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Altruist Technologies
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I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 2 interview rounds.
I am a dedicated and experienced Voice Process Executive with a strong background in customer service and communication skills.
I have worked in the voice process industry for over 5 years.
I have excellent verbal and written communication skills.
I am skilled in handling customer queries and providing effective solutions.
I have a proven track record of meeting and exceeding targets.
I am proficient in using various voice ...
Topic: Benefits of Yoga
Yoga is a physical, mental, and spiritual practice that originated in ancient India
It helps in reducing stress and anxiety
Improves flexibility and balance
Boosts immunity and overall health
Can be practiced by people of all ages and fitness levels
Examples of yoga poses: downward dog, warrior pose, tree pose
Yoga has gained popularity worldwide and is now practiced by millions
BPO stands for Business Process Outsourcing. I chose BPO because it offers a challenging and dynamic work environment.
BPO involves outsourcing non-core business functions to a third-party service provider.
It helps companies reduce costs and focus on their core competencies.
BPO services include customer support, technical support, data entry, and more.
BPO offers a fast-paced and challenging work environment with opportu...
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I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.
I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer queries and concerns
It includes providing product information and resolving complaints
Good customer service can lead to customer loyalty and positive word-of-mouth
Examples include answering phone calls, responding to emails, and providing live chat support
posted on 11 Feb 2021
I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.
I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.
I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.
posted on 20 Dec 2020
I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.
Components of customer satisfaction include quality of product/service, responsiveness, empathy, communication, and problem-solving.
Quality of product/service
Responsiveness
Empathy
Communication
Problem-solving
Customer support is essential for resolving customer issues and ensuring customer satisfaction.
Customer support helps customers with their queries and concerns
It provides a platform for customers to voice their opinions and feedback
It helps in building customer loyalty and trust
It can lead to increased sales and revenue
Examples include technical support, product assistance, and billing inquiries
I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.
Sales is the process of selling products or services to customers in exchange for money.
Sales involves identifying potential customers and their needs
It also involves promoting and demonstrating the benefits of the product or service
Closing the sale by convincing the customer to make a purchase
Following up with customers to ensure satisfaction and encourage repeat business
Examples include selling cars, insurance polici
E-commerce refers to buying and selling of goods and services online.
E-commerce involves online transactions through websites or mobile apps.
It eliminates the need for physical stores and allows businesses to reach a wider audience.
Examples include Amazon, eBay, and Alibaba.
E-commerce has grown rapidly in recent years due to the convenience it offers to customers.
Online shopping is the process of buying goods or services over the internet.
Online shopping allows customers to browse and purchase products from the comfort of their own homes.
Customers can compare prices and read reviews before making a purchase.
Popular online shopping websites include Amazon, eBay, and Walmart.
Online shopping has become increasingly popular due to its convenience and accessibility.
Payment methods f...
E-commerce sites are online platforms where you can buy and sell products and services.
Amazon - one of the largest e-commerce sites in the world
eBay - an online auction and shopping website
Alibaba - a Chinese e-commerce company that provides consumer-to-consumer, business-to-consumer and business-to-business sales services
Flipkart - an Indian e-commerce company that sells a wide range of products including electronics,...
based on 2 interviews
Interview experience
based on 6 reviews
Rating in categories
Business Associate
402
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Lead
288
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Relation Officer
283
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Support Executive
281
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Care Executive
250
salaries
| ₹0 L/yr - ₹0 L/yr |
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