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Bpo Convergence Interview Questions, Process, and Tips

Updated 19 Nov 2024

Top Bpo Convergence Interview Questions and Answers

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Bpo Convergence Interview Experiences

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50 interviews found

QA Executive Interview Questions & Answers

user image Bikash GHOSH

posted on 28 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Describe your job role.
  • Ans. 

    Oversee quality assurance activities, ensure compliance with standards, and improve processes.

    • Manage QA team and resources

    • Develop and implement QA policies and procedures

    • Conduct audits and inspections

    • Analyze data and identify areas for improvement

    • Collaborate with other departments to address quality issues

  • Answered by AI
  • Q2. Why do u want work with us?
  • Ans. 

    I am impressed by your company's commitment to quality and innovation.

    • I admire your company's reputation for excellence in the industry.

    • I am excited about the opportunity to contribute to a team that values quality assurance.

    • I believe my skills and experience align well with the goals of your organization.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place to work

QA Executive Interview Questions asked at other Companies

Q1. What is the pass or fail Criteria in Friability test Apparatus?
View answer (2)

Cce Associate Interview Questions & Answers

user image Anonymous

posted on 28 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction

Cce Associate Interview Questions asked at other Companies

Q1. How to handle an irated customer.
View answer (1)

Voice Interview Questions & Answers

user image komal jogdand

posted on 24 May 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

We need to prepare for GD with present mind.

Round 2 - HR 

(1 Question)

  • Q1. Tell about your self? What is your salary expectation etc
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Asked for my introduction ,
  • Q2. And discussed about salary
Round 2 - HR 

(1 Question)

  • Q1. I was asked to read in a book and told the meaning, then they selected

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be too weak, you should have confidence in yourself and answer everyone with full confidence.

Employee Relations Executive Interview Questions asked at other Companies

Q1. What is the convertible feature in double door refrigerator's..??
View answer (1)

Bpo Convergence interview questions for popular designations

 Customer Care Executive

 (9)

 Customer Service Executive

 (6)

 Cce Executive

 (4)

 Telecaller

 (3)

 Team Lead

 (2)

 Agent

 (1)

 Assistant Manager

 (1)

 Backend Officer

 (1)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Go there

Seles Executive Interview Questions asked at other Companies

Q1. What is sale? ....if a customer would not want your product then what will you do?
View answer (1)

Get interview-ready with Top Bpo Convergence Interview Questions

Cce Executive Interview Questions & Answers

user image Anonymous

posted on 12 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. What is your expected salary?
Round 3 - One-on-one 

(1 Question)

  • Q1. Why do you want this job
Round 4 - Aptitude Test 

It's not though it's simple aptitude Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a really good company

Cce Executive Interview Questions asked at other Companies

Q1. Why did you decide to switch your field from software to BPO?
View answer (1)

Jobs at Bpo Convergence

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Telecaller Interview Questions & Answers

user image faridha younus

posted on 8 Dec 2022

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is salary? Is it work from home? What is the work about Which type of job
  • Q2. Where is the office what type of job is it
Round 3 - Other 

(4 Questions)

  • Q1. Nothing i know about interview questions
  • Q2. I want to a job so can u able to do for me
  • Q3. I want a comfort table job
  • Q4. I just want monthly salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Voice process means calling
Non voice process means mailing mgs.,
Domestic means india calls
Non domestic means international calls

Telecaller Interview Questions asked at other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to method 2.What is the vlookup? Vlookup is a mapping in the one file to another file 3.Tell me about cut, copy, paste? Cut: Ctrl+p Copy: Ctrl+c Paste: Ctrl+v File save: Ctrl+s 4.wha... read more
View answer (1)

I applied via Referral and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction of the candidate
  • Q2. Talk about your family
Round 3 - Technical 

(2 Questions)

  • Q1. Introduction of the candidate
  • Q2. Why should I hire you
Round 4 - Client Interview 

(2 Questions)

  • Q1. Introduction of the candidate
  • Q2. Question related to the product or the process

Interview Preparation Tips

Interview preparation tips for other job seekers - You will really feel great to be apart of BPO CONVERGENCE

HR Executive and Team Lead Interview Questions asked at other Companies

Q1. What is percentage of Pf Calculation Esic rate of employee and employer
View answer (1)

I applied via Approached by Company and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. If you get that position, what you can do for our process.
Round 3 - Aptitude Test 

Should be completed your Versant Test,

Round 4 - Client Interview 

(2 Questions)

  • Q1. As per Designation, question
  • Q2. What is your strength

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, and English communication should be good

Human Resource Lead Interview Questions asked at other Companies

Q1. How do you manage conflicts between employees?
View answer (1)

Telecaller Interview Questions & Answers

user image Anonymous

posted on 24 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed before May 2023.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about my graduate information
Round 2 - Aptitude Test 

How you know the bpo

Round 3 - Group Discussion 

What they accept the friendly nature

Interview Preparation Tips

Interview preparation tips for other job seekers - Its very humble interview

Telecaller Interview Questions asked at other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to method 2.What is the vlookup? Vlookup is a mapping in the one file to another file 3.Tell me about cut, copy, paste? Cut: Ctrl+p Copy: Ctrl+c Paste: Ctrl+v File save: Ctrl+s 4.wha... read more
View answer (1)

Bpo Convergence Interview FAQs

How many rounds are there in Bpo Convergence interview?
Bpo Convergence interview process usually has 2-3 rounds. The most common rounds in the Bpo Convergence interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Bpo Convergence interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Bpo Convergence. The most common topics and skills that interviewers at Bpo Convergence expect are Customer Service, Customer Handling, customer support, cce and bpo.
What are the top questions asked in Bpo Convergence interview?

Some of the top questions asked at the Bpo Convergence interview -

  1. Explain the basis of handling customer in inbound or outbound,how u deal with a...read more
  2. which process is best suited for your -voice or w...read more
  3. Explain the difference between BPO and call cent...read more
How long is the Bpo Convergence interview process?

The duration of Bpo Convergence interview process can vary, but typically it takes about less than 2 weeks to complete.

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Bpo Convergence Interview Process

based on 49 interviews

Interview experience

3.7
  
Good
View more

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Bpo Convergence Reviews and Ratings

based on 661 reviews

3.5/5

Rating in categories

3.4

Skill development

3.3

Work-life balance

3.0

Salary

3.3

Job security

3.3

Company culture

2.9

Promotions

3.3

Work satisfaction

Explore 661 Reviews and Ratings
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