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Bpo Convergence Interview Questions, Process, and Tips
Updated
25 Mar 2025
Top Bpo Convergence Interview Questions and Answers
- Q1. If you are unable to handle a customer, what to do?asked in Customer Care Executive interview
- Q2. Explain the basis of handling customer in inbound or outbound,how u deal with angry customer?asked in Customer Service Executive interview
- Q3. How is OB important for an organization?asked in HR Executive interview
Bpo Convergence Interview Experiences
Popular Designations
52 interviews found
Interview experience
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(2 Questions)
- Q1. What is salary? Is it work from home? What is the work about Which type of job
- Q2. Where is the office what type of job is it
Add your answer
Add your answer
Round 3 - Other
(4 Questions)
- Q1. Nothing i know about interview questions
- Q2. I want to a job so can u able to do for me
- Q3. I want a comfort table job
- Q4. I just want monthly salary
Add your answer
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Voice process means calling
Non voice process means mailing mgs.,
Domestic means india calls
Non domestic means international calls
Non voice process means mailing mgs.,
Domestic means india calls
Non domestic means international calls
Telecaller Interview Questions asked at other Companies
Q1. 1.What is the Excel? Excel is a short cut method and easy to method 2.What is the vlookup? Vlookup is a mapping in the one file to another file 3.Tell me about cut, copy, paste? Cut: Ctrl+p Copy: Ctrl+c Paste: Ctrl+v File save: Ctrl+s 4.wha...
read more
View answer
(1)
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected
I applied via Indeed and was interviewed in Feb 2024. There was 1 interview round.
Round 1 - One-on-one
(4 Questions)
- Q1. Tell me about yourself?
- Q2. Give answer about short period of service in past experiences?
- Q3. Why did you left multiple companies?
- Q4. Howlong will you be staying in their company?
Add your answer
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare about your experiences and cv should be no gap if there is elaborate about that .
Cce Executive Interview Questions asked at other Companies
Q1. Why did you decide to switch your field from software to BPO?
View answer
(1)
Interview experience
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(1 Question)
- Q1. How to Manage your time
Add your answer
Customer Care Executive Interview Questions asked at other Companies
Q1. What would you do if you win 1billion dollar lottey?
View answer
(42)
Interview experience
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(2 Questions)
- Q1. Brief about yourself
- Q2. About the 7 QC tools
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Please check all the policies first then only join the organization.
Quality Analyst Interview Questions asked at other Companies
Q1. How you will maintain the balance between operations and quality so that they do not have any conflicts of interest
View answer
(3)
Bpo Convergence interview questions for popular designations
Interview experience
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Mar 2024. There were 3 interview rounds.
Round 1 - Group Discussion
Interview is the easiest part of this company
Round 2 - Group Discussion
Very easy to crack the interview
Round 3 - Client Interview
(3 Questions)
- Q1. Please Don't go
- Q2. Please don't go.
- Q3. Worst company ever
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't go.
Cce Executive Interview Questions asked at other Companies
Q1. Why did you decide to switch your field from software to BPO?
View answer
(1)
Get interview-ready with Top Bpo Convergence Interview Questions
SARVESH MISHRA
Interview experience
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(2 Questions)
- Q1. Tell us about yourself
- Q2. How much salary expectation
Add your answer
Add your answer
Customer Service Executive Interview Questions asked at other Companies
Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer
(36)
Jobs at Bpo Convergence
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(3 Questions)
- Q1. I am a Fresher and my Degree is BTech Civil Engineering in CSJM University of Kanpur and I can't walk properly and I can walk only with Walker and I can stand or sit because my leg operation finished and m...
- Q2. I can provide Job in call centre BPO through Speak in English or Hindi or Bengali or Computer Account or Civil Engineering
- Ans. I have no Job and no interview , I will provide Job in Kolkata Salt Lake Sector 5
- Q3. This can u see ,I will provide in Job Kolkata Salt Lake Sector 5 but I can't walk properly and I can walk only with Walker because my leg operation finished and my age is 34
Add your answer
Answered
Anonymously
Add your answer
Add your answer
Senior Sales Associate Interview Questions asked at other Companies
Q1. How you can convince anyone to buy your product and make them believe that your product is better then others?
View answer
(1)
Interview experience
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I appeared for an interview in Jul 2024.
Round 1 - Aptitude Test
Normal aptitude general quotient test was there
Round 2 - Assignment
Completed assignment in next 2 days of the aptitude
Interview Preparation Tips
Interview preparation tips for other job seekers - Focus on current affairs
BPO Associate Interview Questions asked at other Companies
Q1. 1) what is bpo? 2) what is customer service? 3) why you want to join in this company?
View answer
(1)
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one
(5 Questions)
- Q1. About u r self
- Q2. Asking where is u r favourite place
- Q3. Experience yeah fresher
- Q4. Do you know ms Excel
- Ans.
Yes, I am proficient in using Microsoft Excel for data analysis, reporting, and creating spreadsheets.
Proficient in using formulas, functions, and pivot tables
Experience in data analysis, reporting, and creating charts
Familiar with sorting, filtering, and formatting data
Ability to create and modify spreadsheets efficiently
- Q5. What you expect pakage ?
- Ans.
I expect a competitive salary with commission, benefits such as health insurance and paid time off, and opportunities for career growth.
Competitive salary with commission
Benefits like health insurance and paid time off
Opportunities for career growth
Add your answer
Add your answer
Add your answer
Answered by
AI
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Answered by
AI
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Salesman Interview Questions asked at other Companies
Q1. How can you motivate the customer to buy our products
View answer
(10)
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(1 Question)
- Q1. Self introduction question and willing to do job ?
Add your answer
Round 3 - One-on-one
(1 Question)
- Q1. Basic concepts of technical efficacy like ms word Excel PowerPoint?
Add your answer
Round 4 - Assignment
Hearing the recorded calls and speak like them
Interview Preparation Tips
Interview preparation tips for other job seekers - *Dress code must be important
*Don't panic
*Fluent in English and tamil or hindi.
*Don't panic
*Fluent in English and tamil or hindi.
Telecaller Interview Questions asked at other Companies
Q1. 1.What is the Excel? Excel is a short cut method and easy to method 2.What is the vlookup? Vlookup is a mapping in the one file to another file 3.Tell me about cut, copy, paste? Cut: Ctrl+p Copy: Ctrl+c Paste: Ctrl+v File save: Ctrl+s 4.wha...
read more
View answer
(1)
Interview experience
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Oct 2023. There were 2 interview rounds.
Round 1 - HR
(2 Questions)
- Q1. Basic about quality
- Q2. Intro and experiences
Add your answer
Add your answer
Round 2 - One-on-one
(1 Question)
- Q1. Basic about quality. As interviewer themselves are not more knowledgeable
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Never ever join this organisation. If you want growth in your career and skilset.
Team Leader Quality Interview Questions asked at other Companies
Q1. How you will improve customer experience?
View answer
(3)
Bpo Convergence Interview FAQs
How many rounds are there in Bpo Convergence interview?
Bpo Convergence interview process usually has 2-3 rounds. The most common rounds in the Bpo Convergence interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Bpo Convergence interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Bpo Convergence. The most common topics and skills that interviewers at Bpo Convergence expect are Customer Service, Customer Handling, customer support, cce and bpo.
What are the top questions asked in Bpo Convergence interview?
How long is the Bpo Convergence interview process?
The duration of Bpo Convergence interview process can vary, but typically it takes about less than 2 weeks to complete.
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Bpo Convergence Interviews By Designations
- Bpo Convergence Customer Care Executive Interview Questions
- Bpo Convergence Customer Service Executive Interview Questions
- Bpo Convergence Cce Executive Interview Questions
- Bpo Convergence Telecaller Interview Questions
- Bpo Convergence Quality Analyst Interview Questions
- Bpo Convergence Team Lead Interview Questions
- Bpo Convergence HR Executive Interview Questions
- Bpo Convergence Customer Service Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Executive Interview Questions
- Cce Executive Interview Questions
- Executive Interview Questions
- Team Lead Interview Questions
- Software Engineer Interview Questions
- Design Engineer Interview Questions
- Senior Engineer Interview Questions
- Show more
Bpo Convergence Interview Process
based on 53 interviews
Interview experience
View more
Interview Questions from Similar Companies
Bpo Convergence Reviews and Ratings
based on 682 reviews
Rating in categories
|
Customer Care Executive
227
salaries
|  ₹0.8 L/yr - ₹3.6 L/yr |
|
Team Lead
154
salaries
| ₹1 L/yr - ₹4.5 L/yr |
|
Cce Executive
83
salaries
| ₹1.1 L/yr - ₹2.9 L/yr |
|
Customer Service Executive
56
salaries
| ₹1.1 L/yr - ₹3.2 L/yr |
|
Quality Analyst
54
salaries
| ₹1.1 L/yr - ₹4.8 L/yr |
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