2 Bpo Convergence Customer Relationship Officer Interview Questions & Answers | Complete Prep Guide 2025

Bpo Convergence Customer Relationship Officer Interview Experiences

1 interview found

Customer Relationship Officer Interview Questions & Answers

Godala chandrateja

posted on 26 Jun 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Result

Selected

I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.

Top trending discussions

View All

Interview Tips & Stories

6d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

Got a question about Bpo Convergence?

Ask anonymously on communities.

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 23 Dec 2021

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Tell me about yourself

Add your answer

Q2. How did you spend yesterday/weekend?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You must have good communication skills mainly english language . The interview is to assess whether a candidate can speak english without making any grammatical error.

Customer Care Executive Interview Questions & Answers

Cognizant

Aashray Srivastav

posted on 10 Apr 2022

I applied via Company Website and was interviewed before Apr 2021. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - This all experience i faced in interviews in many companies and good communication skills, thank you
.

Customer Service Executive Interview Questions & Answers

WNS

Anonymous

posted on 7 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - WNC is a good company and good future growth

Customer Service Executive Interview Questions & Answers

Infosys BPM

Anonymous

posted on 15 Nov 2020

Interview Questionnaire

2 Questions

Q1. How will you see in next 5 years ?

Add your answer

Q2. How will you tackle a situation if you got an opportunity to get into film industry as an actor ? will you leave this present job ? if at all you leave this organisation why should we hire you ?

Add your answer

Customer Care Executive Interview Questions & Answers

Accenture

Anonymous

posted on 19 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was simple round.Where everyone can crack the done the interview easyly

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Customer Service Executive Interview Questions & Answers

TCS

Anonymous

posted on 26 Jan 2020

I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire

8 Questions

Q1. Tell me something about yourself.

View 6 more answers

Q2. Regarding previous Organization.

Add your answer

Q3. Why did you left previous Organization.

Add your answer

Q4. What was your role in previous Organization.

Add your answer

Q5. Detail Explanation regarding previous Organization Process.

Ans.

Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.

Conducted a thorough analysis of existing processes and identified areas for improvement
Developed and implemented a new system for tracking and resolving customer issues
Trained customer service team on new process and provided ongoing support
Monitored and evaluated the effectiveness of the new process through regular feedback and data a...

Answered by AI

View 1 more answer

Q6. Regarding Hobby

Add your answer

Q7. Job stability

Add your answer

Q8. And what you think about TCS.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Confidante and Answer those.
Don't get scared, it's just a basics questions.

Customer Service Executive Interview Questions & Answers

Accenture

Anonymous

posted on 10 Oct 2020

I applied via Referral and was interviewed before Oct 2019. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. 1.In which kind of process would you like to hire me 2.What will be my position and work 3.what will be my salary 4.Is there any target? 5.When will I get my increment in salary 6.Are there any incentives?...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Whenever you go for a interview first maintain ur attitude well.Dress up in formal,Trim ur hairs n beard be clean.Be optimistic.Communicate In a good manner with recruiter don't show ur cheap tricks.Ask whatever doubts u have especially about ur salary.Try to know for whom ur working or which company u r going to work. know before they tell u about the company.Maintain a good relationship with ur higher authority for ur future it will lead to ur growth.Give the best of yours.

Customer Care Executive Interview Questions & Answers

Accenture

Anonymous

posted on 13 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be prepared for more thing's

Bpo Convergence Interview FAQs

How many rounds are there in Bpo Convergence Customer Relationship Officer interview?

Bpo Convergence interview process usually has 1 rounds. The most common rounds in the Bpo Convergence interview process are One-on-one Round.

Tell us how to improve this page.

Bpo Convergence Interviews By Designations

Interview Questions for Popular Designations

Bpo Convergence Customer Relationship Officer Interview Process

based on 2 interviews

Interview experience

4.5

Good

TCS Interview Questions

3.7

• 10.5k Interviews

Accenture Interview Questions

3.8

• 8.2k Interviews

Cognizant Interview Questions

3.7

• 5.6k Interviews

HCLTech Interview Questions

3.5

• 3.8k Interviews

Genpact Interview Questions

3.8

• 3.1k Interviews

IBM Interview Questions

4.0

• 2.4k Interviews

WNS Interview Questions

3.4

• 1k Interviews

Infosys BPM Interview Questions

3.6

• 949 Interviews

EXL Service Interview Questions

3.7

• 740 Interviews

IKS Health Interview Questions

3.6

• 232 Interviews

View all

Bpo Convergence Customer Relationship Officer Salary

based on 4 salaries

₹1.9 L/yr - ₹2 L/yr

36% less than the average Customer Relationship Officer Salary in India

View more details

Bpo Convergence Salaries in India

Customer Care Executive 232 salaries	₹0.8 L/yr - ₹3.6 L/yr
Team Lead 161 salaries	₹1 L/yr - ₹4.5 L/yr
Cce Executive 83 salaries	₹1.1 L/yr - ₹2.9 L/yr
Customer Service Executive 55 salaries	₹1.1 L/yr - ₹3.2 L/yr
Team Lead Operations 54 salaries	₹1.2 L/yr - ₹4 L/yr