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Bpo Convergence Interview Questions, Process, and Tips

Updated 19 Nov 2024

Top Bpo Convergence Interview Questions and Answers

View all 18 questions

Bpo Convergence Interview Experiences

Popular Designations

50 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak fluently in English, hindi and telugu

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2023. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident and take care of the tenses while giving interview

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Bpo Convergence Interview Questions and Answers for Freshers
illustration image

Customer Care Executive Interview Questions & Answers

user image Ashis Kumar Sahoo

posted on 19 Oct 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen to the questions asked properly and reply accordingly and confidently.

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Bpo Convergence interview questions for popular designations

 Customer Care Executive

 (9)

 Customer Service Executive

 (6)

 Cce Executive

 (4)

 Telecaller

 (3)

 Team Lead

 (2)

 Quality Analyst

 (1)

 HR Executive

 (1)

 Customer Service Associate

 (1)

Operations Executive Interview Questions & Answers

user image Mohammed Nabi Pasha

posted on 1 Aug 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 3 interview rounds.

Operations Executive Interview Questions asked at other Companies

Q1. What is the electric current? How is works ?
View answer (30)

Get interview-ready with Top Bpo Convergence Interview Questions

I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - good communication skill is required. but it was the basic question they will check only your communication skill.

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Jobs at Bpo Convergence

View all

I applied via Indeed and was interviewed in Jul 2022. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give the answers perfectly whatever you know

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

I applied via Recruitment Consulltant and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you speak Hindi fluently go for it. Everything is very easy. Nothing to fear at all, they have requirements every time. They will select you even if you do something wrong.

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - No tention and confidence any word confidently speak

BPO Executive Interview Questions asked at other Companies

Q1. What is BPO and why it is important for the company?
View answer (4)
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 2 interview rounds.

Interview Preparation Tips

Topics to prepare for Bpo Convergence Customer Service Executive interview:
  • Spoken English
  • Communication Skills
  • Hobby
Interview preparation tips for other job seekers - Be confident and calm, prepare the script of how you spend your day or weekend or the past whole week. ALSO Do not be in rush while giving the answers.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)
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Bpo Convergence Interview FAQs

How many rounds are there in Bpo Convergence interview?
Bpo Convergence interview process usually has 2-3 rounds. The most common rounds in the Bpo Convergence interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Bpo Convergence interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Bpo Convergence. The most common topics and skills that interviewers at Bpo Convergence expect are Customer Service, Customer Handling, customer support, cce and bpo.
What are the top questions asked in Bpo Convergence interview?

Some of the top questions asked at the Bpo Convergence interview -

  1. Explain the basis of handling customer in inbound or outbound,how u deal with a...read more
  2. which process is best suited for your -voice or w...read more
  3. Explain the difference between BPO and call cent...read more
How long is the Bpo Convergence interview process?

The duration of Bpo Convergence interview process can vary, but typically it takes about less than 2 weeks to complete.

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Bpo Convergence Interview Process

based on 51 interviews

Interview experience

3.7
  
Good
View more

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Bpo Convergence Reviews and Ratings

based on 669 reviews

3.5/5

Rating in categories

3.4

Skill development

3.3

Work-life balance

3.0

Salary

3.3

Job security

3.3

Company culture

3.0

Promotions

3.3

Work satisfaction

Explore 669 Reviews and Ratings
Business Development Manager BPO

Bangalore / Bengaluru

1-2 Yrs

₹ 1-5 LPA

Urgent Hiring For Inbound Voice Process

Noida,

Greater Noida

+1

0-3 Yrs

Not Disclosed

Urgent requirement For a TEAM LEAD

Gurgaon / Gurugram

2-5 Yrs

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