ready ..They may thoroughly ask about each word.
Skills evaluated in this interview
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Interview questions from similar companies
Technical Support Engineer Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 7 Jan 2025
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There were 3 interview rounds.
(1 Question)
- Q1. Basic communication test
(1 Question)
- Q1. About windows server, adds, dhcp, dns
Versant test for communication
Technical Support Engineer Interview Questions & Answers
Teleperformance
Anonymous
posted on 25 Nov 2024
Selected
I applied via Indeed and was interviewed in Oct 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell Me about Yourself?
- Q2. Why Do you want to work with Teleperformance?
- Ans.
I want to work with Teleperformance because of their reputation for providing excellent technical support services and opportunities for career growth.
Teleperformance has a strong reputation for providing top-notch technical support services to a wide range of clients.
I am impressed by Teleperformance's commitment to employee development and growth opportunities.
I believe that working at Teleperformance will allow me t...
I applied via Naukri.com and was interviewed in Mar 2023. There were 4 interview rounds.
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. Networking questions
(1 Question)
- Q1. Salary related and flexibility checking
I applied via LinkedIn and was interviewed in Jun 2022. There were 2 interview rounds.
(1 Question)
- Q1. To resolve user issue, which software you will choose for to take remote.
Interview Preparation Tips
- Window deployment
- Domain join
- Computer Networking
- Firewall and network
Selected
I applied via Walk-in and was interviewed before Jun 2023. There were 2 interview rounds.
How did you spend your last day
(2 Questions)
- Q1. Why should we hire you
- Q2. Tell me about yourself
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Infosys BPM Technical Support Engineer Interview Process
based on 4 interviews
1 Interview rounds
- Technical Round
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Infosys BPM Technical Support Engineer Reviews and Ratings
based on 36 reviews
Rating in categories
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Senior Processing Executive
12.4k
salaries
|  ₹1.1 L/yr - ₹4.8 L/yr |
|
Process Specialist
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salaries
| ₹2 L/yr - ₹7.7 L/yr |
|
Processing Executive
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salaries
| ₹1 L/yr - ₹5.1 L/yr |
|
Account Assistant
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| ₹1.5 L/yr - ₹5 L/yr |
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Accountant
3k
salaries
| ₹2 L/yr - ₹6.5 L/yr |
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