10+ Infosys BPM Technical Support Engineer Interview Questions & Answers | Complete Prep Guide 2025

Infosys BPM Technical Support Engineer Interview Experiences

6 interviews found

Technical Support Engineer Interview Questions & Answers

Anonymous

posted on 26 Feb 2025

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one

(1 Question)

Q1. How it will be when it is going well

Add your answer

Round 2 - HR

(1 Question)

Q1. Previous organozation and experience

Ans.

I previously worked at XYZ Corp as a Technical Support Engineer for 3 years.

Provided technical support to customers via phone, email, and chat
Troubleshooted hardware and software issues for clients
Collaborated with the engineering team to resolve complex technical problems
Created and maintained documentation for common technical issues

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - All should be confident in a good way

Technical Support Engineer Interview Questions & Answers

Anonymous

posted on 28 Sep 2023

Interview experience

Excellent

Difficulty level

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Technical

(7 Questions)

Q1. About network related Am coordinating with field engineers and also service providers to resolve network issue. If modem is gone faulty coordinate with concern problem work done.

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Q2. Any question u ask If i knows ll share the answer with true.

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Q3. Know about infosys

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Q4. Any questions related to my family members

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Q5. Previous job related and my job journey

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Q6. Coordinate with field engineers to solve the issue

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Q7. Any questions u want to ask.

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Interview Preparation Tips

Interview preparation tips for other job seekers - Am looking for job kindly help me out.

Technical Support Engineer Interview Questions & Answers

Anonymous

posted on 21 Feb 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Job Portal and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical

(1 Question)

Q1. Asked about Introduction, asked questions regarding outlook congratulations, mx record, office 365 questions

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Technical Support Engineer Interview Questions & Answers

Rohini chavhan

posted on 8 Jul 2024

Interview experience

Poor

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. What was your previous job role

Ans.

I was a Technical Support Specialist at a software company.

Provided technical assistance to customers via phone, email, and chat
Troubleshooted software issues and resolved them in a timely manner
Collaborated with the development team to escalate complex issues
Created and maintained documentation for common technical problems
Trained new employees on technical support processes

Answered by AI

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Technical Support Engineer Interview Questions & Answers

Anonymous

posted on 4 Jan 2022

I applied via Company Website and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Your vision

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple and optimistic for the interview

Technical Support Engineer Interview Questions & Answers

Anonymous

posted on 31 Aug 2021

I applied via Recruitment Consultant and was interviewed before Aug 2020. There were 6 interview rounds.

Interview Questionnaire

2 Questions

Q1. What is RAM and ROM

Ans.

RAM stands for Random Access Memory and is a type of computer memory that is volatile and used for temporary storage. ROM stands for Read-Only Memory and is a type of computer memory that is non-volatile and used for permanent storage.

RAM is used to store data that is actively being used by the computer's operating system and applications.
RAM is faster to read from and write to compared to other types of storage.
Exampl...

Answered by AI

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Q2. Write a quick essay and JAM

Ans.

Technical Support Engineer is responsible for providing assistance and resolving technical issues.

Provide technical assistance to customers via phone, email, or chat
Troubleshoot and resolve hardware and software issues
Document and track customer issues and resolutions
Collaborate with other teams to escalate and resolve complex problems
Train customers on product usage and troubleshooting techniques

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - One should be much confident and calm, Not being in hurry would be an advantage.
It lasted for 30 mins and all 3 rounds were done in few minutes.
Keep all the points on CV ready ..They may thoroughly ask about each word.

Skills evaluated in this interview

Top trending discussions

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Interview Tips & Stories

4d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Software Engineer Interview Questions & Answers

Wipro

Anonymous

posted on 16 Sep 2021

I was interviewed before Sep 2020.

Round 1 - Coding Test

(1 Question)

Round duration - 140 minutes
Round difficulty - Medium

Test timing was at 2:00 pm , it was conducted in a college and the environment was good for the test. Camera was a primary part of test, so no suspicious activity.

Q1.

Sum of Two Numbers Represented as Arrays

Given two numbers in the form of two arrays where each element of the array represents a digit, calculate the sum of these two numbers and return this sum as an ar...

Ans.

Given two numbers represented as arrays, calculate their sum and return the result as an array.

Iterate through the arrays from right to left, adding digits and carrying over if necessary
Handle cases where one array is longer than the other by considering the remaining digits
Ensure the final sum array does not have any leading zeros

Answered by AI

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Round 2 - Face to Face

Round duration - 20 minutes
Round difficulty - Easy

The round was conducted at around 12 p.m. I was called at the college location and then it was conducted. The interviewer was quite polite and frank.

Round 3 - HR

Round duration - 8 minutes
Round difficulty - Easy

This round was conducted right after finishing and clearing the technical round at the same place and on the same day.

Interview Preparation Tips

Eligibility criteriaAbove 60 %Wipro Limited interview preparation:Topics to prepare for the interview - OOPS, Data Structures, Database Concepts, Coding problemsTime required to prepare for the interview - 2-3 monthsInterview preparation tips for other job seekers

Tip 1 : Practice atleast 2-3 Coding problems daily so your logic building becomes stronger.
Tip 2 : Exercise problems based on OOPS concepts and others too.
Tip 3 : If you can have your own project built, then it's the major point and will act as a plus point.

Application resume tips for other job seekers

Tip 1 : Your resume should be in standard form, short and simple will be more effective.
Tip 2 : Whatever you have learned, you need to mention it in your resume as that will be your primary source of selection and having project on your resume is important.

Final outcome of the interviewSelected

Skills evaluated in this interview

Software Engineer Interview Questions & Answers

TCS

Anonymous

posted on 23 Jun 2021

I applied via Campus Placement and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Tell me about Yourself, some questions related to machine learning, and I was asked more questions to differentiate like differences between ml and ai, python and c, c and java and procedural and functiona...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Get a complete grip on your resume and be confident about what you say, If you don't know the answer it is okay to agree that you don't know the answer so that interviewer can ask the next questions.

Software Engineer Interview Questions & Answers

Accenture

Anonymous

posted on 1 Jun 2022

I was interviewed before Jun 2021.

Round 1 - Coding Test

(2 Questions)

Round duration - 180 minutes
Round difficulty - Easy

It was an mcq + coding round. There were aptitude and ouput based question in mcq. And coding questions were easy

Q1.

Find the Duplicate Number Problem Statement

Given an integer array 'ARR' of size 'N' containing numbers from 0 to (N - 2). Each number appears at least once, and there is one number that appears twice. Yo...

Ans.

Find the duplicate number in an array of integers from 0 to (N-2).

Iterate through the array and keep track of the frequency of each number using a hashmap.
Return the number with a frequency greater than 1 as the duplicate number.
Time complexity can be optimized to O(N) using Floyd's Tortoise and Hare algorithm.

Answered by AI

Add your answer

Q2.

Reverse String Operations Problem Statement

You are provided with a string S and an array of integers A of size M. Your task is to perform M operations on the string as specified by the indices in array A...

Ans.

Given a string and an array of indices, reverse substrings based on the indices to obtain the final string.

Iterate through the array of indices and reverse the substrings accordingly
Ensure the range specified by each index is non-empty
Return the final string after all operations are completed

Answered by AI

Add your answer

Round 2 - Video Call

Round duration - 60 Minutes
Round difficulty - Easy

It was technical + hr round. there were 2 people as interviewer. They stated from intro and asked some basic puzzles and hr questions. After that they asked about my projects, technologies and some ds algo and dbms questions.

Interview Preparation Tips

Eligibility criterianaAccenture interview preparation:Topics to prepare for the interview - Data Structures, Pointers, OOPS, System Design, Algorithms, Dynamic ProgrammingTime required to prepare for the interview - 6 MonthsInterview preparation tips for other job seekers

Tip 1 : Practice aptitude
Tip 2 : Focus on practicing coding
Tip 3 : Learn from mistakes

Application resume tips for other job seekers

Tip 1 : Mention some projects that you have done
Tip 2 : Try to have skills that are required for the role

Final outcome of the interviewSelected

Skills evaluated in this interview

Software Engineer Interview Questions & Answers

HCLTech

Anonymous

posted on 20 Aug 2022

I applied via Campus Placement and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Coding Test

Easy DSA questions and some questions on resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join if you are a fresher and want to grow as a developer. I had resigned that time I am writing this review

Infosys BPM Interview FAQs

How many rounds are there in Infosys BPM Technical Support Engineer interview?

Infosys BPM interview process usually has 1-2 rounds. The most common rounds in the Infosys BPM interview process are Technical, HR and Resume Shortlist.

How to prepare for Infosys BPM Technical Support Engineer interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Infosys BPM . The most common topics and skills that interviewers at Infosys BPM expect are API, Active Directory, Cloud Computing, LDAP and Network Security.

What are the top questions asked in Infosys BPM Technical Support Engineer interview?

Some of the top questions asked at the Infosys BPM Technical Support Engineer interview -

What is RAM and ...read more
Write a quick essay and ...read more
previous organozation and experie...read more

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Infosys BPM Technical Support Engineer Salary

based on 184 salaries

₹2 L/yr - ₹8 L/yr

At par with the average Technical Support Engineer Salary in India

View more details

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