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Altruist Technologies
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I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 2 interview rounds.
I am a dedicated and experienced Voice Process Executive with a strong background in customer service and communication skills.
I have worked in the voice process industry for over 5 years.
I have excellent verbal and written communication skills.
I am skilled in handling customer queries and providing effective solutions.
I have a proven track record of meeting and exceeding targets.
I am proficient in using various voice ...
Topic: Benefits of Yoga
Yoga is a physical, mental, and spiritual practice that originated in ancient India
It helps in reducing stress and anxiety
Improves flexibility and balance
Boosts immunity and overall health
Can be practiced by people of all ages and fitness levels
Examples of yoga poses: downward dog, warrior pose, tree pose
Yoga has gained popularity worldwide and is now practiced by millions
BPO stands for Business Process Outsourcing. I chose BPO because it offers a challenging and dynamic work environment.
BPO involves outsourcing non-core business functions to a third-party service provider.
It helps companies reduce costs and focus on their core competencies.
BPO services include customer support, technical support, data entry, and more.
BPO offers a fast-paced and challenging work environment with opportu...
I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.
I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.
I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.
Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.
Conducted a thorough analysis of existing processes and identified areas for improvement
Developed and implemented a new system for tracking and resolving customer issues
Trained customer service team on new process and provided ongoing support
Monitored and evaluated the effectiveness of the new process through regular feedback and data a...
I will handle customers by actively listening to their concerns, empathizing with their situation, and providing prompt and effective solutions.
Actively listen to customers to understand their needs and concerns
Show empathy and understanding towards customers' situations
Provide prompt and effective solutions to address customers' issues
Maintain a positive and professional attitude throughout the interaction
Follow up wi
posted on 11 Feb 2021
I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.
I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer queries and concerns
It includes providing product information and resolving complaints
Good customer service can lead to customer loyalty and positive word-of-mouth
Examples include answering phone calls, responding to emails, and providing live chat support
posted on 22 Apr 2021
I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.
based on 1 interview
Interview experience
based on 6 reviews
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Business Associate
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Team Lead
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